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“Good choice for Defense visit”

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Mercure Paris La Defense
Ranked #6 of 16 Hotels in Courbevoie
Reviewed 24 January 2010

Large one-in-a-dozen hotel with mixed business and pleasure (schools) guests. No-nonsense relaxed atmosphere, good value for money, free internet.
Located on the edge of office and living district near mall.
Nice brasserie a little further across the street.

  • Stayed: January 2010, travelled on business
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1  Thank DutchDesire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 November 2009

Our stay in Mercure was marked with utmost disappointment for the service handling and attitude by the floor manager in attendance. As tourists in a foreign land, we can only count on a few people to make our stay in Paris bearable. One of them would be the hotel staff. Our room which has a "Pls Do not Disturb" sign placed outside was practically ransacked with four expensive merchandises missing from the room. To this, the floor manager explained that a sub-contracted chambermaid has entered our room to do routine checks. When questioned why routine checks can lead to four bags missing from the room, the floor manager challenge our claims instead. He said that there can be no proof that our items went missing in the hotel despite the fact that we have actually produced receipts of the purchases. This was the most horrible remark that one can make to someone whose items were stolen and was then in a panic to find out what went wrong. There could be more empathy and help rendered here but we were given none. In fact, the floor manager did not even pass us his name card when asked. The shoffy treatment caused us further distress as we were not even allow to ensure that the hotel has began investigation to the theft.

This encounter could have been made more bearable if we were given more assistance from the hotel. We are very disappointed =((

Stayed: November 2009, travelled as a couple
4  Thank pixiegixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2009

Very efficient Front of House staff, good breakfast offering. try and get a room on a high floor if you want a quiet room. There is a mini gym with good equipment and a turkish sauna/steam room. No swim wear is the order of the day, just towels. There is no changing areas so just undress in the rest area and enter the sauna. Not really good for shy types!!
Room was not big but had all the necessary things including FREE WiFi access.
Provide a FREE shuttle every 30 minutes to the Rail Station in the morning
Hotel is built over a shopping centre and across the road is a 'High Street' with a range of restuarants and shops (from McDonalds to Japanese) Beware as most of the restuarants do not open until 7PM for food
Overall a good place to stay

  • Stayed: October 2009, travelled on business
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2  Thank andrew001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 2 October 2009

  • Stayed: October 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 August 2009

Nice hotel, nice rooms, but the hotel presents itself beter than it actually is. Breakfast was really disappointing. stale croissants and bread, tasteless alloy container coffee. scrambled eggs turned from yellow to orange. Lots of tourists at the same time in the breakfast room, which already was a cheerless place. It looks nothing like the pictures on internet and the brochure! (i've uploaded some pictures). Also we found the roof terrace closed most of the time. Free internet did not work in the lobby, the hotel had advertised with free internet, but it was not free.

  • Stayed: August 2009, travelled as a couple
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Thank RandstadPinguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2009

Easy walking distance to the IBM headquarters site, which you can see from the hotel.

  • Stayed: July 2007, travelled on business
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Thank eTood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2009

The staff was always very friendly and customer focused, and the neighbourhood is very calm and safe at night. The views from the room, especially on the side where you see the Eifel tower is great! When it lights up on the hour, it's worth opening your curtains and the window and watch it for ten minutes. The sauna on the top floor is a nice relaxing contrast to the "busy" Parisian life. The breakfast buffet has excellent bread as usual in France, and the magazines in the lobby are good reading. The only downside is that during the 12 months I stayed there, one of the elevators regularly broke down, which made longer waits in the morning rush hour a bit painful. The good side about that was the exercise I got by taking the staircase ;-)

  • Stayed: January 2008, travelled on business
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2  Thank AdvisorEuralien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Paris La Defense

Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Courbevoie
Price Range: £71 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Official Description (provided by the hotel):
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure

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