This is no flattering but realistic review after my two nights stay in this hotel.
First of all, do not get carried away by the brand Novotel. The latter group no doubt has excellent hotels across the globe one of which you might have experienced in India. But this is surely a black sheep.
Rooms are badly designed and the toilet can make you pity the stupidity of the interior architect for designing such crammed separate cubicles called toilet- you get to see it as soon as you open the room door- and a bad bath. I have never seen anywhere such a stupid wash basin and poor bath. Honestly I felt, if by chance, it was a medieval prison converted to a hotel !!
The hotel doesn't have a portico. It was raining when we arrived at the hotel and we were trying hard to lug the luggage up the steps but the guys at the desk did not bother to suggest us that there was a side ramp to pull the luggage up! They did not bother to unlock the way on sighting us.On our demand they opened it when we were checking out.
The hotel staff,I found, were unhelpful and the desk clerk, a black, quite arrogant and 'don't care master'. A kinda reverse racism, I thought, he was playing !
The room ambiance was 28C and reached 30 later. Quite sultry bcz of rain. No fans in the rooms and they would not run the air conditioning despite our repeated calls for service. The standard answer I got was the technician had inspected and every thing was fine and it soon would cool, which never happened.
I had to keep my room windows open but constantly worried about room theft of passports known to occur in the West. It was 1st floor after all!! Two nights I didn't have good sleep.Same with my other colleagues.
Could have changed the hotel but no easy option in an alien place.
Breakfast arrangements would make even an ordinary Indian restaurants seem wonderful.
Be it the cutlery or the table top items like pepper, jam, a tumbler etc which should be routinely available were unavailable and came only on demand. The only toaster just didn't start. A long queue to collect bread pieces !! The choice of food stuff? The less said the better. My Paris experience left me review the French's reputation for hospitality.
If you want a memorable Paris experience, stay out of this idiotic place that goes by the reputed name Novotel. They are playing fraud on unsuspecting customers and encashing their trust in the brand we know in India. I get enraged by the thought of this bad hotel that deprived my sleep for two days.
- Official Description (provided by the hotel):
- Located close to the Seine River and the Bois de Boulogne, Novotel Paris Suresnes Longchamp is a 10-minute drive from the Champs-Elysees and Palais des Congres of Porte Maillot. Free Wi-Fi access is provided throughout this 24-hour reception accommodation. Novotel Paris Suresnes Longchamp offers rooms and suites with a minibar and tea/coffee facilities. Novotel bedrooms offer a contemporary decor, air conditioning and a flat-screen TV with satellite channels. At the restaurant Novotel Cafe or in your room, from 06:00 until midnight, we offer you a good quality of French catering in accordance with the season. Traditional The bar lounge also offers snacks all day long. The property includes 400 m² of adjustable meeting rooms. The 144 bus from La Defense drops you directly at the hotel within 10 minutes. Esplanade de la Defense Metro Station on line 1 will take you directly to the centre of Paris in 10 minutes and a private car park is possible on site, at an additional cost. Up to 2 children (16 years and under) stay free when sharing with parents. ... more less
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- Also Known As:
- Novotel Suresnes Longchamp Hotel Suresnes
- Suresnes Novotel