Like other reviewers, we stayed here on a Crystal Ski holiday. The hotel has good point, and some not so good.
Crystal bill it is as 4 star rating, but it truly is a 3 star, as is the actual rating.
We saw that some of the rooms were very small at the back of the hotel, but we also were upgraded to a family room, even though there was only two in each room, which gave us lots of extra space. We too were at the front of the hotel and there was a lot of early morning noise if you are a light sleeper. The rooms are clean, well cleaned and adequate, with nothing fancy. The bathrooms however are modern with a good powerful shower. We had a problem with the heating which remained unresolved - it wasn't really warm enough in my daughter's room where it was chilly all the time. We asked our rep to sort it out, but it never was. It was warmer in the corridors!
The restaurant decor was rather out of character for the hotel - it would have looked more in place along Benidorm promenade! However, although the main courses weren't great (sometimes the portions served were quite small), they were okay and you could always fill up on the ample buffet style starters and desserts. We did miss a couple of meals in favour of a fondue and raclette restaurant excursions, just for a change.
The manager, although appearing rather eccentric, was obviously dedicated to his job and was to be seen in the bar, serving in the restaurant and at the reception desk - he seemed very 'hands on' and helpful.
The disappointment for us was the pool area - the pool itself was okay, but not very inviting as the room was run down, peeling paint, dripping water and cracked tiles around. Worse was that the jacuzzi was empty. The sauna just about got luke warm. The fitness machines were shabby and seats torn. The table tennis room was bleak!
There were some nice touches - on Christmas Eve there were canapes and complimentary drinks in the bar, and a visit from Father Christmas. The bar itself was fine - not a great range of beers but similar prices to other bars and pubs in the area.
The big plus for this hotel is its location - right in the heart of the town, a few minutes from the nursery slopes and with a multitude of bars, restaurants and every facility you could wish for.
The circular free bus stopped 2 minutes from the hotel.
In conclusion, we had a wonderful holiday here over the Christmas period. However, because of some of the negative points, I would be reluctant to recommend this hotel to others.
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- Also Known As:
- Brunerie Hotel Les Deux Alpes