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“Beautiful but not perfect enough”
Review of La Pinede Plage

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La Pinede Plage
Ranked #2 of 12 Hotels in La Croix-Valmer
Certificate of Excellence
Reviewed 21 June 2014

The place is really gorgeous. The private beach is outstanding. Good place if you want to relax. I just thought the room including mattress, cushions etc was not worth the price we paid.

Same opinion about the food at breakfast and restaurant; again, good but not good enough. When in a 4-5 star hotel with their prices, I expect fresh squeezed fruit juice at breakfast and fresh bread (it's frozen...). We ate at the restaurant one night, I was VERY disappointed. Just eat outside, it's worth it.

The highlight is definitely their beach, but maybe the hotel ought to focus on the rest a bit more.

  • Stayed: May 2014, travelled as a couple
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Thank JelizaRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numa R, Directeur général at La Pinede Plage, responded to this reviewResponded 25 July 2014

Dear Madam,

First I would like to thank you for writing a review on Trip Advisor about your stay at La Pinède Plage.

I am sorry to learn that you felt the service provided did not match the price.

Neverthless, I have to mention that the bread served at breakfast is a fresh.

Also, I would like to get a touch with you to get a more accurate review of your experience at the restaurant and the rest of course.

Me and my team will be delighted to welcome you once again at La Pinède Plage for a better experience.

I stay at your disposal for any other requests. Please do not hesitate to contact me directly for your next booking.

Very Cordially,

Michel Colomas
General Director

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Reviews (219)
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32 - 38 of 220 reviews

Reviewed 19 September 2012

We have been coming here for 11 straight years (so we do really like it).
The hotel is set in a secluded bay so that you can (almost) not see another house which makes it pretty unique for this part of France.
The staff, from the gardeners to the cleaners to management, are all exceptionally friendly and helpful, and also appear to be enjoying themselves, which is a real tribute to senior management.
Food is good (the sister hotel Chateau de Valmer serves really exceptional dinners)
Rooms are good, clean and of an adequate size with excellent walk-in power showers
The downside? Its not particularly cheap and traffic into St Tropez in August is appalling (solution - don't leave the hotel)

  • Stayed: August 2012, travelled with family
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2  Thank eJohnWood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numa R, Directeur général at La Pinede Plage, responded to this reviewResponded 21 September 2012

Dear Client,

I would like to thank you for your comments. They are essential as they provide a motive for continuous improvement.

I am pleased that you enjoyed the location as well as the quality of our services.

Looking forward to having the pleasure of seeing you again soon at La Pinède Plage,

Yours sincerely,

Michel Colomas
General Director

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Reviewed 14 September 2012

Beautiful location situated directly on the beach in one of the most beautiful places on the coast. Really pleasant and professional reception and service, very nice rooms decorated with taste and spirit of detail. Restaurant prices are high, but the food is worth it: Local cuisine with high quality, fresh fish, vegetables from the garden ... not to mention this unique atmosphere sitting under a pine tree watching and listening to the sea. A small paradise that blends perfectly with the nature of this place – it has nothing to do with the "mass processing" that is perceived more often on other places (hotels & restaurants) on the coast. Of course, this comes at a price, but I really recommend this place to everyone who wants to discover the real authentic Côte d’Azur which makes us so dream without having to renounce the amenities of a 4-star hotel! As for me, I had a magnificent stay and will come back definitively.

  • Stayed: September 2012, travelled solo
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1  Thank FK2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numa R, Directeur général at La Pinede Plage, responded to this reviewResponded 21 September 2012

Dear Client,

Regarding your stay at our hotel, I would like to thank you for your very positive feedback. Your comments encourage and motivate our team to strive for continuous improvement.

I am delighted that you appreciated what we consider to be a unique location and that the quality of our restaurants met with your approval.

Looking forward to having the pleasure of seeing you again soon at La Pinède Plage,

Yours sincerely,

Michel Colomas
General Manager

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Reviewed 4 September 2012

The beach is beautiful, the location ideal and the restaurant, eating under the star looking out at the sea, is divine. We will definitely be back and would recommend this hotel to anyone seeking a retreat in a beautiful part of thencoast. Its great that you really have access to two hotels as the spa, which is beautiful, is located at the sister Chateau. Abd the wine is great.

Stayed: August 2012, travelled as a couple
Thank N J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numa R, Directeur général at La Pinede Plage, responded to this reviewResponded 21 September 2012

Dear Guest,

I would like to thank you for taking the time to leave a review and I am very pleased to hear that you enjoyed your stay at La Pinède Plage.

Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one.

We look forward to the pleasure of welcoming you back to La Pinède Plage.

With our very best regards,

Michel Colomas
General Director

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Reviewed 27 July 2012

We wanted a few days by the beach to relax and we found this little hotel, which wasn't cheap, so we thought it would be quite good... How wrong we were, while our room was cleanish, it was small and uninviting with a little balcony that you couldn't sit out on for most of the day because it was scorching in the full sun and there was no umbrella or covering. The walls of the hotel were thin and you could hear the night time crying of children and the slamming of doors, and the racing up and down of the corridors. The water in the room pleased itself whether it was hot or cold and the public areas were packed screaming children and people who thought shouting was an olympic sport. We had to move our beach beds twice to get away from the noise and in the end we moved out of the hotel beach area and onto the public beach. It seemed that most of the staff were there for their own sakes and were verging on rudeness with their service, if you could call it that! The food wasn't too bad and the location stunning on Gigaro beach, but it was like sitting in a kindergarten to eat our food. So perhaps the best time to go would be when all the children are at school... We, and our friends, will not be going to this hotel again.

  • Stayed: July 2012, travelled with friends
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1  Thank AEW22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numa R, Directeur général at La Pinede Plage, responded to this reviewResponded 21 September 2012

Dear Guest,

We are very sorry to hear that you are disappointed with your stay. We have taken good note of all your comments and would like to apologize for the inconvenience caused.

Please, be sure this is not the image we want to give to our clients and we strive every day to provide our guests with the best service and an unforgettable stay.

Thank you for your understanding and for helping us to improve the quality of our service.

Best Regards,

Michel Colomas
General Director

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Reviewed 12 July 2012

Cannot recommend this hotel enough, for its situation ie slap bang on the beach. It is very expensive, but worth every cent. For our tastes, however, the dining-room is out of bounds: it has gone far too chi-chi and upmarket in every way. In the good old days one used to be able to sit there in very casual clothes, at lunch-time, at least, having a club-sandwich and chips type lunch. Nowadays it is ridiculously formal - almost cloche-lifting - and takes itself far too seriously. THe food is good, but so it ought to be at those prices. Luckily there are plenty of simpler, less pretentious restaurants along the coast, and in the village of la croix valmer too, but it is a bore to have to get in the car and go to them. ( Lunch on the next-door beach - Heracles - which used to be the easy alternative, has gone unplayable too, sadly. Really bad food by any standards, and surly, unfriendly and uncaring service.)
Such a pity that the otherwise gorgeous Pinede cannot get it right, when it comes to feeding its guests, or maybe it's just us and everyone else is happy with it? I would be interested to hear.

Room Tip: the rooms on the first floor overlooking the pool and sea have the best view, altho they'd be ev...
  • Stayed: July 2012, travelled as a couple
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Thank operatix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Numa R, Directeur général at La Pinede Plage, responded to this reviewResponded 21 September 2012

Dear Guest,

I would like to thank you for taking the time to leave a review and I am pleased to hear that you enjoyed your stay at La Pinède Plage.

However I am sorry to hear that you did not appreciate our restaurant.

Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service.

We look forward to the pleasure of welcoming you back to La Pinède Plage.

Best Regards,

Michel Colomas
General Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2012

8 visits already, unique location, secure parking, tennis court, small pool, "private" beach with attendants. Rooms are modest modern and functional, but you don't come here to stay in the room. Amusingly don't get caught eating food which you didn't get from the hotel, as we observed some neighbours being haranged for this. Breakfast adequate, staff not locals, meals OK. The price? Well it's the location which is everything.

Room Tip: Book in advance, preferably a year before, otherwise as of February.
  • Stayed: August 2011, travelled with family
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Thank CecilGgibley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Pinede Plage

Address: 382 boulevard de Gigaro, 83420 La Croix-Valmer, France
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > La Croix-Valmer
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in La Croix-Valmer
Price Range: £288 - £637 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Pinede Plage 4*
Number of rooms: 32
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