I was very pleased with my stay in this hotel when I visited in October last. However a recent stay for one night was not so agreeable.
I reserved and prepaid this hotel online as before. Upon arrival I was handed the key to a ground floor room facing the street. As a lone female travelling I prefer to be on a higher floor and requested this. I was told this was not possible as pre-paid rooms are apparently allocated a room number at reservation and this cannot be changed. I was also told that the hotel was full, which was an 'untruth' as I later heard the receptionist on the phone to a potential client stating that 6 rooms were still available for the night. This did not do much to please me.
I went out to dinner and upon returning and switching lights on, I noticed a dirty floor in the lavatory. An exploratory clean with a wet tissue revealed that the problem was endemic in the whole of the room. Being at street level, I also had the pleasure of beer drinking and shouting people outside my window till midnight.
I reported these shortcoming to the hotel, so beware. When booking ask for a high floor when you book, and test the cleanliness on arrival.
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