This hotel was OK. The actual room was fine, as was the modern bathroom. It's an older hotel, but they've done a decent job modernizing the decor. We had a view of the marina, which was nice, but not nearly as nice as it looks on the web site. There's a busy street, a parking lot, and other un-scenic stuff between you and the water. Plus the window is small and you pretty much have to stand in front of it to enjoy the view. And as others have mentioned, the area is quite noisy.
I am not usually a person who complains about service, but this is one of the worst service experiences I've had in France. We called before we arrived and were told that there was parking "inside." When we arrived, the hotel entrance was extremely difficult to locate; there is no signage and we ended up on a dead-end street that we then had to back down. There is no loading/unloading area for the hotel, so my husband circled while I ran in to try to figure out what to do with the car. The woman at the front desk was quite nasty, and told me that my husband had called earlier and she had explained there was no parking at the hotel, parking was inside. Her English was extremely poor, and clearly she was confused about what "inside" means--OK fine, but that's not my fault, and I think our confusion was understandable. The whole experience was extremely unwelcoming and frustrating after a long drive. It took forever to understand what to do with the car; we finally figured out that you have to use a paid parking lot a few blocks away. Over the course of our stay, I heard many guests have this same conversation with the front desk staff in various languages. A clear description of the parking situation on the Web site or in the check-in email would make things a lot easier all around. And since everyone seems to be confused about it, why give off such a nasty exasperated attitude?
The rest of our stay was uneventful, but the front desk lady continued to be condescending. Definitely skip the hotel breakfast--it's 9 euros each for stale supermarket pastries and one cup of coffee each. The hotel is conveniently located in the center of town, but if you are looking for a charming Med coast experience I do NOT recommend staying in Le Lavandou. It is very busy and touristy--it reminded me of Myrtle Beach SC. None of which is the hotel's fault, but just a word to the wise if you are deciding on locations.
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- Also Known As:
- Le Rabelais Lavandou