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“Ideal for overnighting before of after a flight from/to Paris CDG”
Review of Campanile Roissy

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Campanile Roissy
Ranked #22 of 31 Hotels in Roissy-en-France
Reviewed 12 October 2012

Our second stay at this hotel and as good as last time. (previous stay 2007)
We needed somewhere cheap for the night after we had seen family off at the airport. It was very cheap as we booked back in June.
The room is quite small, but for one night its all you need. Its clean, modern and newly decorated.
Tea and Coffee making facilities were supplied.
We were on the ground floor which was very noisy with people coming and going with no consideration for people who may be trying to sleep at 1am. Also there was a problem with the plumbing of the toilet in as much as it permanently leaked, causing the tank to try and top up what seemed like every 2 or 3 minutes. We did report it next morning. We reckoned there would be no maintenance staff working at 10pm when we first realised there was a problem.
We had dinner at the restaurant which was excellent. Good well cooked food self-served from a hot buffet at a reasonable price for Paris. The service was also good with friendly staff.
The lounge was comfortable as well.
The shuttle to the airport was free and at 20 minute intervals.
I have given this hotel a very good as it is for what it offers. If we stay again (probably will as we often fly from Paris) we would request a room higher up the building and not on the ground floor next to reception and the lifts that tinged frequently!

Room Tip: NOT on the ground floor near reception/lifts
  • Stayed: October 2012, travelled with family
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1  Thank Mags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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238 - 244 of 1,014 reviews

Reviewed 5 October 2012

We stayed 2 nights, and it was because there was no other hotels in Paris that is within our budget and close to Paris.

We arrived by car and it was very very hard to find out which car entrance is the correctly connected to the hotel. Also our GPS can't find the exact location.

When we first checked-in at the hotel, the man with the suit at the reception was looking at his screen, and I said that I wanted to check-in. and he said OK. and then continued looking into his screen. Then another lady with the tag of english, spanish on her, helped us. Well, she doesn't really speak English. And sorry to say, she looked like a drug-addict and you can see she is touching her nose all the time. Anyways, we need to pay at the reception already when we checked-in. VERY STRANGE PROCESS!

The elevator was very hard to use because you must use your card to go up. But you have to try and try for 10 mins going nowhere. Other travelers had the same thing. However, it is a very secure way. I hope it'll be improved.

We got a room that is right next to the elevator. It is room number x02. Congratulations, we won the lottery. The elevator's noise run 24 hours and we can't sleep well at all!!:(

The room was extremely small and imagine you pay around 250 EURO for 2 nights. The size of the room was around 10 square meter.

The room has an extra pillow and I love a lot of pillow, so I opened it up and found out that the pillow had some dirt on it, and it seem like human pooh? very disgusting!!

The WIFI was free is like a joke! In our room, we can connect to it, but it takes about 15 minutes to load facebook or tripadvisor. It is very frustrating and they might as well not to give this service to the guest. Or they could let me pay more for faster speed.

The restaurant at the hotel was very very bad. First you need to put your name on the waiting list, and then wait for your name to be called. Um, if you looked into their restaurant area, there were empty seats that just needed to be cleaned up and we need to wait at the bar and have a drink and wait for 15 minutes! Very bad concept. We had the starter buffet for 12 euro per person. The food was ok and fresh, but feels like they are from the cans, instead of made from scratch. After you finished your meal, we must pay when we get out. But when we saw some customers can write their bill on their room, we asked for this as well, the staff said no, we have to pay immediately. Then another customer came and he could put the bill on the room. We were a bit shocked there is a difference. Then the staff explained to us that our room type was a "BB" therefore can't do that. So we paid, but after he explained to us, he just went off to clean tables, instead of letting us pay? what was that?

If you want to go to Paris, you need to take the free shuttle bus to the nearest train station. It is not possible to walk to the nearest train station. Then the total traveling time for one way is about 1 hour.

For the breakfast time, the tables for guests to use was not that clear. We found a nice table, but then they said that we can't sit there. Ok, then please make a good label to us, otherwise it is not nice to be told to move after we have put a lot of food. The breakfast was OK. 9 euro for coffee, bread, croissants, yoghurt, cold meats and cheeze.....I can accept that.

Then when it comes to checking out. There was a lady with the black suit also looking into her screen. I said I wanted to check-out, she said OK and kept looking into her screen. Then comes another guy, called Adrian(?), who speaks quite ok English and helped me to check-out. I noticed that lady with suite could talk to other people who speaks french with laugh and smile....wow....am I not really worthy to be served by speaking English? Adrian was a bit not so good at communicating to me that the check-out was done, and I was standing in front of him for 5 mins and he looked at me, and said "that's all."

All in all, we were very very unlucky to stay at this hotel and it is the worst hotel ever in Paris we stayed. We will never stay here again and recommend any of our friends about this hotel and brand.

Room Tip: don't stay at the room next to the elevator.....it will be like noise forever in the evening. t...
  • Stayed: October 2012, travelled as a couple
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1  Thank Lundaboende
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012

Can't understand adverse crits. We arrived after o/n 12 hour flight at 7am and got into our room immediately. The room is typical Campanile, clean, comfortable, with complimentary coffee/tea facility. Perfect location for stopover in the pretty village of Roissy en France. Bus is crowded but is complimentary and runs every 20-30 minutes to the airport. We stayed on our way to further Europe destinations and again oh return. Staff efficient and friendly on both occasions.

  • Stayed: September 2012, travelled as a couple
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1  Thank Allen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012

Had a terrible experience after a booking mistake. The front desk employee was rude and unaccommodating. Our attempts at civility failed after he stood up from his desk and in a threatening manner began yelling at us. He also threatened to keep my credit card information in order to charge it more than once. Needless to say I had to cancel my card. Would NOT recommend. There are other hotels with shuttles in the area.

  • Stayed: September 2012, travelled as a couple
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Thank jcjcjc_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2012

I agree with other reviewers about the small size of the room, which, however, is normal for this kind or relatively cheap French hotels. But it is very clean and the bathroom is impeccable.
Eating at the restaurant was pleasant, not so much because the food (adequate) than the very nice service. As we had spilled a full glass of water on the table, the waiter rushed with kind words to move us to another table and the manager graciously refilled our carafe of wine. This last touch was beyond the call of duty.
Arriving by car there is another matter. First, coming from Paris, it is easy to take a right turn too early and end up, as we did, on A-1 driving back South! This is not Campanile's fault. Where they could do better is in putting up signs about where to stop for unloading luggage and going to register at the front desk. The usual space, right in front of the entrance door, is reserved to the shuttle, and don't even dare to stop there if you don't want to be rudely honked at! There is a parking lot in the back with, allegedly, a back door to bring up luggage, which I never spotted. Perhaps it was because it was dark and raining cats and dogs, but clear, visible signs are needed as soon as you enter the property. As it is, the first contact is very unpleasant.
As for the shuttle to the airport, yes it is crowded and not a very pleasant experience either!

  • Stayed: September 2012, travelled as a couple
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Thank DELAQUERIERE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2012

The rooms are very small but not any smaller than other European hotels. Our experience with the bar and restaurant were positive. The bathroom was adequate. We stayed there for an early morning international flight. The shuttle was fine but crowded as it serviced other hotels as well. For the price I did not think it was as bad as other reviewers have stated. The staff was not very explanatory regarding the security feature of using your key to operate the elevator. Internet was free, but once again, the staff gave us conflicting information on the password for login. We were on the 4th floor and did not have a problem with noise. The linens were clean and the mattress was OK. I would not want to stay here for an extended time but would recommend it for one night because of the location to the airport and the price.

  • Stayed: September 2012, travelled as a couple
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Thank tybeegirlOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

The bus to/fro the airport served several hotels, it was chocker full in the morning and therefore difficult to get into with wheelchair as determined fellow passengers put their luggage in space for wheelchair because of bad design of bus!
Initially reception put us into a "normal" room on the ground floor, which was not suitable for wheelchairs, it was changed to "disabled" room on upper floors but the reception staff already knew that the lifts were not functioning!! There were 3 lifts - one lift never worked during the 3 days we were there, one did spasmodically, which caused pandemonium in the morning. And the reception staff were soooooooo arrogant about the non functioning lifts they smirked and used a card that they kept at the desk every time you went and stated that the lift was not working. Our final day we were trapped by the lift and we had our luggage - could have meant us missing our international flight. We stayed mid week and there was no maintenance done on the lifts!! All the guests were sick of the non-functioning lifts and many chose to carry their luggage down several flights of stairs rather than wait but that is impossible in a wheelchair.

Room Tip: We hated that some lifts did not function for the whole of our stay - noisy corridors heard in rooms...
  • Stayed: August 2012, travelled as a couple
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1  Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Campanile Roissy

Address: Allee Des Vergers | Zone D Activites Du Parc De Roissy, 95700 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #22 of 31 Hotels in Roissy-en-France
Price Range: £43 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Roissy 3*
Number of rooms: 268
Official Description (provided by the hotel):
Near the airport, your Hotel Campanile has everything you need. Ideally located near Paris Charles de Gaulle Aiport, the service, functionality and several conference rooms make this hotel an excellent place to stay for our guests here on business. ... more   less 
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Also Known As:
Campanile Roissy Hotel Paris
Campanile Roissy Paris

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