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“Good location and plumbery hell”

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Mercure Paris La Defense
Ranked #6 of 16 Hotels in Courbevoie
Reviewed 23 June 2014

Standard Mercure Hotel - no more, no less, with totally spiritless rooms and lobby, and acomplete lack of an atmosphere - but given the location close to Paris business district, you don't stay there for romance or for visiting Paris I guess. Good point: food is excellent (which is frequent with the Mercure brand), and the Croze Hermitage we had was just stunning. Staff was great (either at the desk, smiling and joking; or the restaurant) and full WIFi access is complimentary. The only bad point I experienced is the plumbery - when the guest next door (or was it next floor?) takes a shower at 6 a.m., well the plumbery is so noisy that basically you take your shower too. I just can't understand why the architects and builders don't spend some more bucks to properly insulate pipes in the walls. Apart from that, 10 min walk from l'Arche de la Défense and/or the RER A station for a decent price - you can't beat The Mercure!

  • Stayed: June 2014, travelled on business
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Thank jo_cicco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 24 June 2014

Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
We will do our best to give you a quiet room next time
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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201 - 207 of 1,274 reviews

Reviewed 21 June 2014

This hotel was nothing special. The breakfast was fine, the staff were helpful, the small lobby was often packed with people from bus tours, and the rooms were on the small side, but clean. The bathroom is a bit dated. All in all, nothing special. Not particularly close to La Defense transit hub but there is a shuttle. Room price was reasonable. Decent choice of restaurants in the area within walking distance.

Room Tip: Wifi strength was higher nearer to the elevator.
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  • Stayed: June 2014, travelled on business
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Thank bigfishpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 23 June 2014

Dear Guest,

We thank you for taking the time to share your comments with us,
It is true that you can reach the very center of Paris, with the metro, very fast.... and visit Paris easily from La Defense,

We would be pleased to welcome you again very soon,
Sincerely yours,
The Hotel Management

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Reviewed 30 May 2014

Its very noisy outside the room at the courtyard since we need to open the window for the ventilation, didn't have a good sleep although we just arrived Paris after 13 hours of flying and 12 hours of city tours.

  • Stayed: April 2014, travelled with friends
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Thank Sherwyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 3 June 2014

Dear Guest,

We thank you for taking the time to share your comments with us,
Looking forward to welcoming you again and to make your stay fantastic,

Sincerely yours,
The hotel Management

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Reviewed 23 May 2014

A good hotel, in a wonderful place. Courbevoie is very beautiful and has good restaurants. There is a small shopping near the hotel. The room is a little small, but with good facilities.
The breakfast is correct, it isn't spetacular. The distance from the center of Paris is 8 km. The cost of the taxi from the hotel for the Tour Eiffel is around 18 euros. In general I recommend the hotel.

Room Tip: The room I stayed in had a tub and I requested a cot for my daughter. Good room for those traveling...
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  • Stayed: April 2014, travelled with family
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1  Thank Fabio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 27 May 2014

Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management

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Reviewed 19 May 2014

Typical traveller typical hotel, so nothing too fancy and is a bit out of the way, but is clean and convenient. Our room was a bit tight but toilet was surprising big with a real bathtub. Free in room wifi, free magazines and breakfast. Only thing is could be very busy in the morning, so many have to wait a while for the elevator and breakfast.

Stayed: May 2014, travelled as a couple
Thank GIPMAIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 20 May 2014

Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014 via mobile

This hotel location is good.Rooms are small but clean.Hotel provides free transport to the ladefence train station from here you can go anywhere the shuttle is frequent.Breakfast is ok.Watch out for your valuables inside the hotel there seems to be a security problem as they are unable to check or know people coming in and out of the hotel.Two people knocked my door and opened my door the chain was on when i got up and opened the door both of them were knocking on a room about 5rooms from mine i asked them to come back but refused.Called the reception the guy refused to send the security and he didnot want to know about it and didnot know who they were.When asked who they were he told me they must be staff then i asked why they opened my door and now they dont want to come back he acted as if he didnot understand English.Attached is a copy if the security warning given by the hotel.There is a shopping mall next door with a super market bar and foodoutlets.There are a choice of restaurants within walking distance and a park next door.Good hotel except the security concerns.
.

  • Stayed: May 2014
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1  Thank SE s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 19 May 2014

Dear Guest,

Thank you for taking the time to share your comments with us,
We are sorry for this situation, it might be the housekeeping who was filling your minibar who knocked at your door. Do not hesitate to call the housekeeping our the reception if you wish to be sure.

We will do our best to make your stay a pleasure with us,
Looking forward to welcoming you again,
Sincerely yours
The hotel Management

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Reviewed 6 May 2014

In a period of heavy commute to Paris, I stayed here to nights a week for several months, only every other wek trying something else, but found myself coming back as it is clean, nice, has a very good breakfast restaurant, ok prices for la Defence. Dinner is poor though (typical flat hotel restaurant), parking is (relatively) cheap. . I even used the training facilities and they are ok. nice to finish the session with a vent out and watch the tour Eiffel.

Room Tip: Be sure to have the superior room.
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  • Stayed: April 2014, travelled on business
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Thank Thenri1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure92400, Responsable relations clients at Mercure Paris La Defense, responded to this reviewResponded 7 May 2014

Dear Guest,

Thank you so much for sharing your comments with us,
It's a pleasure to read that you enjoyed your regular stays, the hotel facilities, the time that you spent at the fitness, the terrace...
We are looking forward to welcoming you again soon,
Sincerely yours,
The hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Paris La Defense

Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Courbevoie
Price Range: £72 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Official Description (provided by the hotel):
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure

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