I never write negative review, but this time I have to share 3 things I experienced with their service.
1) Information on their web site, as well as on many booking site says this hotel has shattle between hotel and Airport terminal 1, 2, 3, but they have one only between terminal 2, despite there is even sign at terminal 1, says there's shuttle to this hotel. I waited 1h at terminal 1, shuttle never came so I had to take a cab (20 euro). After arriving hotel, receptionist said oh sorry we have shuttle only between terminal 2..
2) at 1:30am, someone else accidentally came into my room.
Apparently, this hotel gives people a cardkey which has access to another room!
3) At the hotel, there is time table for the shuttle to go to terminal 2. It says every 15 mins. Even though I came before the time that table says, I waited 30 mins. Finally one mini ban came, not a bus as they say on their site, so many people could not get on through we waited already for long time.
I asked driver when next one's coming he said, 30 mins later.
People became furious, but neither driver nor receptionist cared.
I had to take a cab again to airport as didn't want to miss my flight.
So here is my advice. This hotel may appear a resonalble one in booking site, but that costed me 40 euro plus in the end.
If you still want to stay, you better wake up 1-2 hours earlier than you supposed to, as you cannot rely on their timely shuttle service.
And be prepared for the unknown visitor after midnight.. Hope this helps.
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- Also Known As:
- Comfort Inn Roissy
- Comfort Hotel Roissy