We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Campanile Paris Ouest - Pont De Suresnes
Ranked #4 of 8 Hotels in Suresnes
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Average hotel”
Reviewed 25 December 2013

Smell of dirty clothes prevailing in the room despite the visibly clean bed linen, recption does not answer the phone, otherwise very good location, have not checked the restaurant. The towels were old and worn, get wet very quickly

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1955mila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice N, Gérant at Campanile Paris Ouest - Pont De Suresnes, responded to this review, 4 February 2014
Dear Guest,

We acknowledge receipt of your advice following your stay in our hotel. We are very concerned about the quality of all our services, and it is only through the constructive comments of our guests that we are able to maintain, and when necessary, improve our standards for your benefit.

We apologize for all the inconveniences you experienced during your stay. I will transmit your comments to the staff of the reception and of the stairs so that we could improve these points.

We do hope that you will consider these incidents to have been unrepresentative of our normal practices, and that you will not be deterred from using our hotel, as we look forward to welcoming you again soon.

Yours sincerely,
Fabrice N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

319 reviews from our community

Traveller rating
    30
    114
    98
    43
    34
See reviews for
38
69
25
146
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 December 2013

I have stayed at this hotel several times more for convenience rather than choice. The town of Suresnes is quote pretty and well connected with a train station.

The rooms in the hotel are very small, (typical of this standard of hotel in Paris) and dark but have decent showers and internet access. The one huge oversight is the lack of ironing facility. I was able to borrow an iron from reception but told they do not have ironing boards!

I too experienced the sticky fingers of the cleaning staff and had a stack of coins taken from my room during cleaning. I reported this but nothing was made of the complaint.

The restaurant in the hotel is a pretty good buffet at a reasonable price and breakfast is ample.

All in all 3 stars is about right

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Underwhelmed88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabrice N, Gérant at Campanile Paris Ouest - Pont De Suresnes, responded to this review, 20 December 2013
Dear Guest,

Thanks for your return, it’s very important for us to know what our guests feel.
Regarding the ironing facility, I'll go with my collaborators to improve our service. We are sorry for the discomfort caused by this lack of facility.
I will also share your appreciation of our restaurant with my collaborators.

Finally, regarding the inconvenience in your room, we are really sorry and we will communicate with our staff to avoid this kind of disagreement in the future.

I hope my answer is up to your expectations.

Best Regards,
Fabrice N.
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2013

We have booked campanile hotel for our paris tour from germany, while we have reached over there by train from dusseldorf & asked about the taxi driver to hotel then the driver told us it is not in paris, even we had confirmed at information counter on nord railway station then they said it is not in paris local map even, then we have asked about refund to cleartrip before check in time then they told to us it is non refundable - so we have to book another hotel room & finally we have to spend 450 Euros...

Stayed October 2013, travelled solo
Review collected in partnership with Cleartrip

Helpful?
1 Thank Hitesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Suresnes hotels

Godalming, United Kingdom
Level 6 Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 October 2013 via mobile

The hotel has been recently renovated and is clean and adequate.
There us no air conditioning (as specified on the website) and the very small rooms get very stuffy. Don't even think about opening the windows as the road noise is crazy.
My main concern is the cleaning staff. My colleague had his iPod stolen from his room whilst we where out working. On his return, the hotel where apologetic, but just sent him for a 2 hour wait at the police station.
As their are no safes in the rooms (they are all very basic) this was of a high concern to me. This is supposed to be a business hotel, and I have 3 phones & 2 computers with me. I cannot be expected to keep these with me at all times.
I am due to return in 3 weeks so will see if they have made any progress on security and staff with sticky fingers!

Stayed October 2013, travelled on business
Helpful?
1 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cardiff
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 17 September 2013

Just returned from a long weekend in Paris staying at this Hotel.
If it wasn't for the staff - the Hotel would be good!,,, Value for money and close tot the centre of Paris.

The rooms were small but very clean and had all the basic necessities. Nice powerful shower etc,,,

The breakfast was continental and aside from not always being replenished enough it was very nice.

Evening meals were adequate, not to everyone's liking but it wasn't poor quality.

The downside was the staff, they were utterly appalling, rude, vulgar and not worthy of their jobs. They did nothing to help us, we had constant problems with them and they seem utterly disinterested in fulfilling their role as hospitality employees. They really do let the hotel down. The reception staff were really dismal. And the restaurant staff mumbled under their breath etc when they were displeased.

I really cant comment more on how awful the staff were.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vivalsso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level 6 Contributor
112 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 June 2013

Booked this hotel because we had tickets for the French Open and we wanted something nearby and not too expensive. The hotel has recently been refurbished and it looks nice and clean. Rooms were a good size for French standards. Coffee and tea making facilities in the room came in handy. Granted the room doesn’t have a closet but then again if it’s only for an overnight stay who needs it. Bathroom was clean with two big shower heads in the bathtub. Beds were a bit too hard for our taste but that is personal preference.
We came in late and we could still have dinner in the restaurant, which offers a buffet with a large selection of cold and hot dishes for a reasonable price.
Breakfast was a bit disappointing. Being in France you would expect some French cheeses no? They only had Emmental (which is Suisse). Also, due to the French Open tournament I suppose, the hotel was very busy and the re-fills of bread and other items took way to long. The staff just sauntered around and kept telling it was coming… Finally they showed up with five (!) baguettes… In the end they did bring out some more croissants and bread but by then we were all filled up with yoghurt… And this at a price of 10€ per person...
Location wise, ideal if you are going to Roland Garros or the horseraces nearby. I’m not too sure for the center of Paris though.
The hotel has a large underground parking at 24€ per 24h which is a good alternative for public parking.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anouck A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 May 2013

Yes the rooms are small but we were only staying for a couple of nights and spent very little time in the room, showering and sleeping, so it suited our purpose very well. The hotel and rooms were clean and warm and the staff that we met were very pleasant. There were plenty of sockets in the room - always useful! It is very unfortunate that when you walk into the reception there is an unpleasant odour, it appears to be restricted to the reception area only (perhaps the management might take notice of the number of comments and sort it out). There is a tax to pay which on 24/05/13 cost €1.10 per person per night. The hotel is ideal for the Rolande Garros and is close to the bus stop and RER.

Stayed May 2013
Helpful?
Thank Cherry-White58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Suresnes
Atrium Hotel
#1 of 8 in Suresnes
152 reviews
Show Prices
Show Prices
Show Prices
Passy
Camping Indigo Paris Bois de Boulogne
Show Prices
Show Prices
Show Prices

Been to Campanile Paris Ouest - Pont De Suresnes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Campanile Paris Ouest - Pont De Suresnes

Property: Campanile Paris Ouest - Pont De Suresnes
Address: 15 boulevard Henri Sellier, 92150 Suresnes, France
Region: France > Ile-de-France > Hauts-de-Seine > Suresnes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Suresnes
Price Range (Based on Average Rates): £
Hotel Class:3 star — Campanile Paris Ouest - Pont De Suresnes 3*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, 5viajes2012 S.L., HotelQuickly and HRS so you can book your Campanile Paris Ouest - Pont De Suresnes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Campanile Paris Ouest Pont De Suresnes Hotel Suresnes

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing