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“Great Location, Great holiday”

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Neilson Chalet Le Lac Blanc 1
Bristol, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Location, Great holiday”
Reviewed 14 May 2013

I have rated it very good for the location and hospitality, the actual chalet I would rate as average.
Small living area was fine for us as the larger party.
Location was excellent, straight out onto the piste, and easy for the whole group to come back for lunch. Yes the piste bashers can be a bit noisy at night, but it is easy enough to get back to sleep. Rooms were a bit small but as we didn't spend much time in them, it wasn't a problem, we put the suitcases down the side of the wardrobe.
Chalet hosts were great, food was good and wine was drinkable, and plentiful.
Was a French half term, but there were plenty of slopes catering to all abilities, and plenty for non skiers/snowboarders too.
Parapenting was worth the money, as was the tobogganing, I would leave that till the last day as that was where all of the minor injuries happened.
Swimming pool and ice skating are included in the ski pass.
All in all would return again, but would try to fill the whole chalet.

Room Tip: The top rooms can be a bit tricky if you are tall!
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
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  • Russian first
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English first
Chester, United Kingdom
1 review
Reviewed 11 April 2013

We stayed in Chalet le Lac Blanc 1 a couple of weeks ago and had a terrific week. We had booked with friends and had the whole place to ourselves. Our children are beginners and the location of the chalet was perfect to drop off and pick up from lessons and the chalet is literally 2 minutes from the ski school and main lift. Spencer and Amber were excellent hosts for the week - nothing was too much trouble and the food was excellent. I have seen others say the rooms were a bit small - we didn't really feel that was a big issue. All the rooms first floor rooms had en-suites and the top floor shared a bathroom which wasn't an issue for the children. The location, atmosphere and hosts were excellent and made for a great holiday.

Room Tip: Top floor rooms good for children. Low beams might be an issue for adults
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonD688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2013

The good,

Location, location location, could not be better,

Rooms where cleaned nicely daily.

Neilson rep Carl was very good. Friendly and helpful.

The bad,

Tiny rooms, nowhere to hang clothes, had to keep my bag on the bathroom floor next to the toilet. we ended up taking the pictures off the walls because we needed the hooks! lots of late night head banging going on to due to very low roof rafters.

Hospitality was good although the cooking could really only be classed as average. The cooked breakfasts were poor and very small. I think one day we were served mashed potato from the night before baked in the oven, quite bizarre. The wine selection was basic and the same for every meal. I not sure which 'master of wine' selected it and mentioned in the neilson brochure, he or she must have been on a very tight budget.

Wi fi did not really work. which was annoying.

I think next time I would spent a bit more and enjoy the extra comforts.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J_baggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
york
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 March 2013

We stayed at the Chalet Lac Blanc 1 from the 9th to the 16th March 2013. We had a stroke of good fortune as a pair of guests (booked into 1), keen to be with their group asked if someone would swap from 2 to 1, we volunteered and were gifted with the best bedroom in the establishment. The largest bedroom situated on the first floor of Lac Blanc 1 has the only true view of the pistes and slopes leading up to the Pic Blanc.

We have just returned (16.03.13) from Alpe D'Huez and have had a brilliant week. Our hosts at the Chalet Lac Blanc 1, Spencer and Amber were exceptional in their roles. They both had a bright attitude and were quite skilled in all the tasks needed to keep the guests contented. The meals were tasty, plenty and varied. They coped with individual tastes and dietary needs with grace. It is a shame that they are most unlikely to be there next season. We shared our stay with a group of eight sky divers, a couple from Norwich and a father and son from Newcastle (well nobody's perfect). Everyone was very friendly and the large group had a knack of making us all feel part – we had a very good game of “Guess the Name” and learnt a new action to describe MALE.

The facilities were good; ski racks and a boot warmer, the lounge and dining area were functional. There heating and hot water plentiful it was a shame that there were things that were just short of the mark. The chalet is ski in but not out as it is at the base of a slope, although the walk to the cable car, button lift or snow road is not far. The coffee percolator is drippy and located under the spiral staircase is a good head banger. The room we were in was spacious but the singular wall light with odd bulbs and the singular bed side table light (on the single bed side bate) did not illuminate the space that well. However, by far the biggest fail was the lack of security. The outside door has a key code and that's it. We kept our passports and other essentials in our pockets all week.

We will definitely travel to L'Alpe D'Huez. We would stay at the Chalet Lac Blanc but only if we could book the more expensive large room and just hope that Inghams have cloned Spencer and Amber. PS I only heard the bashers when I was awake.

Room Tip: pay for the biggest in Chalet 1
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BBOTYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon tyne
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 March 2013

Just handed back my boots and skis so the holiday is over. The Chalet has a great location and is truly ski in and out. The chalet could do with more comfortable seats in dining/lounge area. It's a bit small if all 14 guests want to sit and relax at the end of the day.
Alpe DHuez is a lovely resort with runs to suit all ski standards.
Took the helicopter ride to Les Deux Alpes. We left Alpe D'huez which was sunny landed in gale force weather. It was unbelievably colder and a lot of runs were closed. Skiing was a lot harder so didn't stay for the whole day.
We've had excellent snow conditions for our week. But the best bit was returning to the chalet for the afternoon cake. The food was great.The Neilson staff are all very helpful. Carl helped organise activities and our chalets hosts Amber and Spence were the perfect hosts. Both helped make the holiday. Having stayed in catered chalets on lots of occasions this team are the best. Normally on a skiing holiday you expect to loose weight.
On this holiday I've actually gained weight. Spence is a great young cook. His cakes are the best I've ever had. Meals were well prepared with great variety. Well done Neilson for picking him.
Back to resort ski pass allows access to outdoor pool. It's great fun swimming outdoors when it's snowing. ( bring speedo type costume. You can't wear baggy shorts)
Will definitely come back to Alpe DHuez and will travel with Neilson again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ultimamale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 February 2013

Stayed at the Chalet Le Lac Blanc 1, mid Feb 2013. Had great chalet hosts Spencer and Amber (with a bit of help from Harry) who looked after us brilliantly. The evening meals that were produced and served were excellent, great variety and some really tasty dishes. Always got a starter, sliced baguettes in a basket on the table, main course and a dessert, and wine, although I'd like to suggest a jug or two of squash or juice on the table for children, as other than wine it was just water. Breakfast consisted of cereals, yoghurt and something cooked, usually variations on a sausage, scrambled egg and half a tomato, but overall it did fill you up. You could order a packed lunch from the chalet staff for 5 euros, which was a good size baguette, snack bar, crisps and a piece of fruit if you wanted, which was a pretty good price.
We stayed in the attic rooms, and as many people say on here, the low beams are a bit of a nuisance, but you get used to them, although I still banged my head a few times, usually in the morning! The shared bathroom up there was small, as was the shower, but you could always have a nice hot shower, and towels were always nice and fresh. Our window was cracked (inner pane) which I think would cause some concern for parents of younger children, but we didn't find it an issue and it worked perfectly well.
I think the Welcome meeting could give more information, as we knew nothing about the ski instructors display and fireworks on the Wednesday evening until we had the noise and went out to look, and the inclusion of one of the small resort guide 'What's On' pamphlets in the Ski Pack would certainly be useful to guests.
Even though Neilson don't endorse many of the 'activities' in resort as they don't meet their Health & Safety requirements, it would still be nice to know about them!
I agree that the chalet lounge area is on the small side for 14 people, but we always managed to find room to sit and chill before dinner, without falling over each other.
Our biggest issue were the piste bashers thundering past at all hours of the night - unfortunately as this chalet is at the bottom of the gondola and base of piste runs, they tend to use it as a roundabout, a suggestion to turn off the reversing beeps in the middle of the night might be an idea!! The drivers do tend to drive in a typically french fashion, full throttle and loud as hell, so maybe the resort could introduce a 'slow and quiet' section which comes into force before they get to the accommodation areas, as this really was the one thing that 'spoilt' it. If it only happened once or twice at night it wouldn't be so bad, but it's usually pretty much hourly, and sometimes in convoy! I'm not sure if this is heard as badly in all the rooms, but it's particularly bad in the attic rooms which face the gondola.
Afternoon tea was already on the table and ready just after lunch, consisting of baguettes, jams, a cake, cookies, brownies etc., which were always delicious. Sometimes the milk had run out but we just found it for ourselves in the store cupboard and put it back in the fridge when finished with. There was a perculator for coffee, but I think it would be a great idea to have instant coffee too, as most people had tea and it seemed a waste of a full pot, and wasn't put on for the first few mornings until I asked for coffee instead of tea - need it to get me started in the morning!
The boot area was at the top of the stairs, and I agree that it's a bit cramped with two groups of 14 all trying to get booted up in the mornings, not that I ever saw more than about 8 or 9 people out there at once, but it's still a bit difficult. I did suggest that leaving a small mop out there in the evenings would be a good idea, as snow and ice from boots makes the tile floor very slippery and I hate standing in puddles in my socks - but from a health and safety point of view it apparently couldn't happen - just remember to take a small pair of solid sole slippers or slip- ons to put on your feet after taking your ski boots off.
The free wifi was great, but kept tripping out, so had to reset it on the machine, but no great hardship.
I think it needs to be impressed much more stringently on people that they must close the front door behind them when leaving the chalet, as this is the only thing that stops anyone getting in. There is an inner door at the top of the stairs, which could also do with having a keycode lock on it, as some visitors to the restaurant downstairs have found the main door open in the past, left their skis in the chalet guests racks and then gone into the restaurant!
As for Alpe D'Huez, it's a fantastic ski area for beginners and intermediates, not sure it's challenging enough for very experienced skiers on the runs, but there was plenty of off piste to try! The runs are lovely and wide, with many blacks actually being more like reds, and sometimes not much between the odd blue and red. We visited the ice grotto, and although ok, I wouldn't personally recommend it to anyone, as it only took 5 mins to look round and some of the ice exhibits looked like they needed a little bit of repair work.
Try going back down to the bottom of the lifts for lunch, a bit away from the piste, as prices for three people for a burger and fries and a drink will set you back a good 32 euros, some on piste restaurants charge 6 euros for a hot chocolate, whereas at the base of the slopes they hover around 3 euros - not sure what the prices were for lunch at the higher mountain restaurants, shudder to think!
Overall I think the chalet was great, yes some of the rooms are a bit small, the beams a bit low etc etc, but you're really only sleeping in the bedrooms, so no worries! Noise from pistebashers - with the on slope location this is inevitable I suppose, perhaps take earplugs just in case?!
Chalet hosts were brilliant, nothing was too much trouble, if you didn't like what was on the menu board for the evening meal you just had to mention it and they would sort out something else for you, no problem. Spencer and Amber were very friendly and keen to help promote efforts and discuss ideas for raising funds for the Neilson chosen charity. We thought it a good idea to give back our lift passes at the end of our stay, which could be handed in to the lift pass office and receive a 2 euro rebate for each, which could then be put into a fund for the charity. I think Spencer was trying to arrange for the lift pass office to open a Neilson account so it could be done directly, but if not just hand your pass back to the chalet hosts and they'll do it for you.
Thanks to Spencer and Amber and Carl for a lovely holiday!

Room Tip: Best room is the once directly opposite the gondola, smallest room on the ends, lowest rooms in the...
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank smonkey64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2013

Great location for a true ski in / out. Food excellent as well as the hosts. We had one of the attic room and shared shower room. A beam runs through the roof at chest height, more headaches from that than the wine, as you have to duck down & in the dark - you forget! also in the toilet. Taller people would really struggle in the attic.
Very noisy some nights when the piste bashers are working as for some reason they use the building as a roundabout. We were woken up 4 nights out of 6.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank james e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Neilson Chalet Le Lac Blanc 1

Property: Neilson Chalet Le Lac Blanc 1
Address: Rond Point des Pistes, 38750 L'Alpe-d'Huez, France
Region: France > Auvergne-Rhone-Alpes > Isere > L'Alpe-d'Huez
Amenities:
Free Breakfast Children Activities (Kid / Family Friendly) Ski-In / Ski-Out
Hotel Style:
Ranked #19 of 29 Speciality Lodging in L'Alpe-d'Huez
Number of rooms: 7
Also Known As:
Chalet Le Lac Blanc 1 Hotel l`Alpe-d`Huez
Neilson Chalet Le Lac Blanc 1 France/Rhone-Alpes

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