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“Efficient, smaller rooms, good service and breakfast”

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Mercure Paris La Defense
Ranked #6 of 16 Hotels in Courbevoie
Philadelphia, Pennsylvania
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Efficient, smaller rooms, good service and breakfast”
Reviewed 6 March 2014 via mobile

Convenient for business travel to La Defense area but surrounding vicinity has limited attractions. Typical European hotel. Rooms are smaller, especially if situated on the inside of the curved building. Bathrooms very compact. Beds were ok, but not on par with "heavenly beds" found in American hotel properties.

Breakfast was highlight with ample selections and attentive service. Dinner was at best average.

Stayed March 2014, travelled on business
Helpful?
Thank mharad01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 11 March 2014
Dear Guest,

We thank you for taking the time to share your comments with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
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Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2014

Stayed as part of a tour group with Edwards Coaches, South Wales. Having read some of the reviews before the trip I wasn't sure what to expect but it was ok. Certainly not a luxury hotel but acceptable. Pehaps because it's early in the year it wasn't busy, no queues for breakfast or the lifts and breakfast was fine as long as you're not expecting a huge choice. The room wasn't big but it was clean as was the bathroom. Enough wardrobe space for two of us and suitcases. The inroom safe was free and we were strongly advised to use it. We had a view of the Eiffel Tower from our room which was on the fourth floor but some rooms have views over blocks of flats. We were lucky but then we didn't go to Paris for the view out of the hotel room window. I would say it's a good choice if you travel on business or like us are part of a tour group but seemed a little far out from central Paris if you were getting around on your own.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 21 February 2014
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay at the Mercure Paris La Défense 5,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DURBAN SOUTH AFRICA
Level Contributor
379 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 7 February 2014

The Mercure la Defence is at the heart of La Defence business district. We stayed here on the 3rd January for two days and we were in a group with Trafalgar. The room quality and bathroom is fairly good and clean and spacious. The room has very good views from the window .This hotel is ideal for pleasure and work although its location is a bit of a distance from the historic sights, but one can use the metro which would take about 10min to the Champs Elysees. The hotel provides a shuttle to and from the metro station every half hour. There is a gourmet restaurant and a bar in the hotel. There is wifi in the hotel and the rooms as well internet connection. The hotel has a terrace and fitness centre . There is a little park area outside the hotel as well as a shopping complex which is behind the hotel with many shops and restaurants and cafes and a supermarket. The only downside is their breakfast I think because we are group tour the dining hall is pathetic like a school hall/ dining area just tables and chairs - hello this is Paris. The breakfast was not good as there was not much variety for us besides eggs as we don't eat beef or pork. I think that this hotel should cater for all types of people , they should include chicken sausages or some fish .As one of the staff member who was on duty when we asked her what sausage is that she said pork so abruptly and rude. The other guests of the hotel obviously had their breakfast in another restaurant which must have been much better. Any way our stay was comfortable and the reception staff very informative and helpful as well as the bar staff and house keeping very helpful and friendly. By the way the restaurants in shopping complex has good food and takeaways . Enjoy!

Room Tip: The higher the floors the better the views
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SHDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 13 February 2014
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Market Harborough, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 February 2014 via mobile

Stayed here for two nights, ate a good lunch and we used the meeting room facilities. I would say it is good value for La Defence, with comfortable bed but quite basic room facilities. I had a "
Privilege" room which at the check in I was told entitled me to drink what I liked from the minibar. Disappointing to find the minbar had two bottles of water and two cans of Coke in it. Mais c'est la vie.
The meeting room facilities were excellent, lunch was outstanding, especially the tarte tatin for dessert (they shouldn't have opened the wine though as none of us drank it because we were at work - I guess we paid for it anyway as it was opened). I can recommend the hotel from a business perspective but if I was coming to Paris for pleasure it's not the place I would choose - quite utilitarian and like all of La Defense lacking the soul of the city.

Stayed January 2014, travelled on business
Helpful?
Thank Geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 13 February 2014
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
119 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 January 2014

Triple sharing in an already small twin sharing room is horrible. Basically all 3 beds needs to be in a room with walls on both sides and still there is not walking space between the beds. No space for luggages as you can imagine. 3rd bed is rollaway and we have to squeeze through to walk, kept kicking the wheels which resulted in a cut and bleeding. Disappointing as staff is horrendously unfriendly and asking questions is very tedious as answers are very curt. Tour groups' breakfast are at different location from normal guests so I presume we get less food options and poorer quality. No information about where to get shuttle bus from La Defense such that I have to call them from the train station to check. Shuttle bus can be very full but we do not know if all those on board are guests of the hotel. Water in the shower can go scalding hot all of a sudden and when you turn it to neutral, it gets very cold, very hard to control and balance and get the right temperature you want. Bathroom was also extremely small with no space to move.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank axio99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 16 January 2014
Dear Guest,

We thank you for taking the time to share your comments with us,

We are sorry that you asked for a triple room. The Duty Manager is at your disposal anytime in the hotel to get a solution to any problem that you may encounter during your stay. He might find a solution if you call him upon arrival or during your stay ...

Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Courbevoie hotels

WALES
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 January 2014

On coach trip so didn't expect much for price paid by good value for New Year in Paris. Past reviews seem to confuse 2 Mercure hotels in Paris, so check! Breakfast very basic for our party. Rooms are small but adequate and clean.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DDDAVIES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this review, 16 January 2014
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Paris La Defense

Property: Mercure Paris La Defense
Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Courbevoie
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Official Description (provided by the hotel):
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure

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