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“Reasonable hotel”
Review of Novotel Paris Est

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Novotel Paris Est
Ranked #3 of 6 Hotels in Bagnolet
Reviewed 20 April 2014

We took a gamble on a secret hotel in Paris and ended up here. The room was comfortable although the carpet had seen better days. However every time I turned over in bed I heard the springs creak.
The hotel is 3mins from the tube and there is a large Auchan supermarket at the metro. Don't bother with breakfast at 16 euros instead a box of mixed pasties for 3euros in Auchan is cheaper. The metro rise is about 30 mins from most of the tourist destinations in Paris. So if you don't mind being further out this is ideal. Although I did get the hotel cheaper through last minute .com I did take a gamble.

Room Tip: High floor room is quieter as further from the very busy auto route.
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  • Stayed: April 2014, travelled with family
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Thank Cameronsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotelparisest, Responsable relations clients at Novotel Paris Est, responded to this reviewResponded 5 August 2014
Google Translation

Cher Cameronsmum,

Nous vous remercions pour votre témoignage.

Nous sommes ravis de lire que le confort des chambres ainsi que notre facilité d’accès au centre-ville de Paris au moyen du métro ont contribué à rendre votre séjour agréable.

En revanche, nous sommes navrés de lire que certains éléments tels que la moquette ou la literie n’aient pas répondu à vos attentes. Nous vous présentons nos sincères excuses pour la gène que cela a engendré. Soyez assuré que cela ne correspond en aucun cas au standard de qualité que nous nous efforçons d’offrir à nos clients.

Nous serions plus que ravis de vous accueillir de nouveau au sein de notre établissement et vous prions d’accepter une fois de plus, nos sincères excuses.

Bien cordialement,

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Reviewed 19 April 2014

Stayed in this hotel over the last four days and found that it was clean, big and the wifi connection was good. My lobby and room were both good, didn't find it got too hot in my particular room like other reviews mentioned, but my friends room was a little too hot. The metro is only a two minute walk away, with a shopping centre next door, where I grabbed some croissants for breakfast and visited the large supermarket for snacks. The metro in to Paris is around 25 minutes, a bit too long for me, but if you don't mind travelling then it is no hassle at all. I would definitely recommend this hotel for a good rate!

  • Stayed: April 2014, travelled with friends
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1  Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe R, Directeur général at Novotel Paris Est, responded to this reviewResponded 29 April 2014

Dear Customer,

Thank you very much for taking the time to feedback Novotel Paris Est following your stay.

It was a pleasure to read that you were pleased with our hotel and found your bedroom confortable.

I am looking forward to welcoming you back to my hotel very soon and enjoy our hospitality once more.

Best regards,

Philippe RAGO
General Manager

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Reviewed 19 April 2014

Hotel rooms were very clean, with comfortable beds.
Would definitely recommend staying here, very convenient with location, was very close to "Gallieni" metro, with a shopping centre close by and supermarket. Will be returning here if I visit again!

  • Stayed: April 2014
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Thank NathanWoodward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotelparisest, Responsable relations clients at Novotel Paris Est, responded to this reviewResponded 5 August 2014
Google Translation

Cher Nathan Woodward,

Merci d’avoir pris le temps de publier ce chaleureux témoignage suite à votre récent séjour parmi nous.

Nous sommes heureux d’apprendre que vous avez été séduit par l’hôtel, le confort des chambres, ainsi que notre literie.

Il n’existe pas de réconfort plus grand que celui de savoir que vous avez apprécié votre passage au Novotel Paris Est et que vous y reviendriez avec plaisir ! Soyez assuré que votre commentaire a été partagé avec l’ensemble de nos services.

Dans l’attente de vous accueillir de nouveau à l’occasion de votre prochain séjour à Paris.

Sincères salutations,

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Reviewed 17 April 2014

Impressive lobby for a suburban Novotel. Family room is very tight. We stayed 2 nights; breakfast included in the deal made the room-rate competitive. Its a shame the car-parking was not included too in the price - at EUR20/day is rather steep for the suburbs.

Plus side: very close to the local Metro station (Galliani on Line-3) is about 2mins walk from the hotel and a direct train will take you into central Paris in under 20mins. Wifi is free throughout the hotel and in the room and worked perfectly well and reasonably fast.

  • Stayed: April 2014, travelled with family
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Thank ZHAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotelparisest, Responsable relations clients at Novotel Paris Est, responded to this reviewResponded 5 August 2014
Google Translation

Cher Zhat,

Merci d’avoir choisi notre établissement et de prendre le temps de partager vos impressions suite à votre séjour.

Nous sommes heureux que vous ayez apprécié l’hôtel, son petit déjeuner ainsi que les produits et services mis à votre disposition.
Également, nous vous remercions de souligner la facilité d’accès au centre de la capital avec la proximité du métro.

Dans l’attente de vous accueillir de nouveau au Novotel Paris Est,

Bien cordialement,

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Reviewed 5 April 2014

There is only one small window in the room that can NOT be opened- there is no fresh air anywhere in the hotel.

The fitness room is a joke- there are no free weights or machines only treadmills..
Location is ok as it is next to metro line 3- but is is located right next to a huge highway and in the area around the hotels is not much to do

  • Stayed: April 2014, travelled with friends
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Thank Annemarie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe R, Directeur général at Novotel Paris Est, responded to this reviewResponded 11 April 2014

Dear Customer,

Thank you very much for your comments about your recent visit to the Novotel Paris Est.
Please allow me to apologies for the inconvenience you experienced during your stay at the Novotel Paris Est.

I look forward for another chance to provide you with highest level of service.

Best regards,

Philippe RAGO
General Manager

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Reviewed 25 March 2014

We visited with our tour group and this was the hotel that was included. The place is very big and clean, The lobby staff very friendly(they can guard your luggage if you arrive early and cant check in or if you have to checkout and still have some time to tour Paris),also the area is very big so you can sit and relax, or even play some video games(they have small rooms adapted as game rooms).The room was good it included a bed and a sofa bed, a fridge with water, a coffee pot, closet, bathroom and towels, tv. The breakfast buffet was very average (and small) only cheese, ham, bread and some scrambled eggs ( that can also be because the tour groups had many people so the crowd was very huge, you even had to wait for a table). But overall it was a good experience, even one person of the kitchen staff looked that we were having some trouble with the metro lines and told us that we can download an app and it would make the routes by itself so we cud move to Paris without problem (and so we did). The metro is very near and you have a small mall with McDonald's, a market,pharmacy and other croissant and coffee places. The problem is you have to make an average of 35 mins to go to the center of paris by metro, but if you have time and plan well its fine.

  • Stayed: October 2013, travelled as a couple
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1  Thank DrPaulagrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe R, Directeur général at Novotel Paris Est, responded to this reviewResponded 11 April 2014

Dear Customer,

Thank you very much for you kind review. It is much appreciated and I can assure you that my team will be dilighted to hear that you enjoyed you stay and the convenience of the location.

I look forward to welcoming you back again very soon.

Kind regards,

Philippe RAGO
General Manager

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Reviewed 19 March 2014

This trip stayed in an "executive" room. This was room 1278 had a view of the freeway, queen size bed, sofa & shower only. Otherwise this was no difference from prior room that had 2 twin beds & shower/tub that I have stayed in on the prior visits.

I had made my reservation through the hotels website and had booked a no cancelation no change reservation with pre-payment. However, due to a winter storm my flight was reschedule for the next day arrival. I emailed the hotel to make sure that they knew I still wanted to keep my reservation, however, would not be actually checking in to the next day and I was hoping to have a room available when I arrived. I received an email stating that would be no problem, however, when I arrived I was told that the only rooms available would cost me an extra 20euro a night for an "executive" room or I could wait until 2pm to get into a room "go see the city". I was happy that my reservation was not cancelled, and more than willing to lose the money for the first nights stay for a room I would not even sleep in. However, I was unhappy that no room was available even though there should have been since they knew I was still coming and they did have my money for the room. With that being said...

No real changes have taken place at the hotel since my last stay in March of 2013. Hotel remains clean looking and rooms seem to be clean and housekeeping dose a good job of daily cleaning. Remember to bring your own washcloths only large towels and hand towels are provided.

Breakfast: I went with the City Breaks Option to have daily breakfast included in price of the hotel stay. The last two years this had been a very good option due to getting a little something to eat before starting out for the day. However, last year they changed from brewed coffee to a coffee machine very difficult to use and no improvement this year. Eggs and Bacon, sausage have always been on the rare side, however, this year barely cooked eggs and bacon had a gray/white appearance so I didn't chance it. Cereal, breads and yogurt were available. This year they had added doors on the cold food area shelves.

Many staff are multilingual and their nametags indicate which languages they speak. Quick check in and out. They did let me know that the Metro on Friday was free due to a decrease pollution campaign that was going on in Paris.

Huge plus of this hotel remains it's location to the Gallieni Metro stop as well as the Bus Bagnolet stop. It takes about 25 minutes to get into the city via the metro. There is also a shopping center right next to the Metro and Bus stop with several restaurants, shops and grocery. Felt safe in the hotel being a solo female traveler and felt safe in the day and late afternoon to early evening walking to and from Metro. However, used a Taxi if it was going to be later.

Taxi was 45 eruo from CDG arriving 9am and then 35 euro traveling to CDG around 8am and there are taxis in front of the hotel a large majority of the time.

Room Tip: Due to the Freeway room was a louder than the alley view rooms.
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  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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2  Thank meh7976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe R, Directeur général at Novotel Paris Est, responded to this reviewResponded 11 April 2014

Dear Customer,

Thank you very much for taking the time to post your review. I am delighted to read you enjoyed your stay and found us inconvenient for your needs.

I hope I will have the pleasure of welcoming you back on many future occasions.

Best regards,

Philippe RAGO
General Manager

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Additional Information about Novotel Paris Est

Address: 1 avenue de la Republique, 93177 Bagnolet, France
Phone Number:
Region: France > Ile-de-France > Seine-Saint-Denis > Bagnolet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Bagnolet
Price Range: £60 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Est 4*
Number of rooms: 609
Official Description (provided by the hotel):
The Novotel Paris Est is a 3 star hotel with 609 rooms within easy reach of Roissy and Orly airports and the A3 and A1 motorways, and just 15 minutes by metro from the Opera. Ideal for holding meetings, conferences and seminars, the hotel offers 2,500 sqm of adaptable meeting rooms. The hotel also features numerous facilities for your comfort and relaxation including a gym, Cosy bar, Novotel Cafe restaurant, Instant Nomade store, games corner, newsstand and more all in modern, friendly surroundings. ... more   less 
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Also Known As:
Novotel Paris Est Hotel Bagnolet
Novotel Hotel Paris Est
Novotel Hotel Bagnolet
Novotel Bagnolet
Bagnolet Novotel

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