This is a pleasant and conveniently situated hotel. On the plus side, the food we had was very nice, most of the staff were very friendly, the place was very clean, the beds were pretty comfortable and the shower was amazing with plenty of hot water at all times. Now the not so good points. Our room was very small and absolutely boiling but the window was broken and would only stay open by wedging a pillow in it !! On numerous occasions our key card did not work and when we spoke to the receptionist she implied it was our fault. Whilst the food was nice, if you came to eat near the end of the sitting there was not a lot left and was not replenished. The staff in the restaurant were not very professional as we were constantly having to ask for plates, cutlery, tables to be cleared etc. On one occasion a glass was smashed on the floor and the shards were just pushed to one side and not cleared away. However, the staff all seemed to be very young and could have done with a decent manager being present to oversee them. I would stay here again as it was not bad value for money and overall we had a very nice holiday, but Crystal need to rethink their rating. They rate this as 4* and it isn't, but it should be noted that this is only Crystal's rating, the hotel is actually only rated as a 3*.
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- Also Known As:
- Brunerie Hotel Les Deux Alpes