I contemplated for a while whether to give the site 3 or 4 stars, and finally decided on 3.
We stayed for 7 nights with Eurocamp in a tent. The tent was fairly well equipped, and clean. The site was well situated for being able to get to various places in Normandy, and had good facilities including various pools and slides, children's activities, a massive playing field, a shop, takeaway and restaurant. The prices of the shop were very reasonable, and they had lovely fresh bread and croissants/pain au chocolat in the morning. The prices of the takeaway and restaurant were also reasonable, and the food in from the takeaway was fine. The park site was kept clean and tidy, and was incredibly busy.
The bits that stopped it being more than 3 stars were the following:
- no washing up bowl provided by Eurocamp, which is very odd, especially as none of the sinks had no plugs
- our pitch was on a slope, so our mattresses slid off the end of the bed!
- our pitch seemed a little more unkempt than other pitches (though on the plus side it was in a more secluded area and not regularly walked past by lots of people)
- not having table tennis bats and balls available for free from the animation team - you had to buy them yourselves from the shop
- not enough toilet and shower facilities for the number of people staying on the campsite
- the cleanliness of the toilets/showers, and the fact there was no soap dispenser in the women's toilets, but there was in the men's
- the food in the restaurant - it was just 'ok' - I had beef bourginon, which was literally 3 chunks of beef in gravy dumped on my plate with chips, and my son's lasagne looked like it had been re-heated
- the staff, other than the one from the park we met on check-in and one in the takeaway, were not overly friendly. This was particularly true of one of the waitresses in the restaurant.
- the biggest issue for us was noise. It was interesting to read some reviews which said the noise was carefully patrolled, as it was not. The cut-off point was supposed to be 11pm, yet some of the activities in the bar did not finish until after 11, and the bar did not shut until later than this. Some nights the noise carried on until well after midnight, with no one preventing it. This meant our sleep quality was poor, as we could not get to sleep and were up early due to early morning noise. If they have a curfew, it needs to be clearly stuck to.
I know this is not down to the park, but we only saw the Eurocamp rep once, at the beginning when we arrived. She left something on the tent to say how to check out, but she did not tell us where the rubbish bins were, or really induct us in anything to do with the park, or check on us during the holiday.
The park had good facilities for younger children, but I think before staying you really need to be aware of the noise issues.
We would stay with Eurocamp again, but not necessarily at the camp site due to the issues above.
Handy hints: make sure you take soap, and get to the shop early to get pain au chocolat - they sell out very quickly.
- Also Known As:
- Camping La Vallee Hotel Houlgate