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Novotel Paris Creteil Le Lac
Ranked #1 of 6 Hotels in Creteil
Reviewed 28 September 2013

Located on the outskirts of the city.
We went through travel tours. So we were taken by the tour bus. The room size was ok. We had requested for twin bed. One bed was ok but other was a sofa bed which wasn;t a good experience. The room wasn't that clean.
Food was organised through the travel tour company; food was very good.
Hotel service was ok

  • Stayed: May 2013, travelled with friends
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Thank Rajesh59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 7 October 2013

Dear customer,
Thank you for having taken time to give your opinion concerning your stay in our hotel.
All the team of Novotel Paris Créteil le Lac and myself will take into account your remarks, to be able to improve the quality of our services especially our housekeeper
We hope to have the pleasure to welcome you again at Novotel .

Best regards
Georges CHRISTOS
Manager

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85 - 91 of 548 reviews

Reviewed 27 September 2013

We stayed here when we visited Paris with Skills. The hotel was clean and comfortable, we stayed on a bed and breakfast basis, the breakfasts were plentiful no complaints there. The staff at breakfast were helpful. The only downside is no tv channels in your room in English! We ended up watching CSI in French one evening so both educational and entertaining. We would recommend the Novotel and would stay in another Novotel hotel.

  • Stayed: September 2013, travelled as a couple
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Thank Prettylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 7 October 2013

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. For your information , we have the BBC on channel 12.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Best regards
Georges CHRISTOS
Manager

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Reviewed 28 August 2013

Don't think this should be a 4* hotel. Stayed 3 nights. Being vegetarian found that they didn’t have any hot food at breakfast fro vegetarians.The toilet seat was broken.Not enough milk for tea in the room. Only one tea bag in the room.

Stayed: August 2013, travelled with friends
Thank Gurbinder S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 5 September 2013
Google Translation

Cher voyageur,

Je suis sensible à vos remarques concernant le déroulement de votre séjour dans notre hôtel, et je peux vous assurer que celles-ci me seront très utiles ( nous avons réglés le problème des toilettes) pour apporter à notre clientèle les améliorations qui lui permettra de passer un agréable moment au Novotel Paris Créteil le Lac, et ainsi pouvoir continuer à vous compter parmi nos fidèles clients.
Georges CHRISTOS
Directeur

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Reviewed 26 August 2013

We stayed here for two nights after visiting Disneyland Paris.

There were 4 of us, 2 adults 2 kids and they kindly upgraded us to a suite for free so we can have more space. Great service.

Check in was quick and easy, the suite was very comfortable and clean. Breakfast is a little chaotic and is cramed into a small area of a big restaurant...but that was the only downside to this hotel.

The main reason for choosing this hotel was for the pool....and it was great! We were lucky with the weather with hot sun all day...and we had the pool to ourselves.

The hotel is in a quiet residential area, next to a nice park/lake. A 15min walk around the lake took us to a shopping mall with some very nice restaurants (along side the usual McD, Subway etc etc).

The hotel is 2 mins drive from the major motorway network, easy to drive to and has plenty of free and secure parking (the site is gated so you have to buzz to get in). We didn't go into central Paris (been there, done it!) , but those people who complain about the hotel being far away..should do their research! If you want a central Paris hotel, do your homework and be prepared to pay Paris prices! This hotel (booked via booking.com) was a fantastic deal.

We will use this hotel again.

  • Stayed: August 2013, travelled with family
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Thank skybluerob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 27 August 2013

Dear Guest

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. I take into account your remarks regarding the breakfast and we will do our best to improve our service.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Georges CHRISTOS
Manager

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Reviewed 14 August 2013

Great stop for a family holiday. Staf helpful .Easy to get to Paris on a Metro ,just like the London underground. There is a TVM from Base de Loisirs straight to Creteil Universitìe Metro 8. Or another good thing about the location , you can get of Creteil prefecture after Cretèil Université , There is a Mall Créteil Soleil you get about 20 restaurans and shops . Good 10min walk back to the hotel around the lake .Its so beautiful you wont even realise the time factor.

Rooms were very clean .Enjoy

  • Stayed: August 2013
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Thank Riverchiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 21 August 2013

We very much appreciate your positive comments regarding your stay at the Novotel Paris Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

Too many reviews complaining "this isn't Paris" or "long walk" - both true, but both obvious before you even book. For the record, this hotel was one hour, from the door to the Eiffel Tower, by foot (20 mins) and Metro (40) - perfectly acceptable for those who want a room for half the price of a city centre room and are able/willing to walk and use public transport. We paid £127 for two nights for a family of 4 (and the return train fare was 2.50 Euros each, buying a 'carnet' of 10 tickets).

We ate and drank in the restaurant the first evening - a captive market, and a little bit expensive. Interestingly, the same menu as the Novotel at Rouen, but some mark up on the price of some items - market forces I assume. Small and (children report) cold pool, but pleasant atmosphere all the same.

The room itself was excellent - very comfortable, clean and a lake view (even numbers, first floor). It was also blissfully quiet - something you won't get in the middle of the city without paying for it!

One more thing; there are some who have said this is a 'dodgy neighbourhood'. Utter nonsense. All around are university buildings, and next door is a mosque. If you regard students and Muslims as inherently dodgy, then you probably mistrust the French too and should holiday somewhere else. Yes, after dark, some of the local homeless people congregate at the lake. Their lot is difficult enough as it is; they are enjoying the view, not spoiling it.

Room Tip: First floor, even numbers have a lake view, or odd numbers if you want sight of your car (though sec...
See more room tips
  • Stayed: August 2013, travelled with family
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1  Thank IestynH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 21 August 2013

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2013

We stayed here as part of a driving holiday having previously travelled up from the South of France.

The hotel is near to main roads and motorways so is easy to get to by car.There is secure parking in the hotel carpark. The metro station which takes you into central Paris is about 10/15 minute walk along a main road which seemed fine during the daytime. The hotel is also conveniently located for those wishing to travle to Disneyland by car as its right near to the A4. There is not a lot else in the vicinity of the hotel though regarding shops and restaurants.

The room was nicely furnished, clean and comfortable with a good bathroom/shower. The breakfast was very good - all you can eat buffet style including cooked bacon and eggs, cereal, fruit, criossants, muffins, tea,coffee, juice etc. We didn't need to eat again until the evening!

Our son was also impressed by the fact that there was an X-box in the lobby which he was able to play on.

Our only complaint was that the air conditioning was not working in the room which meant it got very hot and stuffy at night, but the hotel refunded us the cost of one nights stay for this when we compalined which we thought was very reasonable compensation.

  • Stayed: August 2013, travelled with family
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Thank Roddy-do
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 21 August 2013
Google Translation

Cher client,
Je tiens à vous remercier d'avoir pris le temps de nous faire part de votre satisfaction lors de vos nombreux séjours dans notre établissement, et je puis vous assurer que toute notre équipe est très sensible à vos remarques positives. J'espère que nous aurons le plaisir de vous accueillir de nouveau très bientôt au Novotel Paris Créteil le Lac.
Georges CHRISTOS
Directeur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Paris Creteil Le Lac

Address: Rue Jean Gabin | Rn 186, 94000 Creteil, France
Region: France > Ile-de-France > Val-de-Marne > Creteil
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Creteil
Price Range: £61 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Creteil Le Lac 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Novotel Paris Creteil Le Lac is a 4 star hotel located alongside Creteil Lake and its sports and recreation park with a direct connection to Paris via Metro line 8. For a business trip or a family holiday, this hotel located between Paris and Disneyland offers 110 rooms, a restaurant, a bar and meeting rooms for your conferences, meetings, cocktail functions or private lunches and dinners. The hotel also features a swimming pool and private outdoor parking free. ... more   less 
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Also Known As:
Novotel Creteil Le Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel

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