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“Wouldn't stay again”

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Residhome Roissy Village
Southampton
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Wouldn't stay again”
2 of 5 bubbles Reviewed 10 December 2013

We stayed here for 12 days whilst working at the 'Parc de Expostion'. The room was lovely, clean and modern however that was as good as it got.

The staff were all clueless apart from Irish Alan (who was a delight). They had no idea where was nice to eat within the small town, or the shop opening hours, or where the nearest petrol station was.

We had to constantly ask for more toilet roll and towels as the bathroom shower door was missing it's seal and flooding the bathroom every time someone had a shower. The telephone didn't work, and the wifi had a maximum of 3 devices which is useless when an apartment sleeps four people!

The parking was a nightmare and seriously lacked space. To the point where we were parking at the 'Gendarmerie' down the road.

I would only stay here again for the connivence of the location.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SouthamptonMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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247 reviews from our community

Traveller rating
    43
    94
    58
    25
    27
See reviews for
109
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42
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
london
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 bubbles Reviewed 3 December 2013

Don't tell me this is a good hotel because it sure isn't.
It's like staying in jerry built complex where nothing works.
The bar, supposedly open until midnight, never even opened and the restaurant was closed due to lack of staff
The wifi did not work and neither did the telephone
Also the were 32 steps to the room and no lift.
I really do travel around and give fair reviews but is place is a total joke.

Room Tip: Stay somewhere else
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank maranelloLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Country Victoria, Australia
Level Contributor
280 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

Our party of 2 couples booked a two night stay; two preferred to be close to the airport for a morning flight the next day, and the remaining couple had a flight leaving at midnight the same day.
Our ground floor spacious apartment catered for 4 adults and sleeping arrangements comprised 1 separate double bedroom with ensuite bathroom, and a comfortable pullout settee bed in the sitting room. Both the sitting area and the bedroom had flat screen TV ( expect French only channels, accommodation in France usually does not have English speaking channels).
The kitchen sitting area was open plan design divided by a kitchen facing dividing shelving unit which would be handy storage for self catering provisions for longer stay.
Kitchen amenities comprised a large under bench fridge, 2 ring stove top, sink, and microwave, all clean and in good order, with crockery, cutlery and utensils for food preparation.
The bathroom was a comfortable size, shower over bath arrangement, spacious under vanity cabinet.
The interior of the apartment was clean, although when the shutters were opened, the outside shutters and windows needed cleaning.
Reception staff were friendly and patient with our queries. An informative large Office de Tourisme coloured map of Roissy village, and CDG services was provided also.
The writer recommends logging on to a mapping website such as Bing to enter the address of this hotel and download and print a map showing its location to carry with you. ( It is usually a good idea to have some idea of the location of any accommodation in which you plan to stay when travelling anyway.)
In October 2013 a spacious new Shopping Mall and commercial centre, Centre Commercial Aeroville, opened a little to the East of Roissy village; we did not have time to visit, however French reviewers on Tripadvisor have enjoyed their visit to the mall. The hotel shuttle bus to CDG should be pre-booked; the helpful staff dropped us off at Roissypole, and in the terminal indicated the direction to take for the CDGVAL light rail connection to Terminal 2 with its numerous halls (2A to 2G)
Roissypole is the name the central airport area of Paris Charles de Gaulle Airport,(CDG), a complex of airport hotels, offices, train and bus stations. Roissypole is easily reached by the CDGVAL a free, quiet, light rail, airport shuttle. Roissypole is also a stop for the off-airport hotel shuttle buses.
The train station in this complex Aerogare1 serves RER Line B trains which go the centre of Paris. An SNCF Intercity TGV train cannot be boarded here. For intercity trains use the DCGVAL to go to Aerogare2

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hitchiker_bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 29 October 2013

My wife and I stayed here recently. They get a lot of things right, but they miss some important details. The Pros: the airport shuttle. It is reliable to and from the airport, and it saves you a lot of money on taxis. Rooms are clean and have useful amenities like a microwave and a little fridge if you need it. The check in lady was nice.

Cons: The shower doesn't work right. The nozzle is on a pole (apparently the European way of doing it, saw that at the other hotels as well) and it slides up or down as you need it to. The shower head is removable so you can, say, do a better job of rinsing shampoo from your hair. The thing is, the shower head would not stay up on the pole. It kept sliding down to tub level, making it nearly impossible to use. The couple traveling with us had the same problem in their room. We solved it by sticking a band aid on the pole to keep the nozzle from sliding past that point, and then wound a water bottle in the attached hose to prevent the nozzle from flopping over and spraying the wall. We left the band aid in place, maybe they'll get a clue and fix it.

Also, they supply a coffee maker, but they don't supply coffee. Maybe that's the way they do it in Europe, but I don't know many people who travel with a supply of coffee. If your morning cup is drop-dead critical to you, plan on bringing some.

Finally, we used the shuttle to get back to the airport so we could take the train into town to see the Eiffel Tower (beautiful). The shuttle driver said he would pick us up where he dropped us off. When we got back we called the hotel, and the guy that answered said we HAD to go to the airport for pickup instead of the train station. We went outside and a supervisor guy wrangling taxis called the hotel and confirmed a shuttle was coming, we just needed to wait a little bit. After 15-20 mins more we called the hotel again, and the same guy told us we HAD to go to the airport, it wouldn't come to the train station. It was late by this time, 10pm or so, so we just got a taxi. As we were pulling out of the train terminal we passed the hotel shuttle coming in. So the moron at the front desk cost us 20 euros.

One other warning. The rooms we had were on the "second" floor. But they start counting the floors at zero, so we were actually on the third floor. And they don't have an elevator. So we had to lug our heavy luggage up three long flights of stairs.

I'd stay here again despite all that. The price and the shuttle (to the airport) make it worthwhile.

Room Tip: Ask for a room on a lower floor so you don't have to haul luggage up the stairs. You might also...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChasG63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 26 October 2013

Me and my boyfriend booked here as a getaway and boy was it! Was in the middle of nowhere even the FRENCH taxi driver could not find the place, we was driving in circles for ages..
When we arrived we walked into reception to check in and was greeted by the lovely workers who gave us our key. They had told us where our room was so we had walked over to the building with our case and struggled trying to figure out how to use the key as the receptionists didn't tell us how, so we was going back and forth to the reception until someone decided to come and help.
When we finally got in our room we was amazed at how nice and clean it was, the facilities were great, ONLY downfall was that the TV was ONLY in French.

- The location was quite poor as I was expecting to see the Eiffel Tower and all the high end shops but unfortunately to go there we had to pay 50 euros there and 50 euros back.

- The Airport was quite far from this location, and cost abit also. We had a shuttle bus arranged but none at the time of arrival were present which was a joke.

Was a quiet and relaxing stay but don't know if i'd return.. :(

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uohadarimas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 18 October 2013

The hotel is close to the airport, but the shuttle service can be abit confusing.

I stayed for 3 nights, but because I do not want to lug my luggage all the way to the city, I stayed in the airport hotel. The shuttle also brings me to the train station which allows me to travel to the city quite conveniently but the traveling took some time.

The room wise is okay, the room is spacious so is the living room. The living room floor is quite dusty and I have to wear bedroom slipper through out. I also find it difficult to adjust the room heater to comfortable level. The hotel does not have a lift, so if you are allocated 3rd or 4th floor, you have to carry your luggage all the way up.

The front desk people all speak French so for me, it is quite inconvenient as I only speak English.

  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluekoala35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillsborough NC
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 13 October 2013

We stayed here one night prior to leaving from CDG the next morning. We had stayed other times in a BnB located just outside of the airport. That BnB had raised their rates to $140. We booked at Sejours et Affaires knowing that it would be pretty basic. We were happy with what we got. A quiet two rooms; small kitchen where we could have prepared a small meal (we arrived too late in the evening and had to order a pizza instead); clean bathroom. Overall, for the price ($85) we were quite content. The location was perfect. Although we arrived later than we had intended the front desk was extremely helpful; we had free parking; they ordered the pizza for us; and the shuttle service looked organized and functional (we had a rental car to return). I wouldn't stay a week here, but certainly for the night before a departure, it works out fine. It is close to a mall (walk across the street); it was relatively easy to find with our GPS (at night), and again, I was quite happy with the front desk people (maybe they read the negative reviews and were trying harder).

Room Tip: Top floor means no one is above you but you have to carry suitcases upstairs.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residhome Roissy Village

Property: Residhome Roissy Village
Address: 4, avenue de Montmorency, 95700 Roissy-en-France, France (Formerly Sejours & Affaires Roissy Village)
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Roissy-en-France
Price Range (Based on Average Rates): £
Hotel Class:3 star — Residhome Roissy Village 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Sejours And Affaires Roissy Village
Sejours & Affaires Roissy Village Hotel Roissy

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