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Best Western Hotel L'Atelier 117
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12 - 17 of 86 reviews
Reviewed 29 July 2012

We stayed at this hotel en-route from France in Juy 2012. Arriving at 20.30 on a Saturday evening, we were looking forward to a nice meal in the promising looking restaurant, only to be informed that it had just closed for the night. What is more, the reception closed at 9 pm. It would have been helpful to have been informed of both, before arrival. Our French is not great but we manage, not aided by the receptionist, who did not really sympathise with the fact that we had two young and hungry children on our hands. What's worse, the next morning their payment device did not work during check-out, despite trying five different credit cards. Again not the problem of the receptionist, clearly. Our departure was delayed by half an hour, while we had to scramble into town to find an ATM - of course the cards worked in that - with the directions from the receptionist "Centre-ville" being totally unhelpful.

The room was fine, but the above experience was so frustrating, that it overshadowed everything else. Unless you speak great French - and carry lots of cash - I'd suggest you stay somewhere else.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank ChaseMeridian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018
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  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2018 via mobile
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Stayed: February 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia L, Directeur général at Best Western Hotel L'Atelier 117, responded to this reviewResponded 22 February 2018
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Reviewed 22 December 2017
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Room Tip: un vaste parking
  • Stayed: December 2017, travelled on business
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia L, Directeur général at Best Western Hotel L'Atelier 117, responded to this reviewResponded 27 December 2017
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Reviewed 20 November 2017 via mobile
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Stayed: November 2017, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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