Stayed here for 3 nights as part of a large group. The hotel is very convenient for the main squares but be careful if wearing anything other than flat heels (ladies) as the area is cobbled and there are numerous loose stones. My room (126) on the first floor was overlooking a side street and there was no noise intrusion from outside. There are three sides - another overlooks a courtyard and another a street leading to the square - this is the one people complained about due to late night noise from the pub on the corner of the square.
The room is what I would call compact but as I was alone then it was fine but otherwise would be cramped. The bath is cramped and is probably about half normal size and more to the style of hip bath but again, no problem to me as I used the shower. The shower pressure is not great and the temperature can fluctuate if others are in use - you have been warned! Also cramped and inconvenient is the clothes hanging cubicle (see photo) - goodness knows who designed it but it is the most impractical storage area I've yet to find in my many hotel stop overs. There was also a drain smell in the bathroom but it didn't seem to filter into the room.
Breakfast is a bit of a scrum if a lot of people are down at once. The seating area is tight, as is the food bar. There is sufficient choice but staff are overworked clearing up and refilling the food stations and cutlery etc. The staffing issue is also reflected in the reception areas as there is usually only one person dealing with both front desk/telephone/bar so you can end up waiting for a drink! However, all staff were helpful and friendly and the housemaids noted I preferred two pillows and made the bed up accordingly. Had no problems sleeping on the bed which I found very comforable.
Free internet is available on a PC in the bar/breakfast area but be warned - the keyboard is different to UK versions and you will have difficulty working out the keys/commands. No problem if you have your own wifi enabled bit of kit as the internet can be accessed free throughout the hotel
Evenings we ate in the pub on the corner of the square (the noisy one mentioned earlier) on the first night but the other two nights saw us in the Au Bureau (which is about third way down on the left of the square facing the Hall). We found this more to our liking - both pizza and omelette were good sized portions and drinks (to us) inexpensive. The merlot at the top of the list was particularly drinkable. My only reservation was the background pop music which even continued over whatever was showing on the tv screens.
The belfry tour above the Town Hall is recommended as the views are great - there's a lift most of the way but a flight of steep steps thereafter. The Cave tour did not hold my attention even though the guide was good and did her best.
Overall I would recommend the hotel due to it's location, friendly staff and comfort of bed. We were on a coach but I don't believe there's any hotel parking.
- Official Description (provided by the hotel):
- The Ibis Arras hotel is ideally located in the historic centre, a short stroll from the Grande Place, the Unesco World Heritage Bellfry, theatres and shopping streets. The railway station is 10 min away on foot. The Convention Centre and the Mercure Atria Arras business centre are 1 km away. It has 63 rooms and a bar, a snack service and Wifi Internet access. A restaurant is near the hotel, as well as public pay parking. ... more less
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- Also Known As:
- Ibis Arras Hotel Arras