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“Sadly lacking - 4* prices, 1* experience”
Review of Hotel Christiania

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Hotel Christiania
Ranked #3 of 18 Hotels in Les Gets
Certificate of Excellence
Reviewed 17 March 2013

I concur with previous reviews. This hotel is resting on its laurels and is in dire need of a good shake up.

With the exception of the evening meal, which was pretty good, everything else was a disappointment.

Our welcome at reception was sweet enough, but to arrive at 5.15 in the evening and be told that your room isn't going to be ready for another half hour didn't bode well.

Our first impression of this hotel is that it needs a good clean! From the public areas, to the reception, bar and our miniscule bedroom, everything seemed a little grubby. Our 'double room' (12) was a small queen bed, with a mattress that had seen better days. The bathroom was functional, but again, didn't look or feel particularly clean.

Whilst the staff were friendly enough, there seemed to be a bad case of 'saisonnaires fatigue' kicking around. Everyone looked a bit fed up and did their job with little enthusiasm or real concern as to whether their guests were enjoying their stay. An example: after enjoying our main course, the waitress sauntered over and said "Do you want a dessert, or something, or...". I'm presuming that the second 'or' was "....or will you just hurry up and leave so I can get back to my Facebook" (there were very few of us left in the restaurant and most employees seemed more interested in their iPhones than telling us that the bottle of wine we had requested wasn't in stock. We didn't actually get anything to drink until we we were well into our main course.

After a fairly cramped and uncomfortable night's sleep, we woke to the noise of our neighbour brushing his teeth - a good indication of the level of soundproofing between rooms. The self-service breakfast was like something out of Fawlty Towers, although I would at least give Manuel credit for trying to help his guests. The staff were on-hand, but anything we asked them for (butter, coffee, bread) was met with an indifferent response.

I wouldn't want other readers to think that I am a particularly fussy guest or difficult to please. It was clear from the outset that the fundamental problem with this hotel isn't with the staff, it is with the management. You can't blame gap year students for doing as little as they think they get away with. But you CAN blame the hotel manager who, last night, seemed more interested in socialising with a hen party, than ensuring that his hotel is run to the standard that one would expect when paying top dollar.

Apart from the near-perfect location, I'm afraid that The Christiania doesn't have much else going for it. It is a shame to see such a nice property (with so much potential) delivering so little.

Room Tip: Avoid room 12 - tiny double bed and very cramped.
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  • Stayed: March 2013, travelled as a couple
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2  Thank BillNeillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 - 220 of 328 reviews

Reviewed 16 March 2013

Fantastic location, nice relaxed atmosphere and friendly staff, how ever let down by lack of hot water, food good but portion size a bit on small size and service a bit erratic, agree with many of other comments re getting a bit tired.
Would happily stay again though

  • Stayed: March 2013
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2  Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2013

Excellent holiday at the Hotel Christiania. The location of the hotel is fantastic. The food was great and the staff were very attentive and helpful. The communal areas, e.g. sitting room are lovely, very homely and comfortable. Only negative is the rooms could maybe do with a lick of paint, but other than that would definitely recommend the hotel. The hot tubs outside are an added bonus!!

  • Stayed: March 2013, travelled with family
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1  Thank Lizziealicerogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2013

I would agree entirely with the "End of an era"review in feb 13. Whilst a great location and good food the hotel is shabby. Rooms are clean but small and very tired. The bathroom or rather shower rom was smaller with concertina doors. Sound proofing between the rooms was non existent, we were woken up by the neighbours using their bathroom each morning. We didn't use the hot tub but its location outside the kitchen and boot room made it very un appealing. Overall, it is expensive given the quality of the rooms and if travelling as part of a group, a good catered chalet would work out the same price.

  • Stayed: March 2013, travelled with friends
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Thank Woodster2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2013

We always use and recommend the Christiana based on location, food and value for money. Sadly the latest visit found a hotel that has deteriorated since our last visit a year ago. Two sets of friends who stayed there for the second /third time, also found the same to be true.
Examples of the changes include: below average food and cold soup, where previously one thought, 'wow, impressive food'; confused front of house, unable to make decisions; poor upkeep of rooms and communal areas. The young staff try really hard, but no longer seem to have the leadership they need to provide quality and consistency.

This all, unfortunately, no longer makes it a desirable place to stay, nor good value for money. In high season a double room costs approx. 300euro a night half board, and a stay in the equally well located Alpina, with very high standards in all areas, will cost a similar amount for half board. There are many good value, high standard hotels in Les Gets, look around.

Come on Christiana - pull it together before it falls too far apart. we would love to see this previous gem shine again.

  • Stayed: February 2013, travelled with friends
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Thank Ing-0771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

Just returned from my fifth visit to the christiania in three years. Three times with my wife and friends and twice with my son. Each trip has been a fantastic holiday. Before the first trip I wasn't sure what to expect. Having returned four times and recommended it to friends as well says what I now think of the Christiania. Derek and his team run an amazing place, friendly, welcoming, next to the piste, fantastic food. I am not sure what else I would ask for.
The position alone warrents a visit and when add evrything else I doubt that I will be going elsewhere to ski for a long time. The evening meals are definitely not what you would expect from a two star hotel, interesting, delicious and beatifully presented with a choice of three starters, three main courses, two puddings and local cheese with a carefully chosen wine list with a few gems that Derek will might suggest. The staff each visit have been friendly, hard working and attentive and have helped make a wonderful holiday particularly when away with a six year old!
I would recommend the Hotel Chistiania to anyone looking for a comfortable, friendly hotel in Les Gets with fantastic food in the best location in town.
I also happen to have had great snow and weather each time although I am not sure if the hotel arranged this or not?

  • Stayed: February 2013, travelled with family
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Thank DrG73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

Just had a great week with friends and our teenage children at Christiania, which seems to get better and better. What really makes the hotel is Derek and the staff who are so charming, knowledgeable and helpful - making sure we had the best table for lunch every day where we wanted on one of the busiest weeks of the season was no easy task. The food at the hotel was the best ever this year and if you are looking for a hotel that is warm, friendly and unpretentious where you ski in and out and where you can relax and feel at home from the moment you arrive, then you will love it here. Our teenage children love it too - the bars and nightlife are just a minute or two walk away, so you always know where they are. The rooms are simple but adequate and really what do you need when you are with friends and family and the slopes and long delicious lunches and dinners beckon. For the price, service and position, I certainly have never found anything better and wish we were all still there.

  • Stayed: February 2013, travelled with family
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Thank MBrowne75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Christiania

Address: Route du Front de Neige | Haute Savoie, 74260 Les Gets, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Portes du Soleil > Les Gets
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 18 Hotels in Les Gets
Price Range: £64 - £385 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Christiania 2*
Number of rooms: 20
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