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“Weekend with friends”
Review of The Pheasant Hotel

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The Pheasant Hotel
Ranked #1 of 1 Hotels in Kelling
Certificate of Excellence
Reviewed 29 October 2013

We met up with friends for a two night stay at The Pheasant and were extremely pleased with our choice of venue. The hotel has recently been refurbished, photos albums charting the changes are available in the hotel, and the results are very pleasing. Rooms are light, airy, roomy and very comfortable with all expected mod cons available. The bar area is extremely comfortable and well decorated with excellent and attentive service. We ate in the restaurant on both nights where we found a good choice of food, very pleasant surroundings and decent service, although we were disturbed to find the staff attempting to set up for breakfast at 2115 whilst we were still in the middle of our meal on the first night...not acceptable in a hotel of this standing. Delighted to report that the hotel is very dog friendly with rooms well situated for direct access to the grounds. We took our dog with us and it was great to be able to take her into the bar with us after dinner. Aside from the service problems on our first night which were remedied as soon as we complained, I would have no hesitation in recommending this hotel as a base for visiting this part of Norfolk. That said, you do need to have transport due to the rural setting of the hotel.

Stayed: October 2013, travelled with friends
5  Thank Ken A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mbryant82, General Manager at The Pheasant Hotel, responded to this reviewResponded 16 November 2013

Thank you for your great review, It is pleasing to read you enjoyed your time with us and I can assure we will no longer be setting up for breakfast during dinner service.

Myself and the team very much look forward to welcoming you back in the very near future.

Kind Regards

Mark Bryant
General Manager

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577 - 583 of 669 reviews

Reviewed 29 October 2013

My wife and I recently were guests at The Pheasant Hotel attending a friend's 50 th birthday .
Excellent hotel with wonderful staff no request was a problem and they just could not do enough for you . From the moment we arrived and were made welcome by Hayley the attentive manageress everything went beautifully. Very comfortable room excellent food and wines .

Superb walks in the country and on the sea shore most envigorating before heading back to a warm fire and a hot toddy .

Highly recomended .Oliver & Mary

  • Stayed: October 2013, travelled with friends
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4  Thank okehoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mbryant82, General Manager at The Pheasant Hotel, responded to this reviewResponded 16 November 2013

Thank you for your review and in particular your mention of Hayley who looked after you so well, I will be sure she receives this feedback!

We very much look forward to welcoming you back in the near future.

Kind Regards

Mark Bryant
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

We were taken here by friends and when we drove up the drive I thought 'This looks nice' and it was. Big glass doors and warm lighting welcomed us. We went to the bar for drinks while deciding what to eat. It all looked delicious but we decided on salmon gravlax for 3 of us and broccoli and stilton soup for my husband. Followed by roast beef for two of us and roast pork for my husband. Our friend had a steak that looked lovely and juicy and was served with proper hand cut chips. Our roast beef was so tender you could have cut it with a spoon and the horseradish sauce was home made and tasted wonderfully hot. The portions were big so no room for a pudding but two of did share a chocolate nut brownie with ice cream that was delicious.The dining room was spacious and nicely decorated with a modern feel and the bar where we had coffees was more traditional but still modern. The staff were extremely efficient and very friendly.
I cannot comment on the bedrooms as we live locally but we have decided to come here again for a Christmas meal.

  • Stayed: October 2013, travelled with friends
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5  Thank leegoffin54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mbryant82, General Manager at The Pheasant Hotel, responded to this reviewResponded 16 November 2013

It is great to hear you had a fantastic time with us. I have passed this feedback onto the team who are thrilled with your comments.

We very much look forward to welcoming you back to the Hotel in the near future.

Kind Regards

Mark Bryant
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

We stayed here recently whilst visiting the North Norfolk Coast. This was a good base (as long as you have a car) for lots of local sites. Originally we hoped to go on a seal watching trip from nearby Blakeney, but unfortunately all the boat trips were cancelled due to gale force winds. We still enjoyed our stay, visiting Sheringham, Cromer, Norwich and Blicking Hall.

The accommodation was excellent, a large well appointed bedroom, massive bed and free WiFi. All the meals were very good and appeared to use fresh ingredients. Our evening waitress, Elle, was particularly welcoming without being obtrusive.

We will certainly return to this hotel on our next visit to North Norfolk and thoroughly recommend it.

Room Tip: Our room was at the back of the hotel and very quiet.
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  • Stayed: October 2013, travelled as a couple
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4  Thank RuthandDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

The Pheasant cannot be faulted on any count. All staff demonstrated very high quality of service. Nothing being too much trouble, ensuring that celebrations ran smoothly and to plan.
One of our party was pregnant and the attention to detail by both the chef and restaurant manager here, was very thougtful. The recommendations by the hotel on wines to match the chosen menus was excellent, the food superb and service to match. Their accomodation is very clean and the beds wonderfully comfortable - a great nights sleep was had, ready to make the most of the excellent breakfasts!! We would happily recommend this venue for any event - weddings, birthdays, - we will certainly be returning soon.

  • Stayed: October 2013, travelled with friends
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6  Thank Maggie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

We spent last weekend at this newly refurbished hotel in a lovely and unspoilt part of Norfolk, the rooms were immaculately clean and the hotel tastefully decorated, but more importantly the staff were incredibly friendly, attentive whilst remaining professional - I cannot fault them. The bar was efficiently run with Norfolk's answer to Tom Cruise (film Cocktails) providing us with all sorts of delights from his cocktail repertoire! The food was fantastic - a good selection on the menu to suit most tastes (but not an overwhelmingly long menu) and freshly prepared. It is rare to have such service these days and decent food - thanks very much - we had a fantastic stay!

  • Stayed: October 2013, travelled as a couple
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5  Thank AndreaSaffronWalden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

We've just had a fabulous weekend at the Pheasant. The staff are all incredibly friendly and it's rare to find an establishment with such a high proportion of extremely professional English staff! Rooms were comfortable, if a tad on the warm side...not a big enough problem to make enquiries about cooling things down though! It was an extremely blustery weekend, but with the right clothing, still a great place to visit and take long walks or visit the local villages - I've got a huge list of country houses in the area to visit and so combine that with a couple of stunning looking golf courses, will ensure that we come back for a longer break in the springtime.

With the weather being so bad outside, we all retired to the bar for some delicious cocktails, followed by equally delicious dinner! This place is a real gem - I understand it's been renovated in recent times and so anyone who hasn't been there in 2013 is in for a good surprise. Don't be put off by the big signs at the roadside, this place has a stylish interior!

  • Stayed: October 2013, travelled with friends
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4  Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pheasant Hotel

Address: Weybourne Road, Kelling, Holt NR25 7EG, England
Region: United Kingdom > England > East Anglia > Norfolk > Holt > Kelling
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kelling
Price Range: £99 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pheasant Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
4*country house hotel located in Kelling on the North Norfolk coast. Five minutes' drive from the Georgian town of Holt and a 15 minute walk to Kelling beach. The Pheasant is family and dog friendly with free wifi throughout. Whether it be a ground or first floor room, superking or twin beds, interconnecting or an accessible room, please ask and we will try our best to deliver. Our classic, seasonal menu is designed using locally sourced produce. From family gatherings, private dining & christenings to exclusive use of the hotel we can accommodate all events. We are the ideal location for golfers, bird watchers, walkers, star gazers, cyclists and for visitors to the many Stately Homes and gardens or for those wishing to see the seals at Blakeney point. We are also perfectly located for those visiting the popular Thursford Spectacular, as it is only a 20 minute drive from The Pheasant. ... more   less 
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Also Known As:
Pheasant Hotel Holt
The Pheasant Hotel Kelling, Norfolk

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