We stayed for 2 nights in August at this hotel. The room was very small, but light and airy and had a balcony and a fabulous view of Cap Canaile. However, we found the difficulties around parking very stressful. We tried to reserve hotel parking when we first booked, but were unable to do so, we rang the night before our arrival and were unable to do so. I actually wonder whether the hotel parking actually exists, as I did not meet any other guest who had been successful in obtaining a spot. We were directed to the public parking which had to be meter fed. Surely, the hotel could negotiate some way of actually booking and paying for this in advance. On our arrival at the public parking, the attendant said if we could confirmation from the hotel, we could stay for free. We asked the hotel about this, but were told this was not the case and they were not prepared to give us anything. You had to be up before 9 am and have all the right coins to put in the meter, which was a real headache. On the first morning realised I didn't have the right
money, and asked someone at Reception for change. With a look of total indifference, I was told she had no change and couldn't tell me where I could get any. At breakfast, there was no-one to greet us or offer tea or coffee, it was totally self service, expect that half the stuff wasn't there. I had to ask for milk for tea, but was told they only had hot milk - what in a hotel kitchen there was no cold milk? I had to ask for a plate and there was nowhere set up to sit on the terrace. Very poor show. The next morning, we went down earlier and it was a bit better. At no time did anyone wish us a nice stay, offer any information about anything, or show the remotest interest in us as paying customers. We had just come from a guest house in Aix-en-Provence which was warm, friendly and personal and the contrast could not have been greater. I am not sure whether to recommend this place or not. It is in an excellent location, a short walk in to town, it was quiet when we were there, but I believe is a lot noisier during the height of the season. However, we loved Cassis, and you have to stay somewhere!
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- Also Known As:
- Mahogany Hotel Cassis