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“Never ever stay there. unprofessional- We won't go again.”

Park & Suites Confort Annemasse
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Park & Suites Confort Annemasse
Ranked #16 of 19 Hotels in Annemasse
Reviewed 12 July 2009

We booked online thru Expedia and even spoke to a rep to ensure that the guaranteed late arrival was in effect and that they still had 24hrs check in. We drove from Germany and didn't get there until 1am. Upon arrival, we were disappointed to find NO where to park, and NO Receptionist available. It still stated 24hrs check-in on their signs. It referred us to a number for late arrivals. My husband called the number and the hotel manager did not accommodate us. Would not come to the place to get us checked in. He gave my husband access with a code to see if there was a key for us and there was NO key. The guy did not understand anything and we ran out of all our minutes trying to get him to come out. We had 2 options - sleep in the car or find another hotel at last minute. We ended up driving aimlessly nowhere til we came across Best Western and paid an additional $350 so my two small kids wouldn't have to sleep in the car. We checked in at 3am. The next day we went back to Park Suites to demand a refund since we already paid for the hotel. But the place was CLOSED. Then we noticed the kiosk for electronic check-in. But found that under our Reservation number AND name we were NOT found. The location of the hotel was horrible, and unless you really don't care at all, I would never recommend this place.

  • Stayed: July 2009, travelled with family
    • Value
    • Location
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3  Thank mskeisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 17 reviews

Reviewed 10 April 2006

What a strange hotel!

The room was big and the bed was comfortable but there was no washhand basin in with the toilet; the screen on the bath was the opposite side to the shower so everytime you have a shower you soak the place; the room was cold and I couldn't work out how to work the radiator; the place locked up for the night at 11pm; there wasn't even UHT milk with the tea & coffee; the breakfast was one of the worst ever despite costing Euro11 and the reception staff weren't very pleasant.

  • Stayed: April 2006, travelled on business
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3  Thank nobodys-child
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
London
39
Reviewed 27 December 2005

The hotel and room itself was great. Very clean, good, large space considering it's in Europe. Separate living room and bedroom areas.

However, the kitchenette was very disappointing. We checked in and dropped our things, then we out in the town and purchased items for dinner. We came back to cook them and realized the kitchenette had NO plates, cutlery, pots, pans, cups, etc. Nothing except the fridge, stove and micro. We went down to the desk to borrow some items and they actually *checked* the contents of our bag to see if what we'd purchased could be cooked in the microwave instead before giving us a pot and some plates. Very very strange.

Don't stay there unless you really don't have needs beyond a regular hotel room with the bonus of a fridge.

  • Stayed: December 2005
    • Value
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2017
Google Translation

  • Stayed: February 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2016 via mobile
Google Translation

Stayed: August 2016, travelled with friends
Thank 75elly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2016
Google Translation

Room Tip: Trouvez vite un autre hôtel !!!
See more room tips
  • Stayed: November 2015, travelled on business
    • Location
    • Cleanliness
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3  Thank moumie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2016
Google Translation

Room Tip: Chambres côté rue hyper bruyantes impossible de dormir le matin, mauvaise isolation
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  • Stayed: January 2016, travelled on business
    • Value
    • Location
    • Service
3  Thank solange2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park & Suites Confort Annemasse

Address: 17 rue Marc Courriard, 74100, Annemasse, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annemasse
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Annemasse
Price Range: £36 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Park & Suites Confort Annemasse 2*
Number of rooms: 49
Reservation Options:
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