Those that have read my reviews will know that in the main I am positive about the establishments I frequent and my criticism are limited to those that would be of some benefit to fellow travellers/diners. There is one simple piece of advice I have for this hotel however….. avoid it.
Firstly, it’s not actually in Paris, it’s on the outside of the Périphérique which puts it outside (a bit like saying Enfield is in London).
On arrival you wonder if the area has recently been subjected to a bit of overnight bombing as in what is labelled the most romantic city in the world, this part is clearly twinned with Helmund Province with very shabby surroundings, heavily graffiti walls, right next to the Périphérique (noisy) and a storage yard for the local council. The hotel was listed as 3 Star but in my view two of them must have been broken.
I visited this hotel with a group of friends a part of a tour organised by Rayburn Tours who did nothing to advise that this was the situation in advance.
The reception was a bit frosty on arrival, as though we were an inconvenience to their evening. But then my biggest disappointment, the room was so small you couldn't leave anything on the floor for fear of tripping and with two adult males sharing this was very uncomfortable. The beds were standard prison issue and short (I'm only 5ft 7") and my feet were over the end. Plain white linen over a thin duvet and one small very soft pillow. The room had a TV mounted to the ceiling above the wardrobe as there was no where else to put it (No UK channels). A very small "open" wardrobe with insufficient storage for the two adults for four days. Tea & coffee making facilities comprising a small kettle and plastic cups/stirrers. A small narrow sideboard/desk on which the tea/coffee items sat which was unusable because there was no chair, nor anywhere to put a chair to be able to sit here. The bathroom being almost the same size as the room was better except to say that the shower head could not be moved resulting in a soaking room when switched on.
Service was at best poor, on asking for an additional pillow shortly after arrival I was informed housekeeping was not on duty (not sure that it required the technical expertise of a housekeeper to retrieve an additional pillow), that the hotel was full and they didn’t think there would be any spare pillows, this was all accompanied with an indignant look that would have suggested I had stolen something. I did eventually get an additional pillow but it took almost 24 hours for it to be delivered to my room.
Despite the hotel being full (a hoteliers greatest wish, you would have thought) there were not enough staff. The bar was very rarely manned (big mistake with a big group of beer drinking male band members!) and you could see from the expression on his face that the receptionist did not think that serving at the bar was his job even though there were 30 - 40 guests wanting a drink.
On the one occasion that the bar was manned there was no till at the bar meaning the bar man had to run off to reception to get change for every customer!
Then there was the restaurant which on arrival was closed for two nights (remember what I said, the hotel was FULL eh!) and then dictated half hour breakfast time slots because they couldn’t cope in the mornings. This ruined two days because breakfast was at a time not suited to our travel plans.
Never used the restaurant for lunch or dinner but breakfast was passable, not a huge selection but enough to get by (nothing hot).
In summary this was a waste of money and I wish we had stayed elsewhere. I read in a few reviews that this is a budget hotel and that Paris is expensive. As a chain of hotels I would expect a much better standard that this, if Premier Inn can do it in the UK (Including Central London - See my review of Premier Inn Tower Bridge) I don't see why it can’t be done in France.
This chain (Kyriad) in their brochure / website show lovely photographs and scenic establishment but fail to deliver in almost every respect.
Only way to change this…. Vote with your feet and wallet, go elsewhere!
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- Also Known As:
- Kyriad Porte d`Ivry Paris Hotel Ivry-Sur-Seine