We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Room not up to standard”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Ibis Site du Futuroscope
GreenLeadersBronze level
Reviewed 9 January 2013

When we tried to book in the clerk said he did not have the room we had ordered and paid for 7 weeks prior.So I said we would have a two single bed room as I was travelling with my forty year old son.Then he said he did not have that either so he put us in a room that had a double bed and a pull down bed that was suitable for a young child but that was not very clean it had many hairs on the sheet and very uncomfortable.So all in all this was not very good service bearing in mind we have been using Ibis for more then 12 years.

Regards A.T.Mills

  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tonyorba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisfutur, Directeur général at Hotel Ibis Site du Futuroscope, responded to this reviewResponded 11 January 2013

Sir,
I’m really sorry for your bad experience in our hotel. As you can read from most of the clients who stayed at ibis Futuroscope, The staff is attentive has the cleanliness and I’m sure that, unfortunately for you, this situation is something exceptional. Are certain that your remarks were read with attention
Best regards
Didier Raquet
General Manager
Didier Raquet
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,146)
Traveller rating
Traveller type
Time of year
Language
  • More languages

51 - 57 of 1,146 reviews

Reviewed 20 November 2012 via mobile

Spent one night here but because it was a Thursday, we were informed Futuroscope wasn't open. Quite the pity, but then we were here for work.

The hotel is very decent and the staff effectively bilingual. Parking outside the hotel is free and breakfast was not bad.

When I'm back in Poitiers, I'd probably book this place again :)

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MagicBabeNing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2012

Booked this hotel for a visit to Futuroscope, took advantage of their deal where we booked two rooms for two for the price of a family room, this was great as it gave us an extra bathroom, essential with two teenage girls! The hotel was clean and comfortable and couldn't be faulted for the price. The location was perfect for Futuroscope, just a short walk away, and we were able to leave the car at the hotel even after checking out while we spent the day at the park, saving the price of a parking ticket at the gates. Wouldn't hesitate to book this hotel again if we're ever back in the area.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JanMCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012

Our ferry from Santander to Plymouth was cancelled (thank you Brittany Ferries) and we had to drive home up through France. First day on the road and with exhaustion creeping in needed a stop for the night. Thankfully the Ibis had a room and how delighted we were.
O.K. it was not luxurious but would have been perfectly adequate for a few nights, let alone 1. Spotlessly clean and a very comfy bed.
The evening buffet was superb - great food and a competitive price. Really enjoyed the breakfast too.
After a good night's sleep was ready to tackle some more of the journey

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GasheadBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2012

Excellent hotel for service, value and location. Restaurant was very good, in terms of food and value for money. Hotel was easy to find and great for visiting Futuroscope. Will use again when visiting the Poitiers area.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank adrianwalksonwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

We loved this hotel! We only stayed one night while we visited the Futurescope, and the hotel was clean, bright, open and just plain nice! Our room wasn't huge, but large enough, the bathroom was clean and quite large, and we even had a little balcony with a table and chairs to sit on. The bed and the pillows were comfy, and it was fairly quiet too.

We had the buffet dinner and the breakfast, and both were of a pretty normal standard! Great for the price.

The Futurescope is within walking distance (around 5 minutes, if not less), meaning that you could pop over during the day, walk back to the hotel to freshen up and rest, and then go back over in the night to enjoy the evening show. Great location, great hotel, and great staff! And SUCH a great price - if you're visiting Futurescope I don't know why you would even consider anywhere else!

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ashleigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2012

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank willymikes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Chasseneuil-du-Poitou hotels
0.2 mi away
Novotel Poitiers Site du Futuroscope
Novotel Poitiers Site du Futuros...
#5 of 20 in Chasseneuil-du-Poitou
1,085 reviews
0.6 mi away
Plaza Site du Futuroscope Hotel
Plaza Site du Futuroscope Hotel
#3 of 20 in Chasseneuil-du-Poitou
1,561 reviews
0.1 mi away
Hotel du Parc - Pirates
Hotel du Parc - Pirates
#11 of 20 in Chasseneuil-du-Poitou
392 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Mercure Poitiers Site du Futuroscope
Mercure Poitiers Site du Futuros...
#1 of 20 in Chasseneuil-du-Poitou
495 reviews
0.7 mi away
Inter Hotel Alteora site du Futuroscope
Inter Hotel Alteora site du Futu...
#6 of 20 in Chasseneuil-du-Poitou
1,077 reviews
0.2 mi away
Campanile Poitiers - Site Du Futuroscope
Campanile Poitiers - Site Du Fut...
#12 of 20 in Chasseneuil-du-Poitou
1,031 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Ibis Site du Futuroscope? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ibis Site du Futuroscope

Address: 2 avenue Thomas Edison, 86360 Chasseneuil-du-Poitou, France
Phone Number:
Region: France > Nouvelle-Aquitaine > Vienne > Chasseneuil-du-Poitou
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Chasseneuil-du-Poitou
#3 Romantic Hotel in Chasseneuil-du-Poitou
#3 Green Hotel in Chasseneuil-du-Poitou
Price Range: £56 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Site du Futuroscope 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Ibis Poitiers Futuroscope hotel is located five minutes walk from the Futuroscope amusement park, near the Convention Centre and local companies, 5 minutes drive from the SNCF station at Futuroscope and 15 minutes drive from Poitiers and its SNCF TGV railway station. Our airconditioned hotel offers 140 rooms as well as a restaurant, outdoor pool bar, 24 hour reception, a WiFi area, free private parking and 5 meeting rooms for seminars. Our establishment has been awarded the Vienne Quality Label. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Expedia, TripOnline SA, Evoline ltd, HotelsClick, Ebookers and 5viajes2012 S.L. so you can book your Hotel Ibis Site du Futuroscope reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Poitiers Site Du Futuroscope Hotel Chasseneuil-Du-Poitou
Ibis Chasseneuil Du Poitou
Hotel Ibis Site Du Futuroscope France/Chasseneuil-Du-Poitou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing