On October 29, 2011 we were provided a night's stay at the Best Western Paris CDG Airport. due to a delay in our connecting flight to Amsterdam. While we were having dinner at the restaurant inside the hotel, my purse with all its contents was stolen. We contacted the hotel when we came back after being told by head office in Phoenix, Arizona, that the hotel insurance would be contacting us regarding the loss as per an electronic memo from Best Western Paris CDG Airport. We have been in touch with the hotel and have written 4 letters but have received no response whatsoever. I feel that the hotel totally lacks professionalism and are not concerned about clients' concerns. They have completely ignored my enquires and shown no interest in making any goodwill public relations gestures. It has left me thinking that Best Western does not care about their clients. It is the almighty dollar that matters. A warning for all clients: buyer beware, this hotel's premises are not safe!
- Official Description (provided by the hotel):
- Located just 3 km from the Paris-Roissy Charles de Gaulle Airport, our 4-star hotel is a privileged stopover destination for every traveller. We offer guests 244 air-conditioned and spacious rooms, including 26 Superior rooms. Get around more easily during your stay and take advantage of the hotel’s convenient car park. The BEST WESTERN Paris CDG Airport Hotel also offers a free shuttle service to the airport. Stay fit and well throughout your stay at the BEST WESTERN Paris CDG Airport Hotel by taking advantage of our large gym and luxury sauna facilities. Discover our new restaurant, Live & Life The perfect combination of live music and great food: two of life’s great pleasures in one unique experience! Our low-key morning atmosphere is perfect for confidential business breakfasts, followed by warm, cheerful beats from lunchtime into the late afternoon. The rhythm accelerates in the evening for post-work drinks with friends, festive dinners or cocktails. Let the good times roll! Overview of the hotel: •4-star hotel in Roissy near Charles de Gaulle Airport •244 rooms •Four rooms with disabled access •Five non-smoking floors •Restaurant and bar •Gym and sauna •Conference centre •Dry cleaning and laundry service •Free Wi-Fi Internet access •Paying car park •Free airport shuttle ... more less
- Reservation Options:
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- Also Known As:
- Best Western Paris Cdg Airport Hotel Roissy
- Holiday Inn Roissy
- Roissy Holiday Inn