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“our stay in mercure”

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Mercure Vannes Le Port
Ranked #12 of 32 Hotels in Vannes
Reviewed 11 July 2014

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with Easytobook.com
Thank Anthony M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Directionmercure, Propriétaire at Mercure Vannes Le Port, responded to this reviewResponded 17 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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36 - 42 of 589 reviews

Reviewed 1 June 2014

It's a nice 20-25 minute walk to the historic town of Vannes. If one chooses, the ferry terminal is right around the corner and one can travel to the Island of Il d'Arz 20 minutes away. We did and
had a neat half day trip topped off by delicious galettes @ Les Isles.
Yes, the wifi was tempermental, but overall the staff was friendly in English and willing to
please. Getting to and from the hotel by car is easy--and parking is free. We'd stay here again!

Room Tip: Back of hotel is quiet
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  • Stayed: May 2014, travelled with friends
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fanny5656, Propriétaire at Mercure Vannes Le Port, responded to this reviewResponded 4 June 2014

Dear Mr John,

Thank you for leaving your feeling in Tripadvisor after your stay in Mercure Vannes Le Port.
We are really pleased to know you enjoyed your stay in our Hotel and overall you discovered our nice region and of course we want to welcome you again here for your next stay in Vannes.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

Good reception, pleasant clean and spacious rooms.
The bar only open when they felt like it. We were a party of 160 choristers, from Wales there for a few concerts, when we returned from the first concert at 10pm. they turned of the lights and locked the bar as we arrived, hence loosing a lot of sales The same thing happened the following afternoon. Often they did not have enough glasses to serve everyone.
There were similar problems at breakfast and dinner, running out of plates and cutlery at breakfast , and not enough food at dinner time.The staff tried their best but without back up from management and the kitchens they were struggling.
The hotel is conveniently sited by the ferry terminal and a pleasant walk from the town centre.

Room Tip: all rooms face the waterfront, lifts to every floor. Top floor is the quietest.
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  • Stayed: April 2014, travelled on business
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Thank david a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponsableVannes, Propriétaire at Mercure Vannes Le Port, responded to this reviewResponded 13 May 2014

Dear Sir, Madam,

By answering tripadvisor’s questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are really sorry that the service and the Hotel in general did not meet your expectations.
You should have asked us for a renovated room or superior rooms which are the most modern rooms and most of our guests really appreciate this kind of rooms.

Looking forward to welcoming you shortly in one of the hotels Mercure Vannes le Port,

Best regards,

General Manager

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Reviewed 19 January 2014

Stayed here two nights on business trip. Decent sized rooms with comfortable beds. Wifi constantly dropped signal which was an annoyance. Standard breakfast buffet but good. Large restaurant/bar with good food. Also a club downstairs. Adequate English skills in the staff. Not much around the hotel in the way of other eating places. A small aquarium is nearby. Would not hesitate to stay here again.

  • Stayed: January 2014, travelled on business
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Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponsableVannes, Propriétaire at Mercure Vannes Le Port, responded to this reviewResponded 22 January 2014

Dear Sir,

Thank you for having taken the time to give us your views on your stay in our hotel.

We are pleased to read that you enjoyed our Restaurant .

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in Mercure Vannes Le Port .

Best regards,

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Reviewed 18 December 2013

This hotel is tired-looking, in need of modernization and refurbishment. Toilets are rooms were stuck in the 90s. Heater was not working for both our rooms which was quite weird. Service was good and promptly resolved the heater issue by switching rooms for us. Overall Mercure hotels are disappointing - stayed in 5 different locations and they all felt like 3 stars when though they are listed and priced as 4 stars.

  • Stayed: December 2013, travelled with family
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Thank yym-sf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResponsableVannes, Propriétaire at Mercure Vannes Le Port, responded to this reviewResponded 23 December 2013

Dear Sir, Madam,

We first thank you to take the time to give us your opinion about your stay in our hotel.

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.

Most of rooms have been renovated in 2012. You stayed in a room which was not totally renovated yet but the refurbishment should have been done in the beginning of 2014.
Do not hesitate to request a renovated room or I advise you to try one of 12 Superior room situated in the 5th floor with harbor view and all equipped with: screen flat tv, I-Home station, slippers, bathrobe, nespresso machine etc…

Looking forward to welcoming you shortly in Mercure Vannes le Port.

Mercure Vannes le Port team wishes you a Merry Christmas and an Happy New Year,

Yours sincerely,

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Reviewed 27 July 2013

20 min walk from city center, large, comfortable rooms, decent breakfast but no Internet for three days and no one knew why nor when it would be fixed. That did not happen during my stay and severely impactedy ability to take care of business.

  • Stayed: July 2013
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Thank bsmithSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

Pleasant location close to the marina, and away from any centre-of-town or through traffic noise. A shuttle bus to the centre does run from opposite the hotel though.
Dinner and buffet breakfast in the brasserie were very enjoyable at a reasonable price, with a particularly wide choice of items for breakfast.
A small but thoughtful item in the Reception lounge area for visitors to France was a daily news sheet for each of a number of nationalities.
Picked purely for a stopover heading from Brittany to the Loire Valley it proved to be very acceptable, and could be a future destination to see more of the locality.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Accorhotels.com
Thank Ceili0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Vannes Le Port

Address: 19 rue Daniel Gilard | Le Parc du Golfe, 56000, Vannes, France
Region: France > Brittany > Morbihan > Vannes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Vannes
Price Range: £62 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vannes Le Port 4*
Number of rooms: 89
Official Description (provided by the hotel):
A short stroll from the jetty where you can visit the Morbihan gulf . 1Km from the Cathedral and its ramparts and the Museum "La Cohue". A/C luxury rooms. Regional cuisine. Meeting facilities. ... more   less 
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Also Known As:
Mercure Hotel Carnac

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