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“Rude and Unprofessional Staff”

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Residhome Courbevoie la Defense
Ranked #9 of 16 Hotels in Courbevoie
Reviewed 23 November 2013

The hotel is decent but experience was tarnished by their rude staff. Every single morning of the hotel breakfast, you will be greeted by a rude staff (receptionist of breakfast) that dishes out attitude like she owns the hotel. She has forgotten her place that she is just a worker. Oh and the breakfast spread is boring and small.

Besides that, the hotel rooms are rather clean and spacious. Layout of the room is bad because you will have to watch your steps knocking into every corners between the bed and study table. There is free wifi and a small supermart on the corner.

  • Stayed: November 2013, travelled with family
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1  Thank Yane14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 - 107 of 326 reviews

Reviewed 3 November 2013

Paris accommodation are expensive specially if you have a large family where choices are very limited. If you have family with kids and you are travelling by car, I think this apartment hotel is convenient and suitable for families. Staff are helpful. Accommodation is clean. It is only five minutes to la defense metro station and same distant to a large shopping centre Les Quatre Temps where family can enjoy the rest of a busy day. The mall contain a very good restaurant, We ate at a Vapiano pasta and pizza speciality. Pizza was not as expected, however, pasta is freshly made and we enjoyed it. Metro station is less than 15 minutes to Paris attractions. There are different tickets, we used a carny of ten tickets.

  • Stayed: October 2013, travelled with family
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Thank tawfik_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

Whenever I visit Paris I try to get a hotel in La Defense because it's a modern part of Paris and all hotels I stayed in there were good. This one specifically was above average, it's like a studio flat and very neat with a very nice view of La Defense (if you stay on the top floors, like I did). The courtesy breakfast was fantastic with a great selection of cheese, ham, croissant and drinks.
If are driving they have a secured parking space under the hotel and you pay around 11 euros/day.
The staff were not the friendliest I've seen in Paris, but they were OK.

  • Stayed: January 2013, travelled with family
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Thank Fabio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

I was not expecting such a friendly staff! They help me with every question I had. The rooms were very clean and well equipped, including kitchenette, balcony, and welcome package :). It is also very close to La Defense station, where you can get train or metro, also close to shopping center.

  • Stayed: September 2013
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Thank Turistita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

Residhome near La Defense is an aparthotel (which means you do not get facilities like a normal hotel of cleaning, restaurant etc) where the rooms are spacious and clean.

It is a good place to stay if you are able to get rates of around 100 Euros or less, but be prepared to either have food outside or cook in the small kitchen provided. The breakfast is very average for the price of 13 Euros, have seen better spreads for a lower price.

The place is a little far from metro station compared to other hotels around La Defense and you need to plan accordingly. Also, La Defense metro station is outside Paris area and hence normal one way trip tickets do NOT work.

Be careful of their terms and conditions on the voucher. Even though my voucher had a standard rate of 105 Euros each for 10 nights, I was asked to pay 150 Euros extra on check out as the last two nights were supposed to be fair nights (and hence rate is 180 Euros per night on fair night). Since my voucher did not have any condition like this, I had to argue for 10-15 mins with the staff; finally the matter was resolved.

Overall a good place to stay near La Defense

  • Stayed: September 2013, travelled on business
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Thank Tarun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

This Paris hotel/residence in Courbevoie strikes the perfect balance between savings and quality. For the price in the arrondissements, you would get a tight hotel room with basic amenities. We had a kitchen, large washroom and a small living area which we could tranform into an alternate bed for our daughter. When the cost of a meal for three at a basic restaurant in Paris starts at $100, any opportunity to prepare a meal in your hotel room is a bonus. There is a supermarket right across the road that is open til 9 with reasonably priced purchases and there's a 24 hour store a few blocks over. The Starbucks one block away will serve you a coffee and pastry for about 12 CDN dollars. It's a 10 minute walk to the train and or metro station with a ride into the centre of Paris taking about 10 minutes. We are always warned that in France you can be met with a quiet hostility if you don't speak the language well. This was not the case here. The gentleman who worked overnight at the desk was wonderful to us. He made sure we were happy with our room, gave us helpful directions in the area, and had our taxi ready and waiting 2 minutes early on our day of departure. I wish I remembered his name so i could thank him here and let him know how appreciative we were to him for making our Paris stay so phenomenal. He was a black guy if that helps.

  • Stayed: August 2013, travelled with family
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1  Thank AndrewMitchell44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

An hotel with good conditions, clean, nice area, near a park. 10 minutes walking to the Grand Arch, where is the public transportation station (RER, Metro, etc.).

The room, as a small kitchen, normal bathroom, nice TV (many channels - french). The service was normal.

Comparing with the prices in other rooms in Paris, is very good an affordable.

  • Stayed: August 2013, travelled as a couple
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Thank Hfbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residhome Courbevoie la Defense

Address: 49 avenue de l Arche, 92400 Courbevoie, La Defense, France (Formerly Residhome Parc du Millenaire)
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Courbevoie
Price Range: £67 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residhome Courbevoie la Defense 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Residhome Parc Du Millenaire Hotel Courbevoie

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