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“Nice view of the Square with Gardens”

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Mercure Paris La Defense
Ranked #6 of 16 Hotels in Courbevoie
Brisbane, Australia
Level Contributor
190 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Nice view of the Square with Gardens”
Reviewed 28 September 2012

We stayed here for 2 night as part of a Trafalgar tour European Cavalcade. Hotel is located in the business area of Paris and hotel offers a free shuttle to La Defense train station.

We had room 439 ok room but the bathroom was a little cosy. Room overlooked a large concreted square of open space with nice gardens. A lot of people walked their dogs in the morning and afternoon. Pleasant view. Free wifi and 2 computers free for public use in foyer. Breakfast was ok but you had to queue which was strange as you had to get everything at one go so hot food was cold by the time you ate your cereal. It was busy with tour groups while we were there.

Shopping centre is close by (within walking distance 5 mins). We left Paris on the Eurostar and caught a cab from just outside the hotel to the Station. Trip took 30 minutes and cost 25 euros.

  • Stayed September 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Robyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Assistante de Direction at Mercure Paris La Defense, responded to this review, 15 October 2012
Dear Guest,

We thank you for sharing your comments with us.
They are very useful, and we are glad to read that you had a good stay in Paris,
We look forward to welcoming you again soon,
Sincerely yours,

La Direction
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Seattle, Washington
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 September 2012

My first review of the Mercure focused on the lack of customer service after my suitcase was tossed and items stolen, and I vowed never to return....until I needed a hotel near my office in Paris and couldn't find one, that is! I booked late and ended up at the Mercure for 6 nights. I was really dreading it after my horrid first experience but this time was much better. Maybe because I was part of a very large group (60+ people times 6 nights each = damn fine service, right?) but the previous attitude was nowhere to be seen. I had a relatively pleasant stay and the view of the twinkling Eiffel Tower from my 10th floor room was priceless.

I'm happy to annotate my frist crummy review with this follow up

Room Tip: Second time was better but use the in room safe to be sure
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuAnn7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 20 September 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leiden
Level Contributor
107 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 September 2012

Just stayed there while at a conference. The room was small but OK. From my window i could see the Eiffeltower (room 1127) which is nice. The staff was friendly. Free wifi was working well. It was somewhat annoying that you had to fill in your name, and emailaddress repeatedly. The free shuttle to La Defense station is nice. The only negative is the price of the breakfast, too much for what you get..

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lairetie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 20 June 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
Looking forward to welcoming you again soon,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 September 2012 via mobile

This hotel was lovely and charming. the people in reception were very friendly. I wish I could say the same for the waitresses in the restaurant....

The room was a typical European size. I had my own room during a tour, and it was enough for me. Very clean and near. The bed was EXTREMELY clean and comfortable. There was a small room service menu in the room along with the necessary room tags. Breakfast was just okay... The coffee was perfect though!

The location of the hotel is very far from the main attractions of Paris, and classic French restaurants. It's located close to the business district. The waitresses in the restaurant are also very rude, and snobby!

This hotel would be a perfect place if you're in Paris on business near Defense. If you're looking to see the sights... Choose another hotel.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WorldOfW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 20 June 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 September 2012

Stayed there on the way back from a business meeting in London. It is what you expect from a 4-star hotel in Paris with an above average staff when it comes to service and friendliness.

The hotel is located ideally close to the La Defense station for easy access, but it is far enough to be away from all the noise and hustle and bustle. The free hotel shuttle more than makes up for the distance from the station.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hshahmiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 20 September 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lille, France
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 September 2012

I went very often in that hotel for business and personnal purpose.
I always had a very warm welcome, and a superior room at the 11th floor !
Very nice view on Paris and the Eiffel Tower if your on the south side.
Fitness and hammam also available at the 12th floor with view.

Very nice souvenirs...

Room Tip: south side for eiffel tower view, ask 1th floor for superior rooms
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  • Stayed January 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 20 September 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
Reviewed 3 September 2012

The hotel room was kinda small for a family of three. but on my son own word the hotel is cute.
By all means we're here in Paris for the city itself not just for the hotel. there's more in Paris to see
and explore. The good thing also about the hotel is the shuttle service that will take you and pick you up in every 30 mins.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamOfVabch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 20 September 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Paris La Defense

Property: Mercure Paris La Defense
Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Courbevoie
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Official Description (provided by the hotel):
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure

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