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“Do not pass this one by”
Review of Hotel Les Mouettes

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Hotel Les Mouettes
Ranked #1 of 21 Hotels in Argeles-sur-Mer
Certificate of Excellence
GreenLeadersBronze level
Gloucester, United Kingdom
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Do not pass this one by”
Reviewed 4 July 2014

I picked this hotel as a centre point for the wine area and I wanted to return to Port Vendres. I had real difficulty in finding it as rue de collier so longer than you think,and as you have no number just the name of the hotel a phone call was required. The setting is stunning you travel a long winding drive up the cliff side to the hotel at the top. The staff are helpful and inform you about the facilities. They do not just hand you the keys they personally take you to your room, on the way describing ways in, out where to park etc. Just as a warning to guests the hotel does not do food at night, but the near by town has loads of eating places Taxi costs 11 € .. The rooms are spacious and quiet if had a mountain view room I guess cheaper! But the front of the hotel just bursts onto the sea from the side of the mountain. A very well appointed hotel Very nice people and a well maintained pool area and gardens for families.

Room Tip: Choose either sea view or mountain (Garden View)
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael_ludwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 9 July 2014
Dear Sir,
We thank you for your comment which will be very appreciated from the whole team (all the internet comments are periodically read during meetings with the objective to identify how we can improve our service). Regarding the arrival you mentioned, we consider it is normal to accompany our guests in their room, to help them carry their luggages, to give a complete information about the hotel, the room, the region, to answer questions they have and to be attentive to requests. The arrival at the hotel is a real opportunity to get to know one another which is very important for us. It is what makes our job interesting. Thank you again.
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518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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English first
Neath, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2014

What a gem followed trip advisor reviews and stayed 2 nights while on a motorcycle tour of Europe. They couldnt do enough for you very helpfull staff.
Only gripe we had we found the bed a bit too hard but other wise fab keep up the great work!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kemeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 9 July 2014
Dear Madam,
We thank you for your comment that will be very appreciated by the whole team and gives us a lot of energy. It was a real pleasure to welcome you. We hope your motorcycle tour is going well and are glad you keep a good memory of the hotel & the region. Thank you ago.
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Flagler Beach, Florida
Level Contributor
328 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
Reviewed 26 June 2014

The cliff side setting with views over the beautiful sea is wonderful! The countryside location close to magical Collioure is terrific and convenient. We had a warm welcome by a friendly staff. One of our hosts was originally from the USA and so no language barrier at all. We were offered a complimentary "welcome" drink and found that the waiter was no bar tender. The "Gin Fizz" was bitter but a bit of sugar made it drinkable, but not good.

Our "superior" garden room (#105) at a rack rate of 139-199 Euros (during "this" season) was lovely in that it had a small sitting room with sliding glass doors that lead to a garden with ivy covered walls and a semi-private (utility cabinets in the garden) terrace with a table and chairs.
A sea view would have been wonderful, but was not in our budget.

The sitting room with 2 comfortable upholstered chairs and a small cocktail table was unique in that it contained a high tech speaker for use with YOUR digital music player. The desk at the foot of the bed was adequate for setting up 1 lap top, although we had to unplug the lamp in the electrical strip to have access to plug in anything. The high speed WIFI was solid, and the flat screened TV had an input slot for connection to our computer. . . and a "mode" button on the remote. For technology access I would give our accommodation an "A".

The large microfiber bed with good quality linens gave us a good sleep for both nights.

The bathroom was adequate. . . with some counter space around the single sink and hooks for robes/towels/toiletry kits, etc. We always carry our own shampoo and bath soap, but we noticed a lack of those usual amenities, although on check out we were told there were buttons for soap and shampoo in the shower. . . I cannot confirm this. The water pressure and temp. was good and consistent. Near the sink there were large bottles of liquid soap and body lotion (which was empty on arrival) affixed to the wall. This hotel is not new and so there was a bit of mold in the caulk around the tub.

In the separate WC, the toilet was a bit loose from the floor. . . which made one feel wobbly and nervous when sitting down. The room and toilet were adequately clean though.

The space for clothes was good in hanging and shelf space. There was no drawer space for smaller things though. The mini bar gave us a small space for placing our own things that needed to be kept chilled.

We did not use the pool but it looked clean and inviting. We did not eat at this hotel because the prices were much too high (13.50 Euros for breakfast buffet) for the food we observed around the pool, and by our judgement from the welcome drink.

All in all, I would say this hotel relies on the views and location for its success. There is little to recommend it for architecture or character, or food/drinks. In looking closely, it appears the original construction was not of superior quality and the maintenance is done in a bit of a haphazard way. There are small cracks in the walls, the carpet is a bit tired, etc.

The room prices on the web site are confusing at best. Which leaves the impression of trying to squeeze every penny out of every day. . . not very classy! For the not inexpensive price, I cannot say Les Mouettes is a good value. I cannot rate it as excellent, except for the location.

Room Tip: Try a sea view if you can afford it.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sherrrrry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 28 June 2014
Dear Madam,
We thank you for your comment which the 100th and one of the most comprehensive. We are glad you appreciated your stay (location, staff, room) and we will take into account your recommendations that are very helpful. Regarding the bar, you are right, we will organize training sessions for the team since there is no bar tender. Regarding the breakfast, we propose a large choice of fresh products and our guests are generally very satisfied (see other comments). To test it, we will be glad to offer you the breakfast if you come back. We confirm there is bottle of shampoo/soap in all rooms (that’s the minimum !). The bottle may have been hidden by the shower curtain (we will replace the curtains by shower enclosures in November). You are right regarding the architecture. No real charm in the original construction. Unfortunately, because we are under coastal law, we are not authorized to modify it. Regarding the prices, we use yield management (that’s mean we modify prices according to the occupancy rate) . We are sad we gave you the impression to squeeze any penny. Even if we pay attention to our profitability, it is not our mind. Thank you again for your comment that will help us improve.
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Simorre, France
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 June 2014 via mobile

Staff so welcoming. Fantastic views, wonderful pool, close to both Collioures and Argeles sur mer. Staff are delightful and friendly. Clean pool area with views down to the med, what more can you ask.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Paulmw123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 13 June 2014
Dear Sir,
We thank you for having shared your opinion on this website and are glad you enjoyed your stay. For the reader, we are located on the ledge road between Argeles & Collioure with a 180° view over the mediteranean sea. Everything's is not perfect since the road is a bit noisy when you open the windows from rooms with sea views. Don't hesitate to choose rooms with garden views if are looking for a quiet balcony/terrace. You will enjoy the view at the breakfast or from the outside jacuzzi (free access). Thank you again.
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Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2014

Hotel setting is fantastic. Situated between Collioure and Argeles-sur-Mer, there's something for everyone to enjoy. Hotel staff are very friendly, hotel is well kept and the terrace has stunning views across to Argeles-sur-Mer port, beach and beyond. Stayed for 3 nights, but wished we could have stayed longer.

Room Tip: Read other people's reviews on trip advisor who recommended a garden room due to a road running...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calum B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 10 June 2014
Dear Madam,
We thank you for having shared your opinion in this website and are glad you enjoyed your stay with us. For the future guest who read this commentary, we remind you that it is necessary to have a car since we are located at 2 kms from Argeles & Collioure. If we have no restaurant, please note that our snack bar will be open 
every day this year from 12:30pm to 5pm from June 12th to September 12th. Thank you again.
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Los Angeles, California
1 review
Reviewed 29 May 2014

This was the most amazing experience ever. Hotel Les Mouettes is situated between two beautiful little villages - Collioure and Argeles-sur-Mer... easy taxi or very short 5 minute drive to each. Hotel staff is beyond helpful, caring, authentic. Tour on arrival, very comfortable room with terrace and sea view, fabulous massage and manicure. I was alone, vacation, 5 days at the hotel. The locals in both cities are unbelievably genuine, welcoming, kind, and giving. Visit the market in Collioure Wednesdays and Saturdays for fruit, vegetables, and local fare. Try to speak French - they'll help you and it's the most beautiful language! Take a boat tour - the colors of the Mediterranean are indescribable. Drink as much wine as possible - nobody makes it better than France. The cappuccino is topped with creme - you'll love it, no sugar necessary. And though it isn't very cool, go ahead and have a crepe...they don't make 'em like that in America. Embrace the culture. I could have stayed forever, and I will definitely be going back...

Room Tip: I think restaurant is breakfast only, so eat out and bring food in from the local market.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 10 June 2014
Dear Madam, We really thank you for your comment and are very glad you enjoyed your stay particularly since it was your first trip in France. You know, it also a real pleasure for us to welcome people coming from all over the world, especially when they want to discover/embrace another culture/way of life. If you are intended to come back, do not hesitate to discover other regions of France (Bretagne, Aquitaine, Bourgogne, Pays de La Loire, Alsace...) France is a small country but with an interesting diversity. For the Cappuccino, we must recognize that italy is unique...
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Oxford, England, United Kingdom
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 May 2014

We booked to stay for 2 nights at this wonderful hotel. On arrival, Pamela didn't just check us in, she gave us a tour to explain where the spa is, where breakfast is served, and how to access the hotel from the rear car park. Our room was wonderful with a terrace and wonderful sea views. In the morning, the owner Pascal introduced himself to us and told us about the Dali museum just across the border into Spain. The hotel and its delightful gardens and pool are all beautifully maintained, and I have no idea why this is only a 3 star hotel - I can only imagine it may be because it doesn't serve dinner. Everything about this hotel was perfect! We can't recommend it too highly.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PascalDerville, Propriétaire at Hotel Les Mouettes, responded to this review, 25 May 2014
Dear Madam,
We really thank you to have shared your opinion. Your comment gives us a lot of energy for the all season ! As for me, I am at the hotel 2-3 days every 10 days, and it's always for me a real pleasure to discuss with the guests & to share my favorites. The Dalí Theatre-Museum of figueres is one of them. For the reader, it is located at 50 minutes from the hotel. No to queue, we highly recommend to buy internet tickets when it is possible (during week-ends + every day of July & August). Generally speaking, this museum doesn't leave indifferent :-) Thank you again for your comment.
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Additional Information about Hotel Les Mouettes

Property: Hotel Les Mouettes
Address: Route de Collioure par la Corniche, 66700, Argeles-sur-Mer, France
Region: France > Occitanie > Pyrenees-Orientales > Argeles-sur-Mer
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Argeles-sur-Mer
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Les Mouettes 3*
Number of rooms: 32
Official Description (provided by the hotel):
On the ledge road between Argeles-sur-Mer and Collioure, a 180° view over the Mediterranea. The hotel offers 31 rooms, junior suites and studios with outdoor heated pool & jacuzzi.- View of the sea or over the Albères mountainous mass- Balcony or terrace- Soundproofed rooms- Individual air-conditioning and heating- Private bathroom- Satellite TV- Minibar and safe- Free WiFi- Free secure parking- Bar, billiard, table tennis & playground for children- Spa with steam room, indoor Jacuzzi, power jet and chromotherapy showers, relaxation lounge and 2 massage and treatment booth.The hotel has no restaurant (just a snacking during the summer from 12:30 to 17:30) & the staff will be pleased to advise you one the numerous great restaurants of the area.According to your wishes and how much time you have, we invite you to discover the Roman cloisters and abbeys of the region (Elne, Saint-Genis des Fontaines, Saint-Michel-de Cuxa, Saint-Martin du Canigou, the Serrabonne Priory), four charming villages (Castelnou, Collioure, Eus, Villefranche-de-Conflent), the city of Perpignan (the Castillet, The town Hall, the Saint Jean's Cathedral & the palace of kings of Mallorca) and the Modern Art Museum of Ceret. You may also plan a trip to Spain (to visit the cities of Cadaques, Roses or the Dalí Museum of Figueres) and to the « Cathar Country » (the castles of Peyrepertuse & Quéribus, the Fontfroide abbey and the medieval city of Carcassonne).The coastal pathway and the Alberes Mountains offer you many walking trails opportunities and beautiful views on the Mediterranean Sea (Cape Bear, Cape Rédéris, Paulilles, the Madeloc & Massane towers). Three wine roads will also allow you to discover the pleasure of dry wines (Collioure, Côtes du Roussillon) and sweet wines (Banyuls, Rivesaltes, Maury) of the region. ... more   less 
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