We stayed here for 2 nights and arrived around 12:30 to check in. We had advised when booking we would be there at 2pm so we realised the room wouldnt be ready and we were happy to just leave our bags and go into town. When we arrived there was no one at the reception desk but there is a note advising to call 9 on the phone and someone will be down. We called on the phone at least 15 times over the space of an hour and no one answered or arrived. We found some cleaners and asked if anyone was around and they didnt speak very good english and told us to use the phone
We ended up waiting just over and hour and the only reason someone came down was because a service man arrived and went to speak to the cleaners in french and a little while later someone showed up. This was a huge annoyance as we wasted a good part of our day just waiting at reception with nothing happening. We couldnt take our bags into town as we had very large backpacks and it was very inconvenient. We also didnt receive any apology for the wait which i thought was bad form.
After the initial bad impression the hotel turned out to be really nice. The rooms were clean and bright and we had a nice view over the river. The staff were friendly and very helpful after the initial check in experience. The terrace upstairs is really nice and the hotel is about a 10 min walk from the main centre of town
Our booking said the hotel was now called o'Cub but all the signs pointing to the hotel and the hotel itself still says hotel cube so this is a bit confusing.
Overall i would stay again but would hope that we wouldnt be waiting over an hour at reception again
- Official Description (provided by the hotel):
- Located in Villeneuve-Lez-Avignon, the O'Cub hotel overlooks the Rhone river and is decorated in both a modern and 70's design. The panoramic terrace offers stunning views of Avignon, the Palace of the Popes and Mont Ventoux. Equally, the hotel has 23 rooms with both a contemporary and colorful decor, a true elegance that leaves the guest with a feeling of being in a cacoon of peace and serenity, some of which have a private balcony. Air conditioned and soundproofed, they guarantee a high level of comfort and tranquility during your stay. ... more less
- Reservation Options:
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- Also Known As:
- Cube Hotel Villeneuve Les Avignon