It was our first trip to France, so when we saw the size of our hotel room, my claustrophobia was heightened. I come from Singapore where the rooms are reasonably big, so it was a culture shock for me. We were checked in by flora who was so patient and helpful. The first room she have us was tiny. I couldn't stay there with my husband and 2.5 yr old. When I told her my situation about small spaces, she was quick to offer another room in the basement which was slightly bigger and led to the breakfast area. That room was meant for handicapped guest I guess because the toilet was huge with handles everywhere to hold on to. We LOVED it. The simple act of agreeing to give us a bigger room resulted in us thoroughly enjoying out Parisian escapade. The surrounding areas are great too. Oliver's Diner down the road from macdonalds and the boulangerie were our fave stops. Also there is an excellent panini place and a carrefour nearby. The metro is 4 mins away. Overall I loved where we stayed and best western provided good service recovery. Well done flora and best western.
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