I was in Paris approximately 2 weeks ago. Originally, I made a reservation in the Mercure La Défense Arche through their web site, gave my credit card.
Next step is I cancelled and system gave me a cancellation code. Then,my project manager had made a reservation through AMEX for me.
I stayed in the Mercure within those days and paid my room charge and return to Turkey. Then I realized, when I paid my stay hotel charge the previous reservation amount to my credit card. I sent a email and the hotel does not want to refund her for the cancellation, which is ridiculous. They are having my pay twice. I did stay there the same nights and I paid for it. I sent a second mail and they even relied which is not a polite way.
- Official Description (provided by the hotel):
- The Mercure Paris La Defense Grande Arche hotel is located in the heart of the La Defense business district (3min by RER A). We are at 50m from Nanterre Prefecture RER A. We are at 10min from Champs Elysees and 15min from Opera and city center. Our hotel complex is perfect for every stay with standard and privilege rooms, studio and appartement for short or long stay. The Mercure Paris La Defense Grande Arche hotel has a bar, a restaurant with terrace and a fitness center. Our 11 modular meeting rooms are the perfect working environment for your meeting in La Defense. Free WIFI. Private paying car park. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Paris La Defense Parc Hotel Nanterre
- Mercure Hotel Nanterre
- Accor Hotel Nanterre