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“Good hotel and reasonnable price”

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Novotel Paris Suresnes Longchamp
Ranked #2 of 8 Hotels in Suresnes
GreenLeadersGold level
Reviewed 19 July 2013

Overall nice hotel. Bathrooms were very nice and modern. Rooms werevery clean and beds were comfortable. Breakfast was perfect, the service also. Staff was helpful in aspects we needed. We enjoyed the area, the hotel it was in and the bakeries, shops and such were great and very welcoming.

  • Stayed: July 2013, travelled with family
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Thank ben a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 July 2013

Being a frequent business traveller to Suresnes, i was very happy with my experience at Novotel, especially during my latest visit in early July when i stayed on the 6th floor (more spacious and comfortable room). Great breakfast, free wi-fi, attentive and professional service at the reception. The rooms are clean, with a good bathroom, comfy pillows and a TV with international channels. Good value for the money.

  • Stayed: July 2013, travelled on business
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Thank FromBLCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

Wrong room, no apologies.
New room: bed unmade, towels on the floor.
No apologies.
Final room: all very tired and really below Novotel standards
Reception: no basic manners, more interested in personal conversation on cell than dealing with time pressed customer.
First time ever Novotel staff have been well below normal standards.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Camach0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicolas l, Directeur général at Novotel Paris Suresnes Longchamp, responded to this reviewResponded 2 July 2013

Thank you for taking the time to comment on the Novotel Suresnes.

I understand your disappointment I convey my sincere apologies. I sincerely regret the negative impression that you left your stay and wish to assure you of the importance we attach to welcome that is one of our hotels' strong points. I will recall to his housekeeping staff, reception and restaurant staff the necessary checks to put in place to ensure this kind of situation you encountered does not recur.

Your recent experience was certainly not a true reflection the high standards for which our hotels are known.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2013

The staff was very friendly and kind...they were always willing to help us out in English.Extremely patient with kids.highly recommend this place to anyone looking for comfy budget options in Paris.Infact we left behind some stuff in the room and they had it all countered to Geneva.That shows their honesty...very impressive

  • Stayed: July 2012
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Thank MsPragati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2013 via mobile

We stayed for the Easter holidays at this Novotel nearby Paris. The location is not difficult to find by car, if you're or have a reasonable navigator. A few parking spots may be available in front of the hotel, where you don't need to pay during Sundays, public holidays, and at night. The hotel also offers a parking garage, but this is quite expensive. We stayed with our family (2 parents, 2 small children) in one room, which should be possible in a Novotel room, but our room was very small, so that you could hardly move around with the sofa bed opened up and a baby cot installed. This baby bed was reserved by phone in advance, but not present on arrival; solved the day after.
Breakfast was good, a busy place, but everything fresh!
Public transport, like the metro, could not be found on walking distance. We went by car to Porte Dauphine and took the metro from there.
All together, not a bad place to stay, but don't expect spacy rooms, it's Paris, not the campagne..

  • Stayed: March 2013
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Thank Martijn-t-H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2013

We stayed two days in this hotel, the staff was very polite and give a lot of informations for a nice trip in Paris. the breakfast was complete with a very good type of bread. the room was clean and spacious.

  • Stayed: April 2013, travelled with family
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Thank adbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013

This hotel is good for business trip but for family trip it is horrible! I have been staying in this hotel in the past for business trips, that is OK because expectations are limited to suitability for work... but this time I really came to know how useless it is for family stay!
- People are walking in to room without even knocking the door!
- Room cleaners are pushing you to go out of room to clean your room!
- Service is very poor! Staff is not attentive at all, you have to beg them if you need something :)
- Some staff at reception are helpful and look educated.
- No service at bar! and on top of that if you request something to drink.. you will have very rude reply! there is a lady stewardess who doesn't even know how to talk to guests! very very rude (as if she is paying for your drink :)). I am seeing same stewards for last three years.. they need to be either put on some training or change them time to time...
- This hotel is purely doing business due to location which is very suitable for business stays and there is no other equivalent hotel available in that area..

Room Tip: Nothing to sing about it, if going for business, take any room.. if going for pleasure/holiday.. do...
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  • Stayed: April 2013, travelled with family
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1  Thank RSH611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Paris Suresnes Longchamp

Address: 7 rue du Port aux Vins, 92150 Suresnes, France
Region: France > Ile-de-France > Hauts-de-Seine > Suresnes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Suresnes
Price Range: £72 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Suresnes Longchamp 4*
Number of rooms: 112
Official Description (provided by the hotel):
Located close to the Seine River and the Bois de Boulogne, Novotel Paris Suresnes Longchamp is a 10-minute drive from the Champs-Elysees and Palais des Congres of Porte Maillot. Free Wi-Fi access is provided throughout this 24-hour reception accommodation. Novotel Paris Suresnes Longchamp offers rooms and suites with a minibar and tea/coffee facilities. Novotel bedrooms offer a contemporary decor, air conditioning and a flat-screen TV with satellite channels. At the restaurant Novotel Cafe or in your room, from 06:00 until midnight, we offer you a good quality of French catering in accordance with the season. Traditional The bar lounge also offers snacks all day long. The property includes 400 m² of adjustable meeting rooms. The 144 bus from La Defense drops you directly at the hotel within 10 minutes. Esplanade de la Defense Metro Station on line 1 will take you directly to the centre of Paris in 10 minutes and a private car park is possible on site, at an additional cost. Up to 2 children (16 years and under) stay free when sharing with parents. ... more   less 
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Also Known As:
Novotel Suresnes Longchamp Hotel Suresnes
Suresnes Novotel

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