We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It will "just" do.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Paris Creteil Le Lac
Ranked #2 of 6 Hotels in Creteil
Reviewed 2 June 2014

Stying here on business for a few days. Trying to find this location was difficult...even for the cabbie. It is away from nearly everything so it will suffice for a few days of business but most likely not for a vacation. The greeting at the front desk was warm with lost of smiling faces and plenty of simple but good information. The rooms are very basic. The carpeting really is in desperate need of an upgrade. It was worn enoough to make it look dirty and made you second guess, shoes or no shoes.
The bed is typical euro travel bed and a little makeshift sitting area. The washrooms could use some updating and in particular the showers. The desk is sufficient and the wifi is reliable and free. So bonus points here! There is a flat screen tv and a mini fridge.
Considering the area and the number of business travellers I was surprised to find no available iron. This is a real let down. Novotel should understand their clientel and recognize this need.
A quick walk around found the restaurant and bar which had pleasant service even in hte middle of the afternoon. The pool is outside and looked clean.
Overall the hotel gets a sufficient rating.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JohnDWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 12 June 2014

We very much appreciate your positive comments regarding your stay at the Novotel Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Concerning the iron we have bought it enough to satisfied our guest , we will be able to satisfy you next time.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (540)
Traveller rating
Traveller type
Time of year
Language

76 - 82 of 540 reviews

Reviewed 25 May 2014

Stayed here on business during May and will not be returning.

Rooms-
The rooms are very basic and could do with an upgrade.
Don't even bother using your 'do not disturb' tag for the outside of your door as the maids will welcome theirselves into your room and make up your room.
The view from some rooms are nice(over the lake).
If you plan on staying here i would recommend asking them if they have group bookings as we had a rugby team plus everyone associated with the team staying, they drank the bar dry and decided to trash the corridors, banging and shouting carried on throughout the night.

Restaurant-
As someone previously said about the French diners getting all the attention in the restaurant, I totally agree.
Don't bother asking for sauces as they will return when your food is cold.

I would not recommend this hotel.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank StagMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 12 June 2014

Dear Guest
Thank you for taking the time to answer our questionnaire.
I have shared your comments with the team. I take into account your remarks regarding the housekeeping service and staff of the restaurant and we will do our best to improve our service. I am sorry about the behavior of the rugby team which has making noise for other guests.
We look forward to welcoming you again at Novotel.
Georges CHRISTOS
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

As others have said this is a fairly standard Novotel which doesn't seem to have kept up with upgrading in other parts of the group - eg the shower with its plastic curtain is way below the standard of most Ibises we have been in this year.
However the location is good - both being close to the Paris motorways and the setting next to the lake is attractive. We had the demi-pension rate for an overnight stop which was good value, though the choice available at dinner was limited . Breakfast was fine - standard for this level of hotel.
Overall an OK hotel of its type, and fine for a stopover if one wants a stop on the direct routes through Paris.
One minor point - as the manager has replied to an earlier comment, the BBC is shown as channel 12 in the list - however, unlike the other 26 channels, it still doesn't work.

Room Tip: Rooms overlooking the lake are better than those overlooking the car park!
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chau98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 10 December 2013

Dear Customer
We very much appreciate your comments about rooms and bathrooms regarding your stay at the Novotel Paris Créteil Le Lac.

I have shared your comments with the Technical to check the point about the BBC channel



We look forward to welcoming you again at Novotel.
Georges CHRISTOS
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

I have been 2 times at this hotel, it has a clean rooms and bathrooms, good connection WiFi.
There is quite poor offer for breakfast at average level, I do not recommend to anybody a scrambled eggs which seems to be made from powder and I really did not like it.

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 13 November 2013

Dear Customer
We very much appreciate your comments about rooms and bathrooms regarding your stay at the Novotel Paris Créteil Le Lac.

I have shared your comments with the Restaurant and Kitchen team and I can assure you that the scrambled eggs are not made with any powder.

We look forward to welcoming you again at Novotel.
Georges CHRISTOS
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

This Hotel is now classed as a 4* establishment. It is nothing of the sort.
Location excellent, beautiful Lake next to it, but the rooms border on acceptable to dirty. NOT 4* at all in my opinion (here for 5 days on business).

Staff are wonderful (if somewhat embarassed by the lodgings), food in the Restaurant (you need to ask for Chef´s Specials each day because you will not be offered it otherwise), average except for Chef´s Specials which are quite stunning.

Service in the restaurant is excellent until a small group of French arrive, then they get all of the Waiting Staff attention and you are left there wondering if you will be offered a dessert!! The French do not even give a 5% tip, whilst us foreigners Tip in accordance with Service. They got nothing from me except praise for the Chef.

I will not be staying here again, and quite frankly, with so many other 4* hotels available, at the same price, I cannot honestly recommend this hotel

Room Tip: Do not bother at all with this hotel. I have no idea how it got its 4* status, but if you are travel...
See more room tips
  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank keithisco p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 25 October 2013

Dear customer,
Thank you for having taken time to give your opinion concerning your stay in our hotel.
All the team of Novotel Créteil le Lac and myself will take into account your remarks, to be able to improve the quality of our services.
I have shared your comments with the staff and our chief, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
We hope to have the pleasure to welcome you again at Novotel
Georges CHRISTOS
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

I stayed 2 nights at Novotel Paris Creteil in late August and felt very satisfied with my stay. It's clean, safe and with all the facilities you'll expect from a Novotel. The restaurant is surprisingly good. But as a lot people mentioned, it's quite a long walk to the nearby subway station and it's near the end of the line. So you've to be very organised to maximise your time out. The facility is a little bit dated but everything's in a good working condition.

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Homer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 7 October 2013

We very much appreciate your positive comments regarding your stay at the Novotel Paris Créteil Le Lac.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Best regards
Georges CHRISTOS
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

We stopped here overnight on the drive home to the ferry. Very adequate for our needs. The lake is very pleasant and make the location, also very close to the A86 a good one. We enjoyed the food especially.

But, we had booked an inclusive package (room, meal and breakfast) but the hotel failed to tell us that there was a limit on the cost of our meal resulting in an embarrassing discussion as we left when they tried to charge us for something which we strongly believed we had already paid for. In the end they relented - but it should not have happened.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WTT1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this reviewResponded 7 October 2013

We very much appreciate your positive comments regarding your stay at the Novotel Paris Créteil Le Lac.

I have shared your comments with the restaurant team for not repeat the error with the cost of dinner prepaid.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Georges CHRISTOS
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Creteil
0.5 mi away
Ibis Creteil
Ibis Creteil
#1 of 6 in Creteil
203 reviews
0.6 mi away
Campanile Creteil Centre
4.8 mi away
Novotel Paris Orly Rungis
Show Prices
Show Prices
Show Prices
3.7 mi away
Novotel Paris Sud Porte de Charenton
Novotel Paris Sud Porte de Chare...
#1 of 3 in Charenton-le-Pont
723 reviews
4.8 mi away
Best Western Plus Paris Orly Airport
5.8 mi away
Novotel Marne La Vallee Noisy
Novotel Marne La Vallee Noisy
#3 of 6 in Noisy-le-Grand
519 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Paris Creteil Le Lac? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Paris Creteil Le Lac

Address: Rue Jean Gabin | Rn 186, 94000 Creteil, France
Region: France > Ile-de-France > Val-de-Marne > Creteil
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Creteil
Price Range: £62 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Creteil Le Lac 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Novotel Paris Creteil Le Lac is a 4 star hotel located alongside Creteil Lake and its sports and recreation park with a direct connection to Paris via Metro line 8. For a business trip or a family holiday, this hotel located between Paris and Disneyland offers 110 rooms, a restaurant, a bar and meeting rooms for your conferences, meetings, cocktail functions or private lunches and dinners. The hotel also features a swimming pool and private outdoor parking free. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Odigeo, Booking.com, Travel Republic (UK), ACCOR, TripOnline SA, Hotels.com, Expedia, Ebookers, Cancelon, HotelsClick, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Novotel Paris Creteil Le Lac reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Creteil Le Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing