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“So near and yet so far”

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Novotel Geneve Aeroport France
Ranked #2 of 9 Hotels in Ferney-Voltaire
GreenLeadersBronze level
ontario
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“So near and yet so far”
4 of 5 bubbles Reviewed 4 January 2014

We booked this hotel because we believed it was convenient to the airport in advance of an early morning departure home to NA. However, it turns out the hotel is on the French side of the airport. It is very hard to get directions to the hotel., They don't have a desk at the airport. The Geneva airport information desk couldn't be LESS helpful; no maps, very vague directions. Also, the hotel shuttle bus does not run on a schedule; you have to call the hotel on a courtesy phone which, as it turns out, is at the Europcar rental desk on the other side of the airport from Arrivals. To get to the phone, you have to barge your way to the front of the line ahead of rental car clients to even see the phone, let alone use it. They come to pick you up in about 10-15 minutes, back across the terminal!. In the early morning, the shuttle doesn't run until 7am, so if you have a flight prior to 0830, you have to take a taxi to the airport (about 30-35 euros) in order to have enough time. The airport itself is a temple of chaos, poor design, archaic protocols and surly attitudes. Who knew the Swiss were so inefficient? It's a very poor first impression for travellers. Lesson learned? Book a hotel on the Swiss side that has a proper shuttle bus!!!! The hotel mind you was clean, quiet and the dining room very nice. Too bad about the logistics!

Room Tip: All rooms are quiet. It's the location and logistics that make it inadvisable.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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632 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bologna, Italy
Level Contributor
141 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 17 December 2013

We slept one night in this Novotel during a visit to the beautiful CERN in Geneve. Nothing to complain about. All at the usual great Accor-Novotel standard. Good, compfortable rooms, a little bit small for a family of 4 but very good for a quick stay.
Great breakfast buffet, worth the price (15€), but only adults pay.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francesco_Montanari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

Stayed at this hotel nearby the airport on the French side. The price was good, and the service was excellent. Everyone from the front desk (check-in and checkout) to shuttle driver were pleasant, and the front desk lady even gave my daughter a childrens toy at check-in. Great touch! The lobby was cute, with a reading area, and an XBox for kids, which I didnt know about.
I spent most of my time in Geneva, so I couldnt take advantage of the hotel's restaurant or lobby facilities, but I did like the cute trainset. I would definitely stay here again.

Note: the shuttle picks up at the airport. There is a black phone on the counter next to the Europcar rental counter. The phone itself is labeled, but you wont know until you actually walk up to the counter and pick up the phone. I wish they would put a sign up so its easier to see. Besides that, nothing I could possibly complain about.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank tiggitytsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Geneve Aeroport France

Property: Novotel Geneve Aeroport France
Address: Chemin des Trois Noyers, 01210 Ferney-Voltaire, France
Region: France > Auvergne-Rhone-Alpes > Ain > Ferney-Voltaire
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 9 Hotels in Ferney-Voltaire
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Geneve Aeroport France 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Hotel Novotel Ferney-Voltaire Geneve Aeroport is located in France, 10 minutes from the airport and 20 minutes from the heart of Geneva. This 4-star hotel is ideal for both business trips (CERN, UN, UNHCR) and vacations in the Geneva region as a couple or with family (Jura, Mont Blanc, Lake Geneva, Voltaire's chateau). This hotel has a restaurant with terrace, outdoor swimming pool, garden, bar and 4 meeting rooms, as well as a shuttle service to Geneva International Airport and Palexpo/Arena from 6:30 am to 10:30 pm ... more   less 
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Also Known As:
Novotel Geneve Aeroport Hotel Ferney-Voltaire
Novotel Ferney Voltaire
Ferney-Voltaire Novotel

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