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“Great food, Drink and general stay”

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Club Med Les-Deux Alpes
Ranked #2 of 44 Hotels in Les Deux-Alpes
Certificate of Excellence
Reviewed 16 April 2012

We stayed at Club Med Le Deux Alpes for a week from the 11/03/12 and had a great time, the food was fantastic almost too good (not good for the waist line) the drink, rooms and general hotel facilities were great, the entertainment was bizarre but entertaining think French, middle class Butlins with all inclusive drinks and you'll understand.

The only one downside is the distance from the resort centre although there is a resort bus which links to the centre of the town but this stops at 7pm so not good if you want to go out late.

  • Stayed: March 2012, travelled with friends
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4  Thank masonwes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 April 2012

As first time skiers/snowboarders, we thought that a Clubmed trip would be the best option. Possibly not, as a result of the ski school regime. I will explain why later.

Firstly the hotel. Modern and friendly, if not a way out of town (which is fine if you want to take the courtesy bus, but be warned that this stops at 7pm. The hotel is Stop 20 and the Pharmacy in the centre of town is Stop 3). Rooms are a bit of a squeeze, but perfectly functional for what you need them for with plenty of storage. TIP: Most rooms have 3 beds, but we didn't need to pay single supplement for our teen, so we went for 2 neighbouring rooms, which was a godsend. The staff really can't do enough to make your stay enjoyable and they work all hours, especially Laurent, the Chief de Village. I have never come across a group of staff within a hotel who clearly love their jobs so much. TIP: They cannot order drinks from the bar, but can accept a drink if you offer them one with dinner or at the bar in the evening (the team will frequently come and sit with you for dinner, which is really welcome).

Wifi costs 20 Euros and this will work on 3 or 4 devices per family. The only downside is that you have to frequently log back in using the code that you are given.

Food is generally good, certainly excellent for a 3 trident resort. The gala dinner is excellent and included king prawns and crab for a starter. There are chefs preparing different meals - pasta, meat, fish, burgers plus a buffet style array (lasagne, moussaka, veg etc). Breakfast is okay, if not a bit rushed due to skiing/boarding activities (more of that later). You will find a pancake station, boiled eggs, scrambled eggs, streaky bacon (not so good), breads and fruit etc. You will certainly not go hungry at this hotel and there's a decent selection for kids too.

Entertainment is, well interesting after 9pm. My advice - go with it, or take a taxi into town for 10 euros each way - or take a drink up to your room. Drinks are decent, with a not bad cocktail menu. The bar closes at 12am, so the hotel is fairly quiet, with the exception of noisy people wandering back to their local places of residence from a bar (O'Briens) which is a short stroll away. To be honest, everyone is so tired after the day's activities; one night we were in bed for 8.30pm!! If you go during school holidays, be prepared for lots and lots of children running amok in the lounge at night. The hotel's public areas are restricted to the bar (with a stage) and the restaurant, and you really can't escape the ankle biters, some of which were clearly bored and took to running up and down the hotel corridors playing knock a door run! Perfect if you have kids, not so good if you want a romantic break for two!!

Most people who stay at this hotel are there for skiing or boarding, as the break includes lessons, ski passes, hotel, food and drink. The only thing you need is your kit plus lots and lots of energy. The lessons are so intensive (9.15 - 12.00 and then 2.15 until 4.30) from Monday to Friday and you HAVE to attend all lessons from Monday to Wednesday or you lose your place in the class. So, totally get yourself in shape before you go, and don't under estimate the difference in altitude. By the time Thursday came, we were exhausted (and we go regularly to the gym). The other problem is that if you are not a natural skier or boarder, and other members of the group pick the skills needed up more quicker, you may be advised to leave the group and take private lessons (150 euros extra for half a day). This is really demoralising. The tutors focus on the stronger members of the group, and there is a language barrier with some instructors who struggle to explain in English what they need you to do. Our preference would have been to learn in the morning and practice and improve our confidence in the afternoon, but there was simply no time. It was like boot camp and actually became less enjoyable as the week wore on. As a result, two of our party did not learn what they expected to by the end of the week and felt totally demoralised and at times, belittled. So, beware.

The boot/equipment room is, quite frankly, a nightmare with everyone wanting to get their boots and skis/boards all at the same time, as a result of lessons starting more or less at the same time. If you are intermediate/advanced and don't bother with lessons, let the rush subside. The room has pegs for boots with the room numbers on them and locked brackets for skis and boards, again numbered by hotel room. There is no room there for storing other gear, you have a heated towel rail in your bathroom for drying out bits of kit (gloves, thermals etc).

If you are an intermediate skier/boarder - this break is ideal, if you can get it for the right price! You have the basics, and don't need to attend ski school if you aren't inclined to, although most people did, just to find out about the territory. The slopes and quality of snow were all great.

There are 2 kit hire shops within strollling distance - Intersport (le Village 1800) and Skimium (Le Village 1800). Skimium are at the top of the horrible, horrible, HORRIBLE metal staircase (if you are a skier) just under the chairlift and Inter sport are on the 1st floor of the so-called shopping centre across the road from the hotel (so called, as Intersport appear to be the only shop on the 1st floor). Don't hire from town, as you will have to cart the stuff back on the (free) bus. You can also hire from the hotel, but the prices are really inflated.

So - yes, would definitely recommend this, although we have just arrived back and are so tired. We nearly need another holiday to get over this one!! We met some lovely people too from different countries. It hasn't put us off going on other ski holidays, but may go for a more gentle/relaxed pace next time.

Room Tip: High floor - non smoking room (all rooms are smoking)
  • Stayed: April 2012, travelled with family
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8  Thank Rotherham-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Great hotel great service from the off, bags took to rooms for you great introduction from staff, omg the food was great.. All week .. Maybe just one night where everything was fish but spot on otherwise, room size was a bit cramped but you can live with it easily, the all
Inclusive bar was the winner if I had to actually spend money on them drinks I'd be a very poor man now, we webt a bit late in the ski season but up top snow was great :) overall great place to stay thank you club med

  • Stayed: April 2012
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Thank Matty_s86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Our first week skiing and first week at Club Med.

Hotel great if you can take the French family entertainment with a pinch of salt. Maybe the problem is up tight Brits!

Food great and room comfortable if a bit of a tight squeeze (but there's plenty of storage).

Skiing twice a day makes sure your exhausted and hungry - which is just as well given the potential to eat lots! Though we were told you can consume 6000 calories a day on a cold day skiing.

Our instructors were friendly but their English was a bit mixed and we needed to ask to continue lessons in technique rather than just doing 'runs' using our pretty basic 'snouplow'.

Blessed with great weather. Bute the slopes were better it the morning as they were beginning to surface thaw in the afternoon. (incidentally they do a a great job of preparing the slopes every night).

We found it a bit odd leaving our daughter (8) in the mini club - but it's the only way you get the chance to learn anything. Thought there are some nice family ski runs in town with button lifts - free bus to stop 11. And your pass works there too. Though our teenage sons appreciated beng able to go off by themselves and join us to eat.

Others have complained about the boot room and walk to the lifts - not big issues for us just try and avoid the main rush.

Best tip: go out and ski on Saturday the slopes were almost empty.

Overall we would recommend - its pricey but probably no more than skiiing elsewhere and for first timers it was worth it to have no hassle and all the food prepared.

PAMEL

Room Tip: Ask to face the Mountains.
  • Stayed: February 2012, travelled with family
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2  Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2012

The previous year we went to Club Med Arcs Extreme and this year decided to change. The hotel is much better in Les Deux Alpes and the bedroom much nicer and recently refurbished. This was great. The slopes are fantastic and the hotel not far from the slopes. The disappointing points were the animations & the food. The food was ok but not great. The buffet were quite disappointing compare to Club Arcs Extreme or Club Da Balaia. The animator was a total disaster putting nothing but boring animations.

  • Stayed: January 2012, travelled with family
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2  Thank Gregous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2012

I am writing this while laying in bed awaiting the wake up call to leave this hotel. This is the forth club med hotel I have stayed at and I have to say the poorest. Don't get me wrong the cost of the holiday and what you get is fantastic however the entertainment is very poor compared to others resorts and I have to also warn of upset stomachs and vomiting. 4 out of 8 of our party have been struck down including me.

  • Stayed: February 2012
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Thank Chewoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMedUK_official, Manager at Club Med Les-Deux Alpes, responded to this reviewResponded 2 May 2012

Dear Great Member,

We would like to thank you for taking the time to put your comments on Trip Advisor regarding your holiday experience in our Les Deux Alpes Resort. We have forwarded them to the relevant departments in our organisation for their attention and to the Chef de Village on site for his attention.

It is only with very constructive criticism such as yours that Club Med will be able to monitor and improve if necessary, the standards and quality of services offered in all its Resorts worldwide.

On a more positive note, we are glad that you enjoyed your stay.

With this positive thought in mind, we hope that will have the opportunity to restore your faith in our company, by welcoming you to another Club Med Resort in the not too distant future.

Best Regards,

Your Club Med UK team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

We spent a week from 15 January 2012 at Club Med Les-Deux Alpes. The time was really enjoyable, food great and ski-conditions near perfect. Rooms are small, yet comfortable. Whilst we have been skiing before, attending ski school facilitated the opportunity to meet people and explore the slopes. Highs - slopes and food. Lows - the bus into town stops at 7pm so you'll have to walk back if you intend staying late. All in all, a good family resort which we would recommend. From South Africa

  • Stayed: January 2012
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1  Thank IanWiese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Med Les-Deux Alpes

Address: ZAC Le Clos des Fonds, 38860 Les Deux-Alpes, France
Phone Number:
Region: France > Auvergne-Rhone-Alpes > Isere > Les Deux-Alpes
Amenities:
Restaurant
Hotel Style:
#2 Family Hotel in Les Deux-Alpes
Price Range: £258 - £593 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Med Les-Deux Alpes 3*
Number of rooms: 263
Official Description (provided by the hotel):
On the mountainside, beneath the sun of the Southern Alps, shelters this beautiful renovated Club Med Village : a cascade of rooftops nestling in the powder. Les Deux-Alpes invites snow-sports aficionados to launch themselves into an exceptional ski domain, overlooked by the Meije glacier, a true emblem of this region. By night, the terrace looks down over the resort, creating a cozy retreat where you can chat about your exploits and your progress during the day around an open fire. ... more   less 
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Also Known As:
Club Med Les-Deux Alpes Hotel Les Deux-Alpes
Les Deux-Alpes Club Med

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