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“Very Nice Hotel”

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Paris Marriott Charles de Gaulle Airport Hotel
Ranked #4 of 31 Hotels in Roissy-en-France
Reviewed 27 July 2014 via mobile

We stayed here the night before our week stay at the Vacation Club near Disney. The lobby is big and very modern. The front desk staff was very friendly, accommodating, and helpful. We were given our room keys along with a drink coupon for bar/restaurant. We needed to get something to eat so decided to eat at the hotel restaurant. The server was extremely polite and pleasant. However, we soon noticed it was only her and a very tall man working together. No one was bussing tables. The table we were seated next to was vacant but the dishes remained on the table for over an hour while we are dinner. The next morning breakfast was not much better. We ate various things from the buffet but our used dishes were never removed so we had a large cluster of dishes, cups, etc. cluttering up our space. I ordered a decaf coffee and was handed a mug of mud. I went to Starbucks - (located in the lobby!) and got a great cup there. My husband waited 15 minutes for a cup of regular coffee. Again, the table next to us sat empty with tons of dirty dishes and food left not bussed.

Stayed: July 2014
Thank MHD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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398 - 404 of 930 reviews

Reviewed 24 July 2014

We stayed at the Marriott at CDG recently. While the room was spacious with a comfortable king-sized bed and great airconditioning, we were appalled by the quality of the food served to us at the hotel's restaurant. We needed a light meal on a Sunday night and thought that the hotel would be fine for that. My croque monsieur sandwich was made with American cheese instead of emmenthal or gruyere (swiss cheese). Service was ridiculously slow even by French standards. It took us an hour and a half to order, be served and get the check for our one-course light meal. The woman next to us was served a basket of American-style sliced whole wheat bread to go along with her glass of wine. We went down for breakfast at 6:35 only to find that half the items that should've been out were not ready yet. If they're going to advertise a 6:30 am start to breakfast, eggs and other items should be out and ready to go at that time.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank LindaRandolph_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

This hotel is located very close to airport with a continous shuttle running about every 20 minutes to the airport. Restaurant has really good french onion soup and ceaser salads. Employees are friendly and helpful however some do not speak much english. The rooms are great! One of the most comfortable beds I've slept in. Very clean and air conditioning works extremely well. There is a mall close to the hotel with a movie theater and restaurants.

  • Stayed: June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank TheTraveling4_mrare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

The hotel was farther than I expected but the bus schedule was every 20 minutes so the wait was okey. I just wish the breakfast restaurant open sooner than 6:30am, as most people stay at airport hotel because of early departure. We only had time for coffee and friends. The rooms were large and comfortable and clean.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com
1  Thank Yoklinlim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014 via mobile

Live this place even if it's near the airport. The rooms are clean, staff are friendly, gym is good, you don't hear the noise of the planes also a beautiful park next to the hotel. You can go grab yourself a good pizza with a bottle of wine and relax alone or have fun with friends in the park. They used to have free coffee but anymore :( the hamburger from the room service was not good. Lots of crew members stay at this hotel.

Stayed: July 2014
Thank International514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Lovely modern hotel. Large, comfortable, clean room. We did not eat in the restaurant but enjoyed drinks and snacks in the lobby bar. There is a Starbucks on-site. Service, from the shuttle drivers to the front desk to the bar, was very good.

Stayed: July 2014, travelled as a couple
Thank ILoveTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

Probably the worst Marriott I have ever stayed. Old and outdated rooms. When we got to the room there was human waste still in the toilet from the prior guest. When we tried to flush, the toilet was broken. We were told no other rooms were available . Hotel maintenance did come and fix after a call to front desk . Also, flight left at 630 am. Hotel shuttle doesn't start tuning until 6, so prior night was informed to book taxi through concierge. Well , when we went down in the am. No taxi , and front desk informed us it was never booked . Few positives , we were able to check in at 8 am( gold status may have helped) . No lounge, but water is free for elites from the lobby store .

Stayed: July 2014
2  Thank Jalen500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PARMCDOPS, Manager at Paris Marriott Charles de Gaulle Airport Hotel, responded to this reviewResponded 17 July 2014

Dear Guest,
Thank you for taking the time and providing us with your feedback.
I would like to speak to you in detail regarding your experience during your last stay. Please let me know your contact details on the email address below and I will get in touch with you.
Thank you choosing Marriott and I hope to speak to you soon.
Sincerely,
Niten Sobti
Dir. of Operations
mhrs.parmc.dops@marriotthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paris Marriott Charles de Gaulle Airport Hotel

Address: 5 Allee du Verger | Zone Hoteliere, 95700 Roissy-en-France, France (Formerly Paris Charles de Gaulle Airport Marriott Hotel)
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Roissy-en-France
#5 Romantic Hotel in Roissy-en-France
Price Range: £105 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paris Marriott Charles de Gaulle Airport Hotel 4*
Number of rooms: 300
Official Description (provided by the hotel):
Located close by the CDG Airport, the Marriott Paris Charles de Gaulle is ideal for Paris travelers. We are pleased to offer a free private shuttle service to/from the airport, very convenient for travelers from Roissy CDG. Our 4 stars hotel is ideally located to attend to the Paris Nord Villepinte and Paris-Le Bourget tradeshows. Elegance, style, and unparalleled convenience - the Paris Charles de Gaulle Airport Marriott Hotel offers all of this and more for your visit to the City of Light. Business and leisure guests alike will appreciate our superb hotel location in the heart of the Roissy-en-France village. In a bright and refined atmosphere, discover our Restaurant-Bar "Le Trivium" offering a delicious "Bistronomique" Cuisine with authentic flavors. Try our coffee shop "Biscotti" - We Proudly Serve by Starbucks where you will find a selection of amazing coffees from around the world and enjoy our homemade pastries and sandwiches. Chic rooms boast luxurious bedding and high-speed Internet access; our one-bedroom suite includes a sofa bed, adding flexibility to your Paris visit. Discover our brand new equipment within our Fitness Center and connect your smartphones to track your performances and those from your friends. If you're hosting a meeting here, our hotel offers several refined venues, including three modern and versatile Next Generation meeting rooms. Be sure to spend time exploring the area during your visit as well : downtown Paris is only half an hour away via train, and the new Aeroville Shopping Mall including 200 shops, 16 restaurants and 1 movie theater is only 5 minutes away from the hotel. Families will also appreciate the proximity of Disneyland Paris (25 km) and Asterix theme parks (15 km). Plan your voyage of discovery with help from the Paris Charles de Gaulle Airport Marriott Hotel. ... more   less 
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Also Known As:
Marriott Hotel Roissy
Marriott Roissy
Roissy Marriott

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