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“ideal” 4 of 5 bubbles
Review of Novotel Saint Avold

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Novotel Saint Avold
Ranked #2 of 5 Hotels in Saint-Avold
GreenLeadersBronze level
Pershore, United Kingdom
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“ideal”
4 of 5 bubbles Reviewed 17 August 2014

We stayed here for one night on our way back to the UK.
The staff are very friendly and helpful.
The location is perfect for the motorway.
The food is of a good standard and the service very good.
The room was adequate although the tv could offer more, an upgrade needed but this didnt effect our stay too much.
Would stay again if travelling through Europe

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette D, Directrice at Novotel Saint Avold, responded to this review, 28 November 2014
Dear guest,

Thank you for sharing your opinion about your stay in our hotel and for your positive comments.

We are looking forward to welcoming you again at Novotel.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

399 reviews from our community

Traveller rating
    117
    208
    57
    12
    5
See reviews for
159
107
20
95
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 10 August 2014

Yet again we stayed in this hotel on the way to our Austrian holiday. Very coveniently placed near to the motorway, after a traditionally friendly welcome we found our room to be both clean and quiet - with an air conditioning system that worked. Our room had been redecorated, the bed was new as was the bathroom furniture.
In previous reviews we have had occasion to criticise the dinner options available. With our last stays experience being a big improvement on previous visits we were unfortunately disappointed again this time with the restrictive and basic options available. For the overall price paid for our "half board" stay however we are certain the hotel will remain the one we visit on all future travels toward Austria.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheCares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette D, Directrice at Novotel Saint Avold, responded to this review, 28 November 2014
Dear guest,

Thank you for sharing your opinion about our hotel.
I am sorry to read that you were dispointed with the restaurant. Please be sure that I'll do my best to improve the different available options in our restaurant.

We look forward to welcoming you again at Novotel.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey Ci
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

The Novotel Saint Avold is one of the traditional standard Novotels that one finds in France. The room was what we expected - clean and comfortable. What made it special however were the staff who were extremely friendly and helpful.
The other benefit of the hotel is that it is 2 minutes from the A4 with no need to drive into any town or any unnecessary diversions.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavidJerseyCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernadette D, Directrice at Novotel Saint Avold, responded to this review, 27 November 2014
Dear guest,

We appreciate your positives comments regarding your stay at Novotel Saint-Avold, thank you for taking the time to write them.

We hope to welcome you again at Novotel.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
204 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

This was the 2nd overnight stay this year at this hotel, as before the room was spotlessly clean, all the staff were friendly and helpful. The breakfast was adequate and the hotel was quiet giving the wife and I a good nights sleep. Very satisfied and would return again.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jon068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleLathouche, Hotel Manager at Novotel Saint Avold, responded to this review, 29 June 2014
Dear guests,
Thank you for taking the time to give us your opinion.

We very much appreciate your positive comments regarding your stay at the Novotel Saint Avold.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel Saint Avold

Bernadette Daoût
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

My wife and I stayed one night at this hotel with a coach party from Harry Shaw Travel on our way to a holiday in Italy. The room was clean and well presented. The bed was comfortable and everything worked as it should. No complaints.Our breakfast was served in a small but adequate side room
Well positioned just off the motorway

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AHGGDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleLathouche, Hotel Manager at Novotel Saint Avold, responded to this review, 29 June 2014
Dear guests,

Thank you for taking the time to give us your opinion..

We very much appreciate your positive comments regarding your stay at the Novotel Saint Avold.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Bernadette Daoût

Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Saint Avold

Property: Novotel Saint Avold
Address: 15 avenue de Fayetteville, 57500 Saint-Avold, France
Region: France > Grand Est > Moselle > Saint-Avold
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Saint-Avold
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Saint Avold 4*
Number of rooms: 61
Official Description (provided by the hotel):
Novotel Saint Avold is at the edge of a forest, amongst calm green surroundings, 2 km from the town centre and 23 km from Saarbruck airport. Nestled away close to the main route linking Metz, Strasbourg and Frankfurt, the hotel serves as the ideal stopover whether travelling on business or leisure. Comfortable modern rooms, contemporary cuisine offered indoors or al fresco together with 5 private modular meeting rooms make this place the preferred choice for your next conference or private function. ... more   less 
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Also Known As:
Novotel Saint Avold Hotel St-Avold
Novotel St Avold
St-Avold Novotel

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