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“Horrible Experience”

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Canal Suites (Suite Home)
Ranked #4 of 6 Hotels in Pantin
Dubai, United Arab Emirates
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Horrible Experience”
Reviewed 2 July 2012

Beds are uncomfortable
Sofa beds which they provide are creaky & dusty
Carpets are stained.
Airconditioning was not working through out our stay so we checked out and went to a better hotel.They shut off the aircon from the lobby and the AHU(airhandlingunits) in the room are disabled.
Reception and lobby is one man show,Phone calls were not attended on time.
Poor breakfast
This place is complete waste of time and money ,u can find better rooms in Ibis or other budget hotels for the same price

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Anilkumar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

Traveller rating
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    33
    18
    13
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21
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 June 2012

Overpriced for a 3* why are paris hotels so expensive? We have paid less for a top end 4* London hotel.

That aside stayed in this hotel in June 2012 and it is a lovely clean hotel with very clean rooms, comfortable beds, clean linen (oh what joy) and our rooms had a kitchenette as an additional bonus. There are good sturdy locks on the doors plus an internal room door a nice safety feature.

The area seemed a bit deserted, we got there at night and is a bit of a walk from the station. However it's a developing area with quite a lot of building works ongoing. Its just outside the city limits and just 5 stops from Gare Du Nord.

The staff are very accommodating and speak english. I would say avoid the continental breakfast @ 12 euros its pretty steep. Shops are close by for fresh bread, pastries and the hotel provide free tea and coffee in your room.

We would definiately use this one again.

Room Tip: Do ask for a room facing the street to avoid the builders who start their machines/cranes etc at 070...
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chocolateblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 December 2011

This was a good hotel for a few night's stay. Free internet, friendly service, the room was quite fresh and the bathroom was clean and tidy. Free wifi is always a plus, the breakfast was good and we had dinner one night in the restaurant which was very good - the staff did a great job of rushing our big group through as we had to have dinner before our Eiffel Tower reservation. The hotel is only a short walk from the metro and takes about 15 minutes max and is a very good metro system. The location isn't central but quite pleasant.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Benjamin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 October 2011

I was on a business trip and stayed in this hotel for 14 days.

Good:
Spacious rooms
Clean kitchenette with microwave, induction cooktop, fridge, utensils and basic amenities
Metro station Hoche is 5 mins walking distance
Clean bathroom
Breakfast served is good
Staff at the hotel is good and courteous
Wifi connectivity available in the hotel( not sure if it works!! I did not try)

Bad:
No room service
Housekeeping does not clean the kitchenette
Since construction is going on for Trams, its difficult to walk all the way to the hotel.
The breakfast served is good but same breakfast for 14 days is not a great idea !!!
Laundry service was not available as their machine wasnt working.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PDMMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 August 2011

Ok, the bathroom needs renovation. But the foldable sofa/bed is an excellent bed. The rooms are clean an spacy. Staff at the desk and both in the breakfastroom is friendly. The bar was without milk and we asked the waitress for new milk, she filled up the can and came to our table to tell us that the milk was refilled. The breakfast buffet has enough variaty to have a long and tasteful breakfast. The location is not excellent, the enviroment feels a bit awkward but afterall we got back to the hotel safely three nights in a row :-)

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deflam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lisbon, portugal
Level 4 Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 July 2011

Suite Home is an excellent option if you're visiting Paris with your family or are planning a long stay.
The room is quite spacious (don't forget you're in Paris) and has a kitchenette where you can easily prepare a meal.
It's close to the metro and walking distance to the park La Villette.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cmcs13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 June 2011

First trip to Paris for myself and my 15yr old daughter so I dont have any other Paris hotel to compare it with, however I did read lots of reviews on other hotels as I was planning the trip. As I read I often wondered about the people giving the reviews and their expectations. I would say we are average working class, cannot afford luxury but wanted to avoid anything very low budget. This hotel was just that, light and airy, nice and clean, we had a 2 person studio, it was small but not tiny, the sofa beds were ready made up and clean, behind 2 louvre doors that at first glance I took to be the wardrobe was a fridge,hob,microwave,sink and all the utensils that went with them,to the side was the kettle and a couple of tea-bags,coffee satchets etc that were replenished daily as were the bathroom towels. The bathroom with toilet,bath and shower was a decent size also very clean complete with a hairdryer, nice big mirror and some little complementry soaps etc. The room had a TV and I think a CD player but we didnt need them, a bit of hanging space and shelving for clothes, this room had everything we needed and was very pleasent.
Breakfast was in with my price and was served from 06.30 till 10.00. It was buffet type and as far as I am aware they never ran out of anything, cereals,scrambled egg,sausages,croissants and bread and jams etc, coffee, teas and fruit juices. Everything I tried was nice and I have no complaints with this either.
There was lifts to all floors, the reception area had comfy seats and a couple of vending machines and a PC for guests to use for free and also free wi-fi.
The few other guests we spoke to-English,Dutch and Greek all seemed perfectly happy with this hotel also.
I paid approx £156 for 3nights for our room inc.breakfast and I'd say it was well worth that.
Hoche metro stop is 5 mins walk from the hotel but hasnt much other than cafes a few shops and a street market on a sunday morning. Once you get your head around it the metro system is great-gets you everywhere and unless you're a family with a lot of kids isnt that expensive-1 journey = 1 euro 70. even if you have to change trains, the metro staff are really helpfull too. I would definately go here again.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Lynnilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canal Suites (Suite Home)

Property: Canal Suites (Suite Home)
Address: 30 Route des Petits Ponts | Paris, 75019 Pantin, France (Formerly Suite Home Paris 19eme)
Region: France > Ile-de-France > Seine-Saint-Denis > Pantin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Pantin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Canal Suites (Suite Home) 3*
Number of rooms: 139
Official Description (provided by the hotel):
Comfortable rooms, fully air conditionned, just next to the PHILHARMONIC of PARIS, the ZENITH de PARIS, easy access to the center of Paris with the metro or TRAM. ... more   less 
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Also Known As:
Suite Home Paris 19eme Hotel Pantin

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