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“Adequate”

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Holiday Inn Paris Marne La Vallee
Ranked #1 of 6 Hotels in Noisy-le-Grand
Certificate of Excellence
Johannesburg, South Africa
Level 5 Contributor
75 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Adequate”
Reviewed 23 December 2013 via mobile

Spent One night here when we arrived in Paris. The area around hotel is busy as the train station is across the road and there is a shopping centre around the corner. The foyer is large and welcoming ,but hotel was not so busy as it is not peak season. The room was adequate,basic but they did have a choice of different pillows. My husband wanted an extra blanket and he tried contacting reception but the phone was never answered. I tried contacting reception the next morning for extra towels but phone was not answered. Regarding towels I think HI need to supply bigger towels. The towels are tiny and just about big enough to cover a kids body.

Stayed December 2013, travelled with family
Helpful?
Thank Safiya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PATRICIA A, Responsable commercial at Holiday Inn Paris Marne La Vallee, responded to this review, 31 December 2013
Dear Guest,

Thank you for taking time to send us your feedback regarding your last stay in our hotel.

The situation you experienced in your comment does not reflect at all the standard of service we usually offer to our guests.
We apologize for any inconvenience this situation may have caused you.
Be sure that your opinion is very important to us and that we are working anyway to avoid in the future this kind of dysfunction.

We do hope to welcome you again in our hotel.
Kind Regards

Patricia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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548 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Beirut, Lebanon
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 December 2013 via mobile

We spent 6 comfortable nights at Holiday inn, very clean and spacious rooms compared to other 3 stars Hotel in paris.
Very close to Arcade mall, which include carrefour and has an access to Noisy Le grand metro station.
If you are planing to visit Disneyland, it's about 20min away by metro.


Stayed December 2013
Helpful?
2 Thank Rami C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PATRICIA A, Director of Sales at Holiday Inn Paris Marne La Vallee, responded to this review, 16 December 2013
Dear Guest,

Thank you for staying with us and providing us with your valuable feedback. It is nice to know you enjoyed the location of the hotel. It is true that we are just between Paris and Disneyland. Therefore, it is very easy to visit both locations from our place.

We are glad you also enjoyed our facilities.
It is always hugely motivating to receive commendable feedback from valued guests like you.

I sincerely hope that the next time you are in the area, we get the chance to host you again!

Kind Regards

Patricia ALPAT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lardy-ardy
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

Clean tidy hotel staff friendly and helpful . Although when ordering at bar did have ask at desk for service but other times went above and beyond, spent two nights with husband and son (5) and daughter(1) used as base to get into Disney was a twenty minute train ride 7stops €23.50return so no worse than some Disney hotels Also bus stop really close if preferred. We got taxi from cdg €60 one way there is a service presitge taxis this does round trip €120 but we could get book so worth booking prior! Big saver book disneyland tickets prior off fnactickets.com is in French but if like me understand little computer translates got 3 (as under 3 free) of us in 1 day 2 Parks for €117 =£94 offer only on till February works out cheaper than buying on gate as €71 for adult and can't remember child's price .

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lardy-ardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level 5 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 November 2013

Very spacious and quiet hotel. Service was good, they changed our bedding and towels every day. The room was huge, very comfortable, water always very hot, everything clean. Sleeping quality very good, we had choices of pillows from hard to soft, very lovely. This hotel is situated outside from Paris, but right opposite is a RER station, 1 hour 30 minutes you will need to arrive to the airport with the RER. The restaurant don't serve very good quality food, we where not satisfied there, but overall it was a lovely experience. Also there is a large shopping mall right next door with whatever you wish, but shuts early.

Room Tip: I staid on the first floor and was very satisfied.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaterinaMajor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PATRICIA A, Responsable commercial at Holiday Inn Paris Marne La Vallee, responded to this review, 28 November 2013
Dear Guest,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer.
Our Chef is aiming to propose a creative cuisine and only works with seasonal and fresh products.

We are committed to guest satisfaction and appreciate your comments.
We do hope to welcome you again!

Kind Regards

Patricia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 November 2013 via mobile

I got this hotel on a package with American Airlines and it could not be better! RER station across the street, great shopping mall around the corner, excellent beds, one of the best hot breakfasts I have ever had and the service is outstanding! All clerks speak good English and especially a lady called Maeva gave us extraordinary service! You can get the RER to Paris and then the metro (line 6 at Charles de Gaulle - Etoile) and you are at the Eiffel Tower in about 40 minutes. Very quiet and clean! Highly recommend! Great cost-benefit!

Stayed November 2013, travelled with family
Helpful?
Thank Fausto P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PATRICIA A, Responsable commercial at Holiday Inn Paris Marne La Vallee, responded to this review, 28 November 2013
Dear Guest,

Thank you for staying with us and providing us with your valuable feedback. It is nice to know you enjoyed both the location of the hotel and the different amenities. It is true that the direct train from the hotel to Paris and Disneyland is very easy and convenient.
We are glad you also enjoyed our breakfast; our Chef prepares different cakes or hot dishes several times a week.
It is always hugely motivating to receive commendable feedback from valued guests like you.
I sincerely hope that the next time you are in the area, we get the chance to host you again!

Kind Regards
Patricia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
256 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 November 2013

I've been there 3 times.The hotel is good. Rooms are clean and well furnished. On the bed you'll find 2 pillows: soft and firm, which is a very good thing. The bed is confortable. The breakfast buffet is also good but it could be more complete. The weak point is the check out: it takes always too long.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hectortravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PATRICIA A, Responsable commercial at Holiday Inn Paris Marne La Vallee, responded to this review, 5 November 2013
Dear Guest,

Thank you for staying with us and providing us with your valuable feedback. It is nice to know you enjoyed both the hotel and the different amenities.
Be sure that your opinion is very important to us and that we are working to improve the service offered to our guests, especially at the reception.

It is always hugely motivating to receive commendable feedback from valued guests like you.
I sincerely hope that the next time you are in the area, we get the chance to host you again!

Kind Regards

Patricia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

Hotel is located in zone 4 from where you have to take RER train to get to the central Paris. There are no buses that will take you to centre as they all go towards zone 5. Hotel is very nice. The bar, restaurant, breakfast area and rooms are all good. The staff is ok.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aq8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PATRICIA A, Responsable commercial at Holiday Inn Paris Marne La Vallee, responded to this review, 21 October 2013
Dear Guest,

Thank you for staying with us and providing us with your valuable feedback. It is nice to know you enjoyed both the location of the hotel and the different amenities. It is true that the direct train to Paris and Disneyland is easier than busses, even if the bus station is right across the street.

It is always hugely motivating to receive commendable feedback from valued guests like you.
I sincerely hope that the next time you are in the area, we get the chance to host you again!

Kind Regards

Patricia Alpat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Paris Marne La Vallee

Property: Holiday Inn Paris Marne La Vallee
Address: 2 Boulevard du Levant | Mont d'Est, 93167 Noisy-le-Grand, France
Phone Number:
Region: France > Ile-de-France > Seine-Saint-Denis > Noisy-le-Grand
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Noisy-le-Grand
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Paris Marne La Vallee 4*
Number of rooms: 192
Official Description (provided by the hotel):
The Holiday Inn Marne la Vallée is very well situated, between Paris and Marne la Vallée Chessy (Disneyland), at two minutes from the RER A train. It is also located by a huge commercial center.The hotel has 192 renovated rooms with a mini bar free of charge, TV, free WIFI access.You can enjoy the restaurant and the bar with music entertainment nearly every night or you can have a rest in our patio.Our clients have also access to our fitness room. ... more   less 
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Also Known As:
Mercure Noisy Le Grand Marne La Vallee Hotel Noisy-Le-Grand

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