Having stayed at Christiania many times, it's sad to write that what was once the Mayfair & Park lane of Les Gets due to location & great food, has now become the whitechapel & old Kent Rd.
Location obviously remains fantastic & the food is still to a good standard but everything else really has been let go & is now coasting on its laurels.
Despite high prices the rooms, decor, & general presentation were getting very tired years ago and we hoped that having taken a break in recent seasons, things might have improved. Sadly it's more tired than ever, and so disappointing given how fond we (and friends made during past visits), have become of this warm & friendly little piece of Scotland despite being English!
The young staff are bright & friendly so it's not their fault, it's just that every service has been allowed to slip. We had joke conversations with other guests who we bumped into nicking toilet roll from the public loo for private rooms! We had requested of course but nothing ever arrived. Rooms are cleaned once you know to ask for it but it doesn't happen automatically otherwise. Bathrooms are scruffy & have black mould & dirt in areas. The room decor as said is very scruffy and tired, no heating turned on for your arrival, worn out beds etc. The boot room is good but the children's area is pretty scruffy & the downstairs so called gym & sauna which doubles for guest changing after checkout, is simply horrible & frankly contemptuous. The reception is again scruffy & not at all welcoming ( it looks like a neglected accounts office) and whilst the young lady is sweet & helpful to her best, communication is difficult & causes problems ( asking for loo roll again, ski passes for the wrong number if days, expensive but we used them anyway as we felt sorry for her struggling on her own).
Evening Restaurant food remains very good, but petty things like having to turn the rad on to get some heat by your table, soup for starters, no soup spoons, teaspoons by special request. Listed House wines not available. Asking for a glass of wine to enjoy in the hot tub, understandably expecting a plastic glass but not a blue children's beaker! Wifi is available but not in rooms as it has a range of about 12ft and is incredibly slow. Probably ok when first installed but the world has moved on.
Nothing serious but all a bit fawlty towers given the rates charged.
A general refurb with some revitalised management & staff training & I'm sure this once gem of a place will start to find form again against the smart new developments happening in Les Gets. I hope so.
Christiania will always be good because of the fab location and good Chefs, so you won't be disappointed despite these well intended criticisms. It's just that if complacency was swept away, it could be great again. We'll have a look again in a few years.
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