I stayed at this hotel last week on a business trip, we were exhibiting at the nearby conference center. I have never been so disappointed with a 4 star hotel as I was with this hotel. The hotel is in a great location for the airport and the conference centre and only a ten minute walk in to Roissy, thats the only benefits of this hotel unfortunately. I checked in and went to my room and the key card didn't work, I went back to reception and my card was reissued, this unfortunately happened every day for the duration of my stay, not once did my card work when I returned to my room, the same thing also happened to all of my colleagues who were travelling with me, we had several rooms booked in this hotel.
When I came to unpack the only place to hang any clothes was an open sided lean to in the corner of the room with 5 hangers in it, no wardrobe?? There was a very small cupboard which I put some of my clothes in but the rest had to stay in the suitcase. There were no drawers??
The bed was really lumpy with foam filled pillows which were equally as lumpy, the combination of the two lead to 3 very poor nights sleep.Remember this is a 4 star hotel!
Breakfast was equally disappointing, the raw sausage which was served daily was definitely unapealing and the scrambled egg looked reminiscent of something the cat might have brought up. It's not hard to provide a decent breakfast. We also ate in the restaurant one evening, what a mistake, we wouldn't recommend it.
As this hotel is part of the Accor group I am shocked that this standard is allowed, as it is at the moment I would not return and would definately not recomend it to anyone.
- Official Description (provided by the hotel):
- The Novotel Convention and Wellness Roissy CDG is a 4 star hotel with 289 rooms located near Roissy CDG Airport, 25 km from Paris. Ideal for a business trip to Paris or for seminars and conferences with 1,200 sqm of space across 18 modular rooms. Relax in our Wellness Club, a 600 sqm spa centre with heated swimming pool, Turkish steam bath, sauna, gym, massages and beauty treatments. Contemporary and friendly, our Novotel Cafe will tempt you with its original and varied menu. ... more less
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- Also Known As:
- Novotel Convention & Wellness Roissy Cdg Hotel Roissy
- Novotel Convention And Wellness Roissy Cdg
- Novotel Roissy
- Roissy Novotel