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Hotel Princesse Flore
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Reviews (501)
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Reviewed 4 March 2014

Arrived to not be greeted by a concierge, most unusual for a 5 star hotel. The room I was taken to initially was like a match box, and would have been far better with a single bed in it! The hotel did move me to a more suitable room. I had booked dinner in the hotel only to find that a private function was being held in the dining room, so had to be accommodated in the bar! One of the bedrooms was next to a laundry room and the machines were being used late at night. It was eventually resolved, but again not the sort of thing that should happen in a five star hotel.

  • Stayed: March 2014, travelled with friends
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1  Thank DarrenE2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2014

As another reviewer has said, forget frostiness as both reception and restaurant staff were so welcoming and helpful. Parking is easy but pay when you are there - the public car park is big (watch out for events though if you definitely need a space). Rooms were great in a really nice building overlooking the square. Breakfast was gargantuan with a full offering - expensive but worth the money if you then skip lunch! Evening food was of very high quality, worthy of awards.

  • Stayed: August 2013, travelled with family
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1  Thank NightOwl1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

This hotel is in a lovely town. It is set in a main square with plenty of pay & display car parking. It costs about 4 euros a day to park there so don't bother paying 15 euros a day to park in the hotel car park.

If you turn right as you leave the hotel there is a park with waterfalls & a café which is worth a visit. You can walk up the hill & return down the other side.

If you turn left as you leave the hotel by the casino, there is a place where you can take the waters.

The hotel was lovely - we had a suite which was perfect. There was even a cuddly lion & sweets. left for our son. The staff were all friendly & helpful.

We ate twice in the hotel restaurant and were not disappointed. There is a rooftop bar/terrace that serves lunch.

The Royatonic Spa is well worth a visit. There is no charge if you are a guest at the hotel - you just need to go via the lift to the Spa in your robe & slippers provided in your room. Note that children under 7 are not allowed in. You should book any spa treatments in advance as it gets very busy.

A lovely treat!

  • Stayed: September 2013, travelled with family
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1  Thank Deb2933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martial M, Directeur général at Hotel Princesse Flore, responded to this reviewResponded 3 November 2013

Dear Deb2933,

Thank you for posting a review about your recent stay. I am happy to read that you enjoyed the spaciousness of our suites, the convenient location and the friendly staff. It 's always a pleasure for us by offering the cuddly lion to our young guest.

I look forward to welcoming you back to the hotel on a future visit.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2013

Forget about French cold receptions. This front desk was extra friendly. They assisted us in finding great restaurants to dine at. Provided quick taxi service. Breakfast was phenomenal. Beautiful view. Great place to stay at.

  • Stayed: October 2013, travelled on business
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1  Thank Economan1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martial M, Directeur général at Hotel Princesse Flore, responded to this reviewResponded 3 November 2013

Dear Economan1963,

Thanks for posting a great review and I am delighted to read that you enjoyed an exceptional stay with us.I will share your review with the team and I know that they will be very appreciative of your comments. I look forward to welcoming you back to the hotel on a future visit.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2013

This hotel was simply amazing, and the only downside is that we did not spend more time in Royat and at this hotel. My family and I stayed at this wonderful hotel as a stop over travelling between the North to the South of France on our holiday. For this reason the next time we come to France we will definitely stay here and plan for several days.
Where to start? The service was incredible at the hotel. The lady who checked us in on the night of May 20th was great. She provided so much information and even offered to help us with our luggage! The room was great and looked fantastic. There was a lot of room, and the baby crib we requested was set up in the room all ready with a cute stuffed plush toy.
The room was comfortable, the bed was great, but what really set this hotel apart from the others was the excellent service and attention to detail.
We stayed at 6 hotels in France, including 3 5-star hotels and this was by far the best.

  • Stayed: May 2013, travelled with family
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Thank IslandGuy777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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