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“Great hotel apart from the beds !”

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Canal Suites (Suite Home)
Ranked #3 of 6 Hotels in Pantin
Reviewed 13 February 2014 via mobile

I work away from home a lot and stay in a lot off hotels mainly in the uk ,this is the first hotel I've stayed in in France
I found this a great hotel in every way appart from the beds "sofa beds" in every room not very good for two people sharing , maybe two single beds would be better .

  • Stayed: February 2014
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Thank Superjeff1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SH_ParisPantin, Directeur général at Canal Suites (Suite Home), responded to this reviewResponded 17 February 2014

Dera Sir,
Thank you so much for your comments about our property. We are happy that you ha d a pleasant stay in general. As for the beds quality, your comments will be a good reason to discuss with the investors concerning the future and investments to be done in this area. We will be very happy to see you agin in one of our SUITE-HOME Residences all over France.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16 - 22 of 156 reviews

Reviewed 2 February 2014

The room they gave us here was on the 9th floor and had a killer view of NE Paris. While not exactly spacious, both the bedroom and its ensuite bathroom were adequate in size and comfortably furnished. We were promised free wifi in the room; it was erratic and our complaints to management brought us only the option to wait in line to use the computer in the lobby. (We tried to connect there with our laptop, but were no more successful than in the room.) While we appreciated having breakfast included, the coffee was from one of those multi-purpose machines that has lots of options but does nothing well. The scrambled eggs were obviously from a dry mix, somehow watery and tough at the same time.

The reasonable price of this hotel has a definite trade-off: Unless you have business close by, nothing you want to see or do is within walking distance. It is also in a rather seedy neighborhood, where I did not feel safe walking alone after dark. We chose the hotel because a group we were meeting had booked it. Weighing the positives and the negatives, we hope not to have to make that choice again!

  • Stayed: October 2013, travelled with friends
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Thank patandmaryjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SH_ParisPantin, Directeur général at Canal Suites (Suite Home), responded to this reviewResponded 5 February 2014

Dear Sirs,
Thank you so much for having taken your time to give us your feedback after having stayed with us. Your comments will help us improve everything we can in order for our guests to feel better and better in our property.
Should you be back to Paris, we invite you to to inform us about your next stay at SUITE-HOME Paris Porte de Pantin, we would be so happy to welcome you in person.
In any case we invote you to use all our SUITE-HOME properties all over France.

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Reviewed 3 January 2014 via mobile

My partner and I stayed here over New Year's Eve and we couldn't really fault it. We were on a budget and wanted to save most of our money for New Year's Eve itself so the kitchen area with a hob, microwave, fridge and toaster was absolutely perfect for us, equipped with all the cutlery and kitchen equipment necessary. The bed, although a sofa bed, was very big and perfectly adequate for comfort. The room was very clean and had all the facilities needed for a few nights stay. Great location, literally a 5 minute walk to Hoche metro station. Overall I would say if you are looking for affordable comfort, suite homes is the place for you.

Stayed: December 2013, travelled as a couple
1  Thank Davina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SH_ParisPantin, Directeur général at Canal Suites (Suite Home), responded to this reviewResponded 6 January 2014

Thank yoyu very much for the comments left on the site. We are pleased to read you have enjoyed your stay with us, this encourages us to do our best in order to satisfy our guests.
We shall be very happy to welcome you again in 1 of our SUITE-HOME properties all over France.
Please take into consideration that we will be exposing in London for the next FRANCE SHOW 17-19 January 2014.
Looking forward to see you again in Paris, we wish you a very happy new year for 2014.

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Reviewed 10 December 2013

Stayed 2 nights to visit Xmas markets. Brilliant accommodation. Spotlessly clean. Well designed rooms with kettle,toaster, fridge with freezer compartment, one ring hob, microwave, all the dishes and crockery you would need, tv and dvd/CD player, bath with shower over, toiletries, maid service daily and fresh towels. Plenty storage. Free WiFi. Others have mentioned the 'sofa bed' instead of a real bed but I have to say it was extremely comfortable. Underground car park only €10 per day! Amazing value and just a 5 minute walk from Hoche Metro

  • Stayed: December 2013, travelled as a couple
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Thank Mags6365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Arrived by Eurostar and used the metrostop Hoche,which i found nearest to the aparts block.There is a sports ground/astro turf pitches on the left over the dualcarrigeway as you walk up the road.Unfortunately the trams from the Hoche end don't seem to stop nearby but my French is not good and who knows maybe i could have got the tram all the way from gare du nord? I stayed on the top floor<i believe>9th Room 903.Was worried about comfort of beds<lots of people mentioning sofabeds>but this was a king size or double real bed.Brilliant.Lots of channels on tv,mostly french and bbc news24.Views of the periferique and maybe other things given binochulars.Happy!

  • Stayed: October 2013, travelled solo
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Thank s c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SH_ParisPantin, Directeur général at Canal Suites (Suite Home), responded to this reviewResponded 29 October 2013

Dear Guests,

Thank you very much for your comments. I am happy to read you have enjoyed your stay with at the SUITE-HOME Paris Porte de Pantin. Comments like yours encourage us to keep doing everything we can in order to give our guests the best experience they expect with us.
We invite you to discover other SUITE-HOME résidences all over France.

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Reviewed 4 October 2013

We booked this hotel on Travelrepublic.ie for less then half the price it was on other hotel search websites plus breakfast was included and it was room only on all the others.
The hotel is clean, the room was 'compact' but adequate, the double bed is a sofa pull out with extra double mattress on top so just like a 'real bed' and comfy too. Breakfast had good choice's and plentyfull There's a fridge and microwave and one ring cooker in the room and with a supermarket/shopping center at the Pantin metro stop it can make a stay in this very expensive city a little easier on the pocket.. Staff are very helpful and courteous, Metro and RER with 5-10 mins walk (in different directions). I would stay here again.

  • Stayed: September 2013, travelled as a couple
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Thank angelman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SH_ParisPantin, Directeur général at Canal Suites (Suite Home), responded to this reviewResponded 30 October 2013

Dear Sirs,
Thank you very much for your comments. They keep encouraging us to do the best we can in order to give our guests the best feeling.
We shall be very happy to see you back in Paris or in our other SUITE-HOME all over France.

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Reviewed 30 September 2013

The desk staff were quite friendly, efficient and spoke english. We had a good meal (10% discount - great!) in their restaurant. The hotel was clean and comfortable but, unfortunately we booked at the last minute and were stuck with a twin bed room which was just a fold-out couch with little space between the end of the bed and a shelf-unit. The area was OK. Not too far from the metro. Plenty of activity in the main street 5 mins walk from the hotel including a fresh produce/clothing market on Friday.

  • Stayed: September 2013, travelled as a couple
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Thank AndrewB_and_SueF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canal Suites (Suite Home)

Address: 30 Route des Petits Ponts | Paris, 75019 Pantin, France (Formerly Suite Home Paris 19eme)
Region: France > Ile-de-France > Seine-Saint-Denis > Pantin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Pantin
Price Range: £52 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canal Suites (Suite Home) 3*
Number of rooms: 139
Official Description (provided by the hotel):
Comfortable rooms, fully air conditionned, just next to the PHILHARMONIC of PARIS, the ZENITH de PARIS, easy access to the center of Paris with the metro or TRAM. ... more   less 
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Also Known As:
Suite Home Paris 19eme Hotel Pantin

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