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“Fantastic service, lovely hotel”

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Courtyard by Marriott Paris Boulogne
Certificate of Excellence
Reviewed 30 December 2013

My husband and I stayed here 20-23 December for our anniversary. All I can say is we have such a lovely time in France and it started with the great service and ended that way.

I have to say that from the start, I was really touched by the hospitality. Straight away it felt like being welcome by old friends, in the most professional manner possible. ALL of the staff were friendly, helpful and kind. Nothing was too much trouble. The room was lovely, and spacious and the bed was huge and very comfortable.

For breakfast, we had an exceptional selection of tasty food, very well presented and I do not say this lightly as my husband use to be a chef!

Top marks to everyone in the restaurant and front of house reception who did an amazing job. Great customer service all round, it is successful stay for us - we will be back!

Room Tip: Room 106! You'll wake up wondering where you are, That is how relaxed you will feel!
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  • Stayed: December 2013, travelled as a couple
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Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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243 - 249 of 525 reviews

Reviewed 15 December 2013

We stayed here for 3 nights in early spring 2013 and found this Courtyard by Marriott Boulogne Billancourt to be a hidden gem. Although its location in district 16 might sounds like it's tucked far away from top Paris attractions at first, the fact that the hotel is only 10 minutes walk away from the Boulogne Jean Jaures Metro station means that you're never isolated. Plus, Paris metrobus #52 that departs across the street from the hotel will take you to the heart of Paris (Louvre museum) in 20 minutes with bonus lovely Seine river view. The same bus will take you to the Eiffel Tower in approx. 10 minutes time only! One can easily find good restaurants near the hotel and the area is relatively safe as it is primarily upper middle residential neighborhood. For soccer fanatics, the Parc des Princes stadium (home of the hometown Paris St. Germain socer club) is only 25 minutes walk or 5 minutes bus ride away; while the Roland Garros tennis stadium is a 20 minutes walk away. Reception staff is always friendly and helpful and speaks excellent English. Free wifi is provided throughout the hotel. Room size, like most hotel in Paris, is on the small side that it wont be able to accomodate a rollaway bed. 32" LCD TV provides in room entertainment with good channel selections. Bed and linen are super comfy. Only drawback is that it is on the other side of the town from the Euro Disney complex (though the Versailles Palace is less than an hour commuter train ride away) and a solid minimum 60 minutes and EUR 70 taxi drive away to Paris CDG airport.

  • Stayed: March 2013, travelled with family
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3  Thank RoniWDenpasar_Bali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

For those people that for business reason have to stay in Boulogne Billancourt or Paris Defense I think this hotel is one of the most reccomandable.
I stayed for 5 days without any issue.
On higher floors is also possible to see the high part of Eiffel Tower.

Room Tip: Higher floors you may see the Eiffel Tour... ( just the higher part!!!)
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  • Stayed: November 2013, travelled solo
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Thank Ale7012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013

Nice new hotel with very comfortable beds.
Received email prior to arrival to assure a smooth arrival and good location of room toiwards the yard.
Room small, but this is Paris.
Hotel totally new and very happy and motivated employees.
Will come again.
Breakfast at this Hotel strangely for Platinum not included like in other Courtyards which is surprising and a little tricky, but then you get 20% off when eating.

Room Tip: choose a quiet Coirtyard view
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  • Stayed: November 2013, travelled on business
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Thank lufthansa1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013 via mobile

We stayed as part of a trip to take in Paris Xmas Markets and a Champions League match at the nearby Parc du Prince.
The hotel is modern & fresh inside but with a lovely older exterior. Clean and comfortable our room was a good size with a small balcony. Beds & dressings were comfortable and everything was a great standard.
For anything at the Parc du Prince this hotel is ideal as within walking distance.
Staff were very friendly & breakfast was good - although beware the alleged American pancakes.....dire! This hotel is approx 15mins from centre of Paris - easily commutable by bus, metro or taxi. It is in a great suburb with lovely bars, restaurants & bakerys. Excellent all round!

Stayed: November 2013, travelled with friends
1  Thank HelannaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

The facilities of this brand new hotel is excellent but unfortunately the staff has not yet well educated as for good level hotel. I asked the reception staff to call a Police as a taxi driver took us to the hotel tried to charge the double of fare and threaten us by raising the hands and shouted at us but hotel staff did not take the action and asked me to explain the situation while taxi driver continued to threaten us. When the hotel guests asked such assistance, the staff should take swift action to protect the guests. Another staff finally callced the police and police told the taxi driver to calm down and to behave and he finally left the hotel lobby but till then we were left very scared.

  • Stayed: November 2013, travelled on business
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Thank masaofc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Schaub1, Manager at Courtyard by Marriott Paris Boulogne, responded to this reviewResponded 4 December 2013

Dear “masaofc”,

Thank you for taking the time to review your recent stay with us.
We are terribly sorry to read about your negative experience that does reflect the usual level of service we thrive to provide.
We understand your frustration towards the taxi driver and wish it could have been sorted another way as we know this can be shocking.
Our front desk staff did not mean to upset you and per our procedures, once we fully understood the situation we called the police, and this resulted in the cancellation of the entire taxi charge.
We will give our front office staff the feedback regarding this incident to make sure it does not happen again.

Please believe in our most sincere apologies.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

This is the second time I booked this hotel during a business trip. I love the very quiet rooms, which are clean and contemporary.
The staff at the reception is very friendly and the bartender served my favorite drink, a Hendrick's Gin Tonic...
The breakfast at 18 euro offers plenty of choice with tiny but tasteful croissants and the real french baguettes.

  • Stayed: November 2013, travelled on business
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Thank DirkChristiaens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Paris Boulogne

Address: 114 Route de la Reine | 46 Rue de Billancourt, 92100 Boulogne-Billancourt, France (Formerly Courtyard by Marriott Paris Boulogne)
Region: France > Ile-de-France > Hauts-de-Seine > Boulogne-Billancourt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 24 Hotels in Boulogne-Billancourt
Price Range: £101 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Paris Boulogne 4*
Number of rooms: 113
Official Description (provided by the hotel):
Whether traveling for business or fun, Courtyard by Marriott Paris Boulogne makes all of your travels successful by providing exactly what you need: spacious, thoughtful guest rooms; a hot breakfast buffet and services that help you be more productive and comfortable. Located only minutes away from the city center of Paris, France, our hotel in Boulogne-Billancourt will surprise you during your stay with its brand new guest rooms featuring state-of-the-art equipment and plush bedding. ... more   less 
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