Hi, We were there just to sleep. We arrived at 2200 hours, en left at 0700 the next morning.
We're very happy about Etap, because there is no better opportunity for this price. congratulations!
But, I was intending to sent Etap a mail just to tell you how dissapointed we are for the friendlyness of the person at the reception.
I had some problems with the automatic check in, so I askeds something, but he was calling with his portable phone. He didn't even looked at me, he didn't stop calling.
I think for Etap, it's better to fire such uncommercial person. We were really chocked about his client handling, and this might be an argument to not going back in an Etap Hotel.
What do you propose?
Thank's for your answer
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