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“Spectacular, quiet, romantic setting.”
Review of Chateau de la Caze

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Chateau de la Caze
Ranked #3 of 5 Hotels in Sainte-Enimie
Montreal, Canada
1 review
“Spectacular, quiet, romantic setting.”
Reviewed 17 November 2013

Having recently spent 3 weeks in France, from Paris to Massif Central to Cote d'Azur, the highlight of our vacation was the day we spent at this spectacular authentic Chateau nestled in the Gorges du Tarn. From our initial internet inquiry, reservation, reception to our final moments, the owner, Chantal and her staff, welcomed us as special guests. Imagine this authentic 500 year old castle fully equipped with all the amenities. While dining on the outdoor terrace, I couldn't help but think of the "girls" who lived here, playing and running on the site and in the hallways of the castle. (a real castle, NOT a Disney knock-off). The food, beautifully prepared and served attentively by Marc and his team made our stay all the more enjoyable. Delicious. A cognac by the fireplace capped the evening! I cannot image a single complaint; unless one travels with their nose up in the air! No pretensions here, unlike Monaco! Merci. Formidable.

Room Tip: Ask Chantal, the owner for what is the best!
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Canadian_Tourists581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (29)
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Jersey
Level Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 12 September 2013 via mobile

It's been 5 years since we last visited Chateau de la Caze, since then the ownership has changed, they have added a small gym, spa, jacuzzi and heated the swimming pool. We received a warm welcome at reception and the receptionist was aware that we had stayed before, which I found surprising considering the 5 year timespan. Our room was located in the annexe just a few meters from the main hotel and overlooking the pool. The room is quite spacious with a lounge area, large bathroom, with corner bath, shower cabinet and a separate WC. The minbar contained soft drinks and beer, wine and other drinks could be ordered from reception. There was a TV and free wifi. The decor is of a contemporary style but complimented the building well, everything was very clean.
The heating of the pool is a great improvement, as previously it was always quite fresh (n.b. quite fresh is polite for really cold), the pool is set in a decked area with sun lounges and umbrellas, just to the side of the pool is the jacuzzi. The pool area was tidy and clean, which was remarkable considering the number of trees surrounding the area.
The main hotel building is the old chateau and is really beautiful, just look it up on their website, the setting in the Gorge du Tarn is idyllic and very romantic.
We stayed demi-pension, which includes diner and breakfast. Diner is a set menu with amusee, starter, main course and desert. There isn't any choice, but you are presented with a menu and if there was something you couldn't eat a change would be made. The food was excellent and the meal well balanced, I was a little dubious as both courses were fish, but the chef knows best. There is an excellent menu if you do not want the demi-pension option
Diner on the first night was served in the smaller dinning room, this has had the walls and ceiling exposed to reveal the original decor from the 15/16 century, which was very interesting. There was some modern art on the walls, as one reviewer has commented, the colours were bold, but the subject matter was quite pleasing, beauty is, after all, in the eye of the beholder.
Breakfast was typically French, bread, croissants, fruit salad, compote, yogurt, with a choice of hot beverage. Everything was fresh and except for the yogurt, home made. Other options were available at a small supplement.
A stay at this chateau is not cheap, but the running costs of such an establishment must be substantial, as with most things in life, you get what you pay for, this was our fifth visit and I hope there will be many more in the future.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Richard I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
121 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 14 July 2013

We stayed here for 1 night in the accommodation overlooking the swimming pool. Unlike other comments, the receptionist insisted on taking our luggage across for us. He also showed us the private dining room area with the painted ceilings & told us the story behind it. It was a spacious and comfortable room. We had a drink before dinner in front of a roaring fire which was lovely given it was unseasonably cold. We had the tasting menu for dinner which was delicious. Breakfast the next morning was just ok. The setting is stunning. I would have loved to stay longer.

Stayed May 2013, travelled as a couple
Helpful?
2 Thank Cabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blountville, Tennessee
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 31 May 2013

This castle built deep in the gorge created by the river Tarn in southern France was built in 1492 and has been converted into a wonderful hotel. It costs about double what you would pay for a 2 star hotel and about 3-4 times a bed and breakfast, but the ambiance and view are worth it! We first visited this canyon in a VW camper during the autumn (fall) of 1978 and promised ourselves we would return. This time it is early spring and all the wild flowers are in bloom. The scenery in this gorge is rivaled only by the Gorges du Verdon a few miles further south. There are many canyons carved from the limestone of the Dolomite mountain ranges. There are narrow roads with hundreds of hair-pin bends weaving up 500 meters (1500 feet) from the river to the top of the canyon. Rent the smallest car you can find because many of the scenic routes are barely wide enough for two very small cars to pass and camper vans are banned from many roads. Don't forget your camera for the spectacular views!

Room Tip: There is a wide range of different rooms at various prices depending on the size and the view.
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  • Stayed May 2013, travelled as a couple
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Helpful?
2 Thank EvanLewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 April 2013

Celebrating our anniversary with a driving trip through the backwoods of France. In planning the trip we decided to make a stop in a french national park and stay in a Castle called the Chateau de la Caze. Prior planning coordination with the hotel was excellent. My emails were quickly answered and when I asked the hotel rep (turned out to be the general manager Chantal) which of the Chateau's room would she recommend to her parents if they were visiting, she said "the Melchoir suite". Which we reserved and used for our three night stay.

The suite was located in one of the castle turrets on the highest level with a view from the bedroom out upon both the grounds on one side, the river tarn and the beautiful Gorge on a second side and a view of the side of the castle and the MOAT on the third side.

With certain exceptions (the restaurant manager Mark), the staff is comprised of very young, college aged kids who seem to be working their way through life with an adventure by working at the Chateau. It kind of felt like the staff on a cruise ship in some respects. So what you have is a great deal of good intention delivered awkwardly on occasion and, with the exception of the restaurant, a lack of in depth knowledge of the finer points of providing a top drawer room.

The setting is magnificent. The natural beauty is incredible. We left the castle just last Saturday - late april and there were few tourists in the area, which made navigating the tiny road that follows the tarn river through the Gorge relatively easy.

While living in a Castle is scenic and an experience, the chateau cannot be construed to be a five star facility. The mattresses aren't the most comfortable. The sheets are not the fine quality you would find in better hotels and the furniture in the room is awkward (but they ARE period antiques). there really was no place to sit and read or work comfortably. so the facilities themselves in our particular suite were scenic but not at the top of the comfort scale. I feel a bit petty saying that considering there were people and families all along the Gorge valley sleeping in TENTS and sleeping bags on the GROUND. No comparison with THAT.

The absolute highest point of our stay was the dinner in the restaurant. We had a waitress named "Mel". she shortened her French name to make it more pronounceable for the Americans. She was a French canadian. Our lack of ability in the French Language has occasionally resulted in big surprises during restaurant meals (what we THOUGHT we were ordering and what we RECEIVED). She spoke English like an American, completely down to the colloquialisms used properly - if you're reading this and you're BRITISH, you might disagree that her language was flawless, but for an American it was perfect.

The CHEF is a genius. We had the finest meal we have ever eaten in France at the Chateau (and we've traveled in France frequently). The price of that meal reflected it's quality. I could have skipped the meal and bought a small used CAR with the savings. I exaggerate, of course, but it WAS seriously expensive. We had a few meals down the road in Saint Enimie during our stay and just as a comparison, we purchased two main course entrees for less than the price of one appetizer at the Chateau.

I mentioned before that they really make an effort to insure their guests are happy. Here's an example. We're traveling by car on this trip. The evening before we arrived we were staying at a Chateau several hours north - also in the french countryside. I asked the concierge at the previous property to phone the Chatea de la Caze and find out if we could have a few things dry cleaned while there at the property. He came back to me and said they would be happy to assist with having my dry cleaning done while there. I was thinking, this is like a traditional hotel and they have a laundry service. Anyone who has ever been to France and has had dry cleaning done, knows that it is not something the french use frequently and when they do use it, it costs them a pretty penny. When we arrived we gave our dry cleaning to the people in the reception office and they said someone would drive it to town and have it cleaned for us - I thought "town" was the village just down the road (15 minutes). It turned out that the dry cleaning facility was nearly an hour drive each way (we found out when we insisted on retrieving it ourselves - it appeared it might not be finished before our departure - which caused a minor meltdown on my part). Probably the proper thing for the hotel staff to have done in this circumstance would have been to tell us "sorry, we don't do dry cleaning".

We had no idea it would be such a project for them until we insisted on picking it up ourselves (whether it was ready or not). The bottom line is that they bent over backwards to accommodate us and did it quietly without sharing what an inconvenience it was for them (not to mention the cost of gasoline for that drive - to the young lady who delivered it for cleaning).

so in summary, wonderful customer service filled with great intentions, a remote and isolated experience - quiet as a churchmouse at night with only the gurgling sounds of the passing river to lull you to sleep in your semi-comfortable, non lux bedding and sheets, fantastic FOOD worthy of a trip all on it's own.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank LenM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 November 2012

I stayed here for 2 nights in July whilst on a driving holiday through France with my husband and 7 year-old son.

The hotel is beautiful in a stunning setting. We stayed in a separate building to the main chateau, next to the swimming pool with beautiful views over the chateau and Gorges du Tarn. Whilst a stay here is not cheap, the service is impeccable so in my view it is worth every penny.

We had dinner in the main restaurant for both nights, the food was delicious with a well-stocked wine cellar. We have eaten in a number of michelin star restaurants and the restaurant at the Chateau de la Caze was verging on that level of quality and service.

The hotel arranged for us to canoe down the Gorges du Tarn leaving from the hotel. Whilst it is relatively easy to arrange this yourselves, it was nice to have this facility and to our surprise we weren't charged over the odds for it either.

I would love to go back here, we left feeling thoroughly relaxed and spoilt.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
2 Thank DB1553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 October 2012

Very good accommodation in an enchanting spot. However, the Chateau is located 8km out of Sainte Enimie and is therefore not suited to those without a vehicle who are walking in the Gorge Du Tarn. Our room in the farm house was very nicely presented and spotlessly clean. The grounds of the chateau were beautiful. Breakfast was expensive and very sweet!. Our evening meal in the restaurant was also expensive however the food was good. At no point were we alerted to the fact that the Chateau is 8km out of the village - this made things very difficult as we were travelling on foot.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mezzy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau de la Caze

Property: Chateau de la Caze
Address: route des Gorges du Tarn, 48210 Sainte-Enimie, France
Region: France > Occitanie > Lozere > Sainte-Enimie
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Sainte-Enimie
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Chateau de la Caze 4*
Number of rooms: 16
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Also Known As:
Chateau De La Caze Hotel Sainte-Enimie

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