The hotel, which was allegedly renovated a few years ago, is literally falling apart. We stayed there on 2 separate occasions within the space of 2 weeks. Both times we got so called "upgrades", which judging by our bookings online were probably just slightly bigger than we booked and due to availability.
In the first apartment the heating was off and it took hours to warm up the place. The curtains in the living area were hanging off only 2 hooks and have clearly not seen a washing machine in years. Nobody took the trouble to insert all the hooks in the rail.
The TV set was about the size of a laptop for a viewing distance of about 4 meters! And the wifi was practically unreachable throughout the apartment except in one room, where coverage was better but very slow.
In the second apartment we could not even close the front door. When we went back to reception we were given instructions as to how to turn the handle so the "safety" mechanism would kick in (ie you could actually keep the door closed). Obviously there were no instructions anywhere in the flat about this. The TV was slightly larger here and wi fi slightly better and more stable unlike the toilet which tilted every time we used it. There were also large mould stains in the toilet and bathroom walls.
In both apartments the kitchen looked as if it had seen better days with tops chipping, kettle spluttering and fridge dripping.
As for overall cleanliness, whereas the bathroom and toilet were ok, the floors had obviously not been done or had been done very superficially and in one of the two rooms there was the distinct smell of cigarette smoke, possibly left behind by the cleaner.
Overall not an experience we care to repeat, it is just one step above roughing it in the park.
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- Also Known As:
- Zenitude Hotel-Residences La Versoix Divonne-Les-Bains, Ain