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“not a hotel that i will stay again in paris”

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Mercure Paris La Defense
Ranked #6 of 16 Hotels in Courbevoie
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1,144 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
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randstad
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2009

Nice hotel, nice rooms, but the hotel presents itself beter than it actually is. Breakfast was really disappointing. stale croissants and bread, tasteless alloy container coffee. scrambled eggs turned from yellow to orange. Lots of tourists at the same time in the breakfast room, which already was a cheerless place. It looks nothing like the pictures on internet and the brochure! (i've uploaded some pictures). Also we found the roof terrace closed most of the time. Free internet did not work in the lobby, the hotel had advertised with free internet, but it was not free.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RandstadPinguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 July 2009

Easy walking distance to the IBM headquarters site, which you can see from the hotel.

  • Stayed July 2007, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eTood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2009

The staff was always very friendly and customer focused, and the neighbourhood is very calm and safe at night. The views from the room, especially on the side where you see the Eifel tower is great! When it lights up on the hour, it's worth opening your curtains and the window and watch it for ten minutes. The sauna on the top floor is a nice relaxing contrast to the "busy" Parisian life. The breakfast buffet has excellent bread as usual in France, and the magazines in the lobby are good reading. The only downside is that during the 12 months I stayed there, one of the elevators regularly broke down, which made longer waits in the morning rush hour a bit painful. The good side about that was the exercise I got by taking the staircase ;-)

  • Liked — The view and customer focus of staff
  • Disliked — the elevators breaking down every once in a while
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank AdvisorEuralien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 May 2009

We stayed here during our first night in Paris. Hotel room itself is very nice, enough for 3-star. Free high-speed Internet. Next door to a large shopping center with supermarkets and all kinds of fast-food/restaurants/stores.

The only problem is location: about 10-15 minute walk to metro station. Free shuttle every 30 minutes. We waited 29 minutes at the metro station when we arrived before the shuttle showed up.

If you have a car, a great hotel to stay. If not, find something else closer to the metro.

Stayed April 2009, travelled with friends
Helpful?
Thank danielbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 May 2009

We stayed at the Mercure La Defense 5 for one weekend. We were looking for a good deal and we definitively found one booking last minute on the accorhotel website. The hotel room was modern and clean. The bathroom is a little small but for the weekend fine. We ordered room service, the entire menu was not available but what we had was good. There is no mini-bar in the room but a small convenient store is located at the lobby. The location is not fantastic but you are close to the metro and RER so rapid access to the centre of Paris.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrenchGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon,Sk
1 review
Reviewed 21 April 2008

We were transfered to this hotel from another in this chain. The staff was great, food was very good. The rooms are smaller than in North America but are very well furnished. The hotel was going through some renovations but it did not disturb our group at night or at any time during our stay. They had security walking the halls at night so you felt safe.

  • Liked — It was on a quiet street and it made my stay enjoyable
  • Disliked — It was a 20 minute walk to public transport.
  • Stayed March 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank cinbunz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Paris La Defense

Property: Mercure Paris La Defense
Address: 18 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Courbevoie
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Paris La Defense 4*
Number of rooms: 507
Official Description (provided by the hotel):
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure

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